Carlos Roman | Page 10
Certified Sales Consultant
Universal Hyundai
12801 South Orange Blossom Trail
Orlando, FL 32837
Dealership Experience
14 yrs, 6 mos
Industry Experience
14 yrs, 6 mos
149 Reviews
Write a Review149 Reviews of Carlos Roman
April 25, 2019
Amazin Customer Service And Vehicules They are very profesional people, excellent customer service, they know everything about all the cars, they give you the best business you need, comfo They are very profesional people, excellent customer service, they know everything about all the cars, they give you the best business you need, comfortable fees, amazing place to wait when you gonna do the maintenance for you car, well everything there is awesome 1000 recommended More
April 15, 2019
Wonderful Customer Service The customer service I received while purchasing my vehicle was outstanding and impressive. Everyone treated me courteously and respectfully, especial The customer service I received while purchasing my vehicle was outstanding and impressive. Everyone treated me courteously and respectfully, especially Carlos Ramon who went above and beyond the call of duty to make my buying experience hassle free. I will certainly be buying future vehicles at Universal Hyundai/Nissan. More
April 12, 2019
Amazing service Thank you for a great experience. Carlos expertly covered every inch of the car. Very much pleased with performance. Thank you again for your servi Thank you for a great experience. Carlos expertly covered every inch of the car. Very much pleased with performance. Thank you again for your service. More
Other Employees Tagged: Jose Cepeda
March 04, 2019
No complaints I thought the car buying experience went a little slow; test drive very good, good demonstration of how of how all the controls and other items work I thought the car buying experience went a little slow; test drive very good, good demonstration of how of how all the controls and other items worked with the G70. Carlos Roman did an excellent job locating the exact G70 I wanted. More
Other Employees Tagged: Robert R. Ozel
January 19, 2019
Excelente atencion! El miercoles pasado fui a comprar mi primer carro de agencia 0 millas, y entre mis opciones estaban otras marcas de carro pero la verdad mi ultimo car El miercoles pasado fui a comprar mi primer carro de agencia 0 millas, y entre mis opciones estaban otras marcas de carro pero la verdad mi ultimo carro fue un Hyundai y quede enamorada de la marca por que ese carro me salio demasido bueno en todos los aspectos, asi que decidi ir por lo seguro, el pasado miercoles compre un hyundai elantra 2019 y no puedo estar mas feliz con mi nuevo carro gracias al vendedor Carlos Roman por su excelente atencion y paciencia ademas de su experiencia con la marca me explico todo con detalle acerca del vehiculo y fue muy amable en todo momento, resolvio todos los detalles incluso los arreglos para el seguro de verdad estoy muy agradecida y feliz con mi eleccion fue la mejor desicion ir a este dealer, lo recomiendo al %1000 no se van a arrepentir ??🙏🏻 More
Other Employees Tagged: Carlos Garces
January 07, 2019
Hyundai exceptional employee Carlos Roman was very helpful and knowledgeable with the purchase of our new, answered all our questions . My wife and I were very pleased with Carlo Carlos Roman was very helpful and knowledgeable with the purchase of our new, answered all our questions . My wife and I were very pleased with Carlos and would highly recommended him to family and friends. More
August 22, 2017
Best place to find the best deal! This is the second car I buy from Universal Hyundai. I returned because of the excellent service Carlos Roman offer to his customers. He always look f This is the second car I buy from Universal Hyundai. I returned because of the excellent service Carlos Roman offer to his customers. He always look for the best offer you could have and goes all the way till you get what you want. He is the best!! Look for him next time visit the dealer!! Keep up the good work. More
August 09, 2017
Hyundai Accent 2017 Being my first new car, I was very nervous going in to the dealership. Carlos R. was very helpful and knowledgeable of the product and was able to ans Being my first new car, I was very nervous going in to the dealership. Carlos R. was very helpful and knowledgeable of the product and was able to answer all of our questions so I felt I knew what I was getting. I was able to get really good financing and I appreciate the option of the maitinence package, I like the piece of mind knowing my oil changes are already paid for and that my warranty is going to be valid for several years. Don't believe the radio ads though, if they sound too good to be true, the probably are. I even called ahead to verify the "Triple your down pavement" promotion worked on the models I wanted to test drive, and was told it would work. Turned out it didn't, so that was a let down. More
July 26, 2017
Good staff Excelent sales person and good customer services . We recommend it to all our family and friends. We hope ti continued buy our next car with him Excelent sales person and good customer services . We recommend it to all our family and friends. We hope ti continued buy our next car with him More
June 12, 2017
Dream come true! Mr. Carlos Roman was very friendly and serviceable. He completely understood our needs and made sure to satisfy the features that were important to us Mr. Carlos Roman was very friendly and serviceable. He completely understood our needs and made sure to satisfy the features that were important to us. He treated us like old family friends. Over the years my family has done business many times with Universal Hyundai, but this was definitely one of the most calming and efficient experiences we've had purchasing a car there. Even though the process is always lengthy, we did not feel at any point frustrated or cheated. My mother has wanted a Santa Fe SUV ever since I can remember and now her dreams have finally come true! We will continue to do business with Universal Hyundai for a very long time. Thank you Carlos! More

