Carlos Roman
Carlos Roman at Universal Hyundai

Carlos Roman | Page 9

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
149 Reviews

Dealership Experience

14 yrs, 6 mos

Industry Experience

14 yrs, 6 mos

5.0

149 Reviews

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149 Reviews of Carlos Roman

July 06, 2020

Dealership Rating
Employee Rating

Great work. Very helpful explaining all the new features of the Hybrid Ioniq. He was also friendly and courteous. He made our visit at Universal Hyundai pleasant at all times. More

by maldonar800
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

Jul 09, 2020

Universal Hyundai responded

We appreciate the review and happy to hear that your experience with Universal Hyundai went great!

June 05, 2020

Dealership Rating
Employee Rating

Universal Hyundai Mr. Carlos Roman is an excellent salesman. From the moment my wife and I stepped into the showroom, he made us feel right at home. He took his time ex More

by Arnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2020

Universal Hyundai responded

Thank you for sharing this wonderful review and letting us know that Carlos R. was a great help through out your shopping experience with us and we appreciate the recommendation!

May 19, 2020

Dealership Rating
Employee Rating

What a great dealership. From the moment we walked in the door we was greeted with kindness. Carlos Roman was outstanding would recommend him to any new buyers More

by C.billups
Recommend Dealer
Yes
May 21, 2020

Universal Hyundai responded

Thank you for the recommendation and we appreciate you taking the time to leave this great review and we are happy to hear that Carlos R. was outstanding through out your vehicle purchase with Universal Hyundai!

May 18, 2020

Dealership Rating
Employee Rating

Satisfied but the salesperson and manager can do a little more to sale.I read information in the deals is not the same when get to the dealer I really want a new vehicle but my credit does not help me and th More

by Sanabria6875
Recommend Dealer
Yes
May 19, 2020

Universal Hyundai responded

Thank you!

May 18, 2020

Dealership Rating
Employee Rating

My name is Belkis Caceres, I was referred to this dealership by a friend. I had a great experience from the moment I walked into the sales floor until I left this place with my brand new car. My sale More

by Lovingmy3cs
Recommend Dealer
Yes

Other Employees Tagged: David

May 19, 2020

Universal Hyundai responded

Thank you so much for your positive comments about Universal Hyundai!

May 18, 2020

Dealership Rating
Employee Rating

I purchased a 2020 Santa Fe SEL with Universal Hyundai and I had a great experience with them. The Sales Manager was very courteous and my cars salesman Carlos Roman was attentive, professional, and knowl More

by Jrrocky2008
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera , Robert Redford

May 19, 2020

Universal Hyundai responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Universal Hyundai!

April 12, 2020

Dealership Rating
Employee Rating

I recently purchased a Genesis from Universal Hyundai and had a great experience. My Sales person Carlos Roman was very informative And spent extra time explaining everything in detail. It was a fast and ple More

by Jcruz_ota
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel

Apr 14, 2020

Universal Hyundai responded

Congratulations on your new Genesis!!!! Thank you for taking the time to share this wonderful review and letting us know that Carlos R. was very informational during your vehicle purchase and don't hesitate to call us!!

December 18, 2019

Dealership Rating
Employee Rating

Everyone is so kind and personable and not high pressure. Frankie sold me my car 4 years ago and the reason I returned. Carlos was so fun and very knowledgeable. Both times it was a great experience! More

by goostree
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Frankie Martinez

Dec 18, 2019

Universal Hyundai responded

We appreciate the feedback and we are happy to learn that you had a great experience, thank you for sharing!

July 31, 2019

Dealership Rating
Employee Rating

Hyundai Tucson 2019 Carlos Roman was excellent and very helpful. He was able to answer all my questions. I am so happy with my first car and I highly recommend this Deale More

by Cath-25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2019

Universal Hyundai responded

Thank you Cath-25 for the high rating and letting us know that your experience with us went excellent!

June 08, 2019

Dealership Rating
Employee Rating

Great place to buy a car!! Great car buying experience. The salesman was very knowledgeable. Financing was easy and forms were simple to understand. I highly recommend Univers More

by Kidd1212
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2019

Universal Hyundai responded

Thank you for sharing this great review with us and we are happy to hear that your experience with us went great! We look forward to working with you in the future!!

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