Carlos Munoz | Page 111

My advisor was also Very nice and very detailed in explaining the repairs that were needed. explaining the repairs that were needed. More

by TANYA2SMILE Verified Customer Verified Customer

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Carlos Munoz very professional service manager. Informed me of needed repairs. Auto returned at time promised. Informed me of needed repairs. Auto returned at time promised. More

by William S Verified Customer Verified Customer

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Great sales, Jack H & great service, Carlos. Need more inventory! Not your fault! Love my Z8. Need more inventory! Not your fault! Love my Z8. More

by smhuse Verified Customer Verified Customer

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Carlos has. Been my service advisor for the last two years and I have found him to be very pleasant to work with, resourceful, and efficient. He is an asset to S Been my service advisor for the last two years and I have found him to be very pleasant to work with, resourceful, and efficient. He is an asset to Sarasota BMW. More

by Ray Verified Customer Verified Customer

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I had a flat tire and they took my car same day. I ended up getting four new tires and an oil change. I ended up getting four new tires and an oil change. More

by DCITRO516 Verified Customer Verified Customer

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Carlos listened closely to my explanation of the problem my car was having and immediately knew what the solution could be. Turns out he was correct and the problem was fixed - under warranty! my car was having and immediately knew what the solution could be. Turns out he was correct and the problem was fixed - under warranty! More

by SANDZ10 Verified Customer Verified Customer

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This is the 3rd dealership I have purchased a BMW and Carlos Munoz is the best service manager I have ever worked with. He is easy to get along with and has never pushed something I didn’t need. I hig Carlos Munoz is the best service manager I have ever worked with. He is easy to get along with and has never pushed something I didn’t need. I highly recommend him. More

by Ray Verified Customer Verified Customer

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Despite another very good experience with my service rep Carlos, my overall experience was less than satisfying. The check in process at the kiosk and the front podium leaves a lot to be desired. The fem Carlos, my overall experience was less than satisfying. The check in process at the kiosk and the front podium leaves a lot to be desired. The female staff people treated me in a hurried and impersonal manor. Despite my instructions for preferred method of communication and service requests not all information was passed on the my service rep. I suggest a complete review of your check in and internal communication process be preformed. More

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My advisor Carlos has been a lifesaver! His attentiveness and willingness to help figure out a cost-effective fix for my i3 saved me from having to sell my vehicle. If everyone were able His attentiveness and willingness to help figure out a cost-effective fix for my i3 saved me from having to sell my vehicle. If everyone were able to give his level of service, rating surveys would be unnecessary. More

by GARYTIFFANY Verified Customer Verified Customer

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Carlos is a very professional service advisor! ! He is knowledgeable about BMWs and a pleasure to bring our vehicle their for service!!! ! He is knowledgeable about BMWs and a pleasure to bring our vehicle their for service!!! More

by CARL22 Verified Customer Verified Customer

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