Carlos Rivas | Page 2

We weren't planning on buying a Toyota, but we came to the HC Toyota of Boston and Carlos showed us the car we were mildly interested in until he started talking. He was very kind and straight to the poin the HC Toyota of Boston and Carlos showed us the car we were mildly interested in until he started talking. He was very kind and straight to the point. He was (is) very knowledgeable and understood our needs. He guided us through the process, made it seem pretty simple and in just a couple of hours we had the new car, which we like very much. I would definitely recommend him as a sales person. More

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Super happy about my car! And wouldn’t have gotten it without the help of the guys, appreciate it so much! Carlos was professional and super helpful with any information I needed. Also, thanks Mark! Than without the help of the guys, appreciate it so much! Carlos was professional and super helpful with any information I needed. Also, thanks Mark! Thanks everyone! Love my car. More

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very friendly employees and managers at the service desk. love the environment and the helpful employees, perfect location for transportation and shopping stores around the dealership, having the best coffees love the environment and the helpful employees, perfect location for transportation and shopping stores around the dealership, having the best coffees and pastries, fruits and breakfast bars. More

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Carlos was awesome paid attention to every detail and was Professional and courteous. He made sure everything was as perfect as could be on the vehicle. Professional and courteous. He made sure everything was as perfect as could be on the vehicle. More

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Fast, fair and personable. I have had the best experiences here in 40+ years of buying cars. They are fair, fast and easy to work with. I particularly note that Ryan is wonderf I have had the best experiences here in 40+ years of buying cars. They are fair, fast and easy to work with. I particularly note that Ryan is wonderful and Carlos and Allen are also great to deal with. More

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Nice car and professional sales men. Although there is a small problem about the front bump, sales manager promises me to fix everything. I didn’t get any discount from the price but I hope and believe the small problem about the front bump, sales manager promises me to fix everything. I didn’t get any discount from the price but I hope and believe the car and service in the future deserve the price. If so, I will definitely refer the store to my friends. More

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Polite, prompt and knowledgeable service Howie and Carlos were great. Much better than my experience at other dealerships. It would be helpful to know ahead of time what information is Howie and Carlos were great. Much better than my experience at other dealerships. It would be helpful to know ahead of time what information is needed at the closing. More

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Very happy with the process Very happy with the decision to buy a car from Herb Chambers in Boston. Carlos was very helpful in my decision to buy a Corolla Hybrid. I love the c Very happy with the decision to buy a car from Herb Chambers in Boston. Carlos was very helpful in my decision to buy a Corolla Hybrid. I love the car. More

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Service and Sales Service was good and timely. It usually is. I was contacted by the sales department to consider selling my Prius V. That did not go so well. Car Service was good and timely. It usually is. I was contacted by the sales department to consider selling my Prius V. That did not go so well. Car assessment was wrong - said I had had 2 accidents, but it was only 1. So the offer was low. The car offered was not attractive. Nevertheless, when I got home I wanted additional information and emailed the salesman. I have yet to get a response. More

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Positive Experience Buying a New Car Very happy to do business with Herb Chambers dealership. Stafania was my Costco contact and was friendly and most helpful in finding a car that matche Very happy to do business with Herb Chambers dealership. Stafania was my Costco contact and was friendly and most helpful in finding a car that matched my hybrid preferences. Carlos, who had helped my husband a find a new car a month earlier, was terrific at helping us to explore all available options in their lot. He was relaxed and encouraging - never pushy. We had to have my choice of car brought in from another lot and it arrived sooner than expected - the next day! Mark was terrific and made the purchase easy and relaxed. Carlos explained the basics of my new car and I was able to drive away with confidence. Both my husband and I are very happy with our new Highlanders and our experience buying from Herb Chambers. More

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