Carlos Ramirez | Page 5

Early Bird I got to the dealership early -- I had an appointment with my salesman -- he was there waiting for my arrival. Extremely friendly and very knowledgea I got to the dealership early -- I had an appointment with my salesman -- he was there waiting for my arrival. Extremely friendly and very knowledgeable about the vehicles. Everyone was more than accommodating, offering coffee or water -- everyone spoke! The staff wore similar shirts and pants -- while not a deal breaker, it did add to the overall experience. I felt confident when I left that I had made a smart decision and got a good deal. More

by cede2u Verified Customer Verified Customer

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Jean-marc Desamours Salesman Carlos Ramirez was fine but finance guy was not honest. Finance person tried to sell me many products after telling him that I did not want Salesman Carlos Ramirez was fine but finance guy was not honest. Finance person tried to sell me many products after telling him that I did not want any except for gap insurance he told me that the xylon products would be free after my wife examined receipt she realized that I was charged for the xylon More

by jmdesamours Verified Customer Verified Customer

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Positive Plus for Carlos Ramirez I apologize, but I do not remember the name of the gentlemen that we signed the paper work with, or the woman who explained to BlueStar technology, bu I apologize, but I do not remember the name of the gentlemen that we signed the paper work with, or the woman who explained to BlueStar technology, but they were both very pleasant and knowledgeable. More

by klong618 Verified Customer Verified Customer

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Great service. Carlos our sales person was very professional and knowledgeable which made us very comfortable in our shopping experience. I'm very happy with our sel Carlos our sales person was very professional and knowledgeable which made us very comfortable in our shopping experience. I'm very happy with our selection of the Hyundai Elantra. More

by nicolabrown876 Verified Customer Verified Customer

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Purchasing Power Purchasing takes lots of time and you should do your homework before even looking at vehicles. The dealer/dealership can be fair...but it requires t Purchasing takes lots of time and you should do your homework before even looking at vehicles. The dealer/dealership can be fair...but it requires the buyer to know what fair pricing is and a lot of haggling. More

by cj_916 Verified Customer Verified Customer

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Satisfaction of vehicle I was very happy with the dealership. Carlos Ramirez, who was my salesperson was very informative and helped me through the process. As a widow who h I was very happy with the dealership. Carlos Ramirez, who was my salesperson was very informative and helped me through the process. As a widow who had never been to a dealership to lease a vehicle I felt very comfortable with his assistance. More

by kathleenshaver Verified Customer Verified Customer

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It's going to change anything? why should I it doesn't matter what I say . I like the car and the sales person Carlos the rest of th are sharks if you wan Moore here is my phone 1-7 why should I it doesn't matter what I say . I like the car and the sales person Carlos the rest of th are sharks if you wan Moore here is my phone 1-774-249-3174 if that will change anything More

by hsideropoulos53@gmail.com Verified Customer Verified Customer

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GOOD SERVICE I am very happy with ,y car good price , good price to finance the car. EXCEPT FOR A COUPLE SCRATCHES IN MY BRAND NEW CAR I am very happy with ,y car good price , good price to finance the car. EXCEPT FOR A COUPLE SCRATCHES IN MY BRAND NEW CAR More

by damyly1915 Verified Customer Verified Customer

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Excellent product and dealership as well I believe we made the right choice in choosing obrein dealership. Everyone treated us with the utmost respect. I am sure we will return again and agai I believe we made the right choice in choosing obrein dealership. Everyone treated us with the utmost respect. I am sure we will return again and again More

by cdwcolden Verified Customer Verified Customer

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Excellent Car Buying Experience I began my search online. Two people responded. First a woman who said she would have to ask her supervisor about some questions I asked and said sh I began my search online. Two people responded. First a woman who said she would have to ask her supervisor about some questions I asked and said she would got back with me. She did not, but the head of the online sales department, Nick, responded and asked if I had heard from her. I told him I had not and asked him the questions. In both cases several days went by before anyone got back with me. I almost did not follow up because I got the sense that they were not very responsive, informative or interested in a sale. I thought they just wanted to get me to the dealership. I eventually did come in and from that point on all the people I met with were very good. They were responsive, took the time to understand my particular circumstances and my financial issues. I was glad they understood and accepted my parameters and did not try to sell me a car that cost more than I wanted to spend. No high pressure sales! There was a senior sales person, Rex Moonshower and a junior sales person, Carlos Ramirez . They were both excellent and they worked together very well. The junior sales person was the one who interacted with me the most. He was perfect: professional, knowledgeable, listened and understand my issues and concerns, asked clarifying questions to make sure he was clear about my needs, was patient and willing to work with me to my satisfaction. I think he is an strong asset to your sales force. Often people that young do not work well with older folks, but I sensed no barriers or biases from him. The financial person, whose name I think was Sean (but I;m not sure), was also very professional. He was assertive and informed me of all service plans, etc, but he was not pushy about it. The part that I liked the best was that it did not take all day. I was able to make my purchase and be out of the store withing several hours. The length of time it takes to by a car is what makes me put off buying a car. I do my research in advance and I am almost certain what I want when I get there and I strongly dislike sitting around for whatever is happening during those long waits. I especially hate the negotiating when the sales person says they have to go ask their supervisor and then I want for 30 minutes or more. During this purchase there was only one such period before we negotiated an acceptable price. There was no haggling, which is excellent. I bought a Hyundai because I like the brand. I bought from O'Brien because I like their service center and the professionalism of the staff. I give it a 5 out of 5 stars. More

by susanannlear Verified Customer Verified Customer

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