Carlos Munoz | Page 37

Carlos is the reason why we keep buying BMW’s. He is the best Service Advisor I have ever dealt with. He is the best Service Advisor I have ever dealt with. More

by jeramie Verified Customer Verified Customer

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I was happy I could get a next day appointment. Carlos was very thorough in diagnosing my problem and had it quickly resolved. Overall, a very nice experience. Carlos was very thorough in diagnosing my problem and had it quickly resolved. Overall, a very nice experience. More

by Citicowboy Verified Customer Verified Customer

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They were able to identify what parts needed to be ordered and gave me estimate on timing of the repair. ordered and gave me estimate on timing of the repair. More

by b_toback Verified Customer Verified Customer

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Carlos is great. He responded to my phone message very quickly and scheduled service on my two BMWs two days later with a loaner car. When I arrived for the service He responded to my phone message very quickly and scheduled service on my two BMWs two days later with a loaner car. When I arrived for the service appointment, he quickly processed the paperwork. He also recommended I take advantage of a limited time offer for discounted oil service. The service was completed very quickly and Carlos called after hours to let me know the car was ready for pickup. I have used Carlos as my service advisor for five different BMWs over several years and have been very satisfied each time. More

by hmwoodruff2 Verified Customer Verified Customer

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From start to finish, a fine service experience. Communication was excellent. I like the vehicle check video sent. Carlos, my service advisor, is courteous and professional. Communication was excellent. I like the vehicle check video sent. Carlos, my service advisor, is courteous and professional. More

by bette1111 Verified Customer Verified Customer

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Very helpful and always treat me right! I would recommend them for your BMW service needs. I would recommend them for your BMW service needs. More

by myakkabrown Verified Customer Verified Customer

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Carlos is very courteous, thorough, and professional. I would highly recommend Carlos. He is very good at his job. I would highly recommend Carlos. He is very good at his job. More

by ROBYN5 Verified Customer Verified Customer

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Carlos is always available and ensures that the necessary work is performed in a timely fashion. His knowledge and assistance has been invaluable. We feel fortunate to have Carlos as our service manager work is performed in a timely fashion. His knowledge and assistance has been invaluable. We feel fortunate to have Carlos as our service manager More

by Dealer@Rater Verified Customer Verified Customer

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Very pleased with the Service Department thanks to Carlos Munoz. Carlos is very detail oriented and he makes every effort at every visit to make sure work is completed properly and that I am satisfied. Munoz. Carlos is very detail oriented and he makes every effort at every visit to make sure work is completed properly and that I am satisfied. More

by mark r. Verified Customer Verified Customer

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The service was as needed and the dealer did a great job. I highly recommend BMW of Sarasota. I highly recommend BMW of Sarasota. More

by DLJAEGER Verified Customer Verified Customer

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