Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 240

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,481 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

34 yrs, 7 mos

Languages Spoken

Spanish Spanish

5.0

2,481 Reviews

Write a Review

2481 Reviews of Carlos Munoz

November 22, 2018

Dealership Rating
Employee Rating

Carlos was great! Questions all answered. Explained issues. Amazingly quick and courteous. Went in fr oil change and Carlos found a Major problem, was given a car and More

by BJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2018

BMW of Sarasota responded

Thanks so much for your awesome review!

November 22, 2018

Dealership Rating

Great experience Great. Warranty service only. Terms of service to long to read. I do not agree or disagree with them.. This is all I have to say. More

by JMBOYD9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 23, 2018

BMW of Sarasota responded

We're glad you had a great visit with us. Thanks!

November 22, 2018

Dealership Rating
Employee Rating

Great customer service, attention to detail Carlos is Perfessional and courteous, great customer service in and out in a timely fashion. Kept me in the know Service is always great thank you More

by CPRUITT919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2018

BMW of Sarasota responded

Thanks so much for your wonderful review!

November 21, 2018

Dealership Rating
Employee Rating

A pleasure to work with Carlos and his team I have been using Sarasota BMW for 18 maths now and everyone I ask for Carlos . He is very effecient , I was in for oil change and a shimmy but was in More

by EILEEN.ANTONELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2018

BMW of Sarasota responded

We're very glad to hear Carlos made your visit a great one. Thanks for the wonderful review!

November 21, 2018

Dealership Rating
Employee Rating

Carlos Nunez was great Carlos is very professional and very helpful . He us always very understanding always helping us when we take our vehicle in. He recommended me More

by CLARATOVAR33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2018

BMW of Sarasota responded

We're happy to hear that Carlos took excellent care of you. Thanks for the outstanding review!

November 18, 2018

Dealership Rating
Employee Rating

Great friendly experience The entire experience was great and would recommend to others the entire staff was helpful and go above and beyond to ensure the customer has everythi More

by ANTVALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2018

BMW of Sarasota responded

We're happy to hear that! Thank you for the lovely review!

November 18, 2018

Dealership Rating
Employee Rating

Professionalism and efficiency I worked with Carlos, the car was in for maintenance - he kept us informed of the progress. When it turned out that they needed to order a car he qu More

by ONEILJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2018

BMW of Sarasota responded

Thanks for letting us know that Carlos made your visit a great one!

November 18, 2018

Dealership Rating
Employee Rating

Maintenance I dealt withCarlos. He is the ultimate professional. He checked in frequently to me updated on what was going on. Considerate of my time and satisfa More

by acb4014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2018

BMW of Sarasota responded

Thanks so much for your full five stars!

November 18, 2018

Dealership Rating
Employee Rating

Purchasing a BMW and service on my older BMW NayColle and her associates made the purchase of my BMW a very easy and enjoyable experience. My service associate, Carlos Munoz, was also very helpfu More

by MISHASIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2018

BMW of Sarasota responded

Thanks so much for your five stars!

November 17, 2018

Dealership Rating
Employee Rating

Pleasant experience Carlos is the best--very good about explaining what needs to be done and why. Also actually calls or texts to keep me current on what is happening wi More

by CAROLSUSANC
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 21, 2018

BMW of Sarasota responded

Thanks for the great review!

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