Carlos Munoz | Page 243

Awesome I went in for an oil change and whatever they do at that time. Carlos was my service person and he was awesome. Got my car in on schedule and it was d I went in for an oil change and whatever they do at that time. Carlos was my service person and he was awesome. Got my car in on schedule and it was done 30 minutes ahead of schedule and even washed! He really cares about doing his job well! More

by NSTRICKLAND5 Verified Customer Verified Customer

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Excellent Service! I recently came in to have a tire replaced for our brand new X.3 that we had purchased from Eric in August. Carlos was abundantly helpful and got us a I recently came in to have a tire replaced for our brand new X.3 that we had purchased from Eric in August. Carlos was abundantly helpful and got us an immediate appointment as well as had our tire replaced within a few hours. While I was there Mr. Eric Reves took time out of his busy schedule to touch bases with me and see how the car was working so far, and to tell me about a few amenities that I was not aware of. I always receive excellent service whenever I come to the Sarasota BMW dealership which is why I travel over 50 minutes to go there each and every time for a BMW. I would highly recommend the dealership as well as the employees who work there. More

by chris.carter Verified Customer Verified Customer

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service Everytime we go to BMW Sarasota Carlos makes sure that we are well-taken care of. Everything we needed for our car were done with excellent service. S Everytime we go to BMW Sarasota Carlos makes sure that we are well-taken care of. Everything we needed for our car were done with excellent service. Susan was also very helpful to us & they are both very kind people. More

by SUZYRIVERA2 Verified Customer Verified Customer

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First class service by Carlos. Carlos saved me after waiting 45 minutes for Fernando to return. Carlos provided great service and even got me out early. Never did see Fernando agai Carlos saved me after waiting 45 minutes for Fernando to return. Carlos provided great service and even got me out early. Never did see Fernando again. More

by GDITTMAR0 Verified Customer Verified Customer

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Awesome Repairs done expertly, on time and at the price quoted. Carlos my service advisor a pleasure to work with, kept me advised as to progress. Repairs done expertly, on time and at the price quoted. Carlos my service advisor a pleasure to work with, kept me advised as to progress. More

by Chuckb Verified Customer Verified Customer

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Services representative (Carlos) was outstanding The moment I pulled into the service garage someone was there to meet me. Less than 5 mins Carlos had me in his office going over what needed to be do The moment I pulled into the service garage someone was there to meet me. Less than 5 mins Carlos had me in his office going over what needed to be done and how long and of course, how much. During the diagnostic of the auto, a gasket leak was identified and repair to take an additional 3-4 hours. Carlos immediately had me in a loaner and out the door. Later that evening he called when he had the car completed and washed. More

by SJCHERNY Verified Customer Verified Customer

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Terrific Experience with BMW of Sarasota and Carlos Munoz. I purchased my BMW 535i from a dealer in St Petersburg, Fl. After having several bad experiences I was very hesitant to bring my car to another BMW d I purchased my BMW 535i from a dealer in St Petersburg, Fl. After having several bad experiences I was very hesitant to bring my car to another BMW dealer. I was recommended by a friend to go to BMW of Sarasota and ask for Carlos Munoz. He is the Assistant Service Manager . Well I have to say he was just outstanding. His professionalism and value in the service he provided has won me over. He went beyond in servicing my BMW. I highly recommend him went requesting a service appointment. More

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Carlos Munos Carlos is the best service advisor I have ever had -- knowledgeable and explains things so I can understand. An asset to Sarasota BMW service departme Carlos is the best service advisor I have ever had -- knowledgeable and explains things so I can understand. An asset to Sarasota BMW service department More

by CHARHORTONBB1 Verified Customer Verified Customer

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Awesome Great customer service, very attentive as always..Diagnosed the problem and fixed it in the same day.. I would recommend them to everyone..Thank you f Great customer service, very attentive as always..Diagnosed the problem and fixed it in the same day.. I would recommend them to everyone..Thank you for the courtesy.. More

by billywilliamsiii Verified Customer Verified Customer

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Outstanding preparation, communication, and execution! We called to inform service that our X3 was being flatbeded in for repair after expiring in the middle of nowhere! When we arrived service was ready f We called to inform service that our X3 was being flatbeded in for repair after expiring in the middle of nowhere! When we arrived service was ready for us, had a loaner car already set up, and service began diagnostics. Car was ready next day at the time promised, fixed and washed. No muss, no fuss, superb coordination! More

by ldett51 Verified Customer Verified Customer

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