Carlos Roman | Page 9

An extremely pleasant surprise. The seal was done in the timeframe I outlined and there was no extended waiting around in showrooms as previously experienced. The salesman Carlos was fantastic and understo timeframe I outlined and there was no extended waiting around in showrooms as previously experienced. The salesman Carlos was fantastic and understood our needs and worked to get us the right vehicle. Also a shout out to the finance department Robert Ozel for his professional services and how he made us comfortable and to feel a part of the family. More

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I love Universal Hyundai. Carlos Roman sold my husband & myself 2 2020 Santa Fe's in the past 3 weeks and he was great! Carlos is very knowledgeable and very friendly. My car buying experience at Universal myself 2 2020 Santa Fe's in the past 3 weeks and he was great! Carlos is very knowledgeable and very friendly. My car buying experience at Universal was amazing and I would recommend it to everyone! More

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Great work. Very helpful explaining all the new features of the Hybrid Ioniq. He was also friendly and courteous. He made our visit at Universal Hyundai pleasant at all times. of the Hybrid Ioniq. He was also friendly and courteous. He made our visit at Universal Hyundai pleasant at all times. More

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Universal Hyundai Mr. Carlos Roman is an excellent salesman. From the moment my wife and I stepped into the showroom, he made us feel right at home. He took his time ex Mr. Carlos Roman is an excellent salesman. From the moment my wife and I stepped into the showroom, he made us feel right at home. He took his time explaining our options with no pressure tactics. You guys are really lucky to have a salesman like Carlos, I will highly recommend Carlos to family and friends. thanks for everything Carlos. Arnold More

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What a great dealership. From the moment we walked in the door we was greeted with kindness. Carlos Roman was outstanding would recommend him to any new buyers door we was greeted with kindness. Carlos Roman was outstanding would recommend him to any new buyers More

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Satisfied but the salesperson and manager can do a little more to sale.I read information in the deals is not the same when get to the dealer I really want a new vehicle but my credit does not help me and th more to sale.I read information in the deals is not the same when get to the dealer I really want a new vehicle but my credit does not help me and the trade is not in good shape with the paint outside everything else is ok .Thank You for your help but I won't give up. More

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My name is Belkis Caceres, I was referred to this dealership by a friend. I had a great experience from the moment I walked into the sales floor until I left this place with my brand new car. My sale dealership by a friend. I had a great experience from the moment I walked into the sales floor until I left this place with my brand new car. My salesman Carlos Roman as well as Mr. David, were very pleasant, attentive, informative, friendly and professional. Thank you for making this a wonderful experience. I’m very happy with my purchase and will definitely recommend this place to my friends, family and customers. More

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I purchased a 2020 Santa Fe SEL with Universal Hyundai and I had a great experience with them. The Sales Manager was very courteous and my cars salesman Carlos Roman was attentive, professional, and knowl and I had a great experience with them. The Sales Manager was very courteous and my cars salesman Carlos Roman was attentive, professional, and knowledgeable about the car I wanted. The Hyundai Assurance program is such an amazing program. The 3 day exchange allowed me to come back the next day to switch a car I purchased with zero problems. Even though it was his day off, cars salesman stopped by at the dealership to help me through the process. Thank you Universal Hyundai for the excellent service and for Carlos Roman going above and beyond to get me the car I wanted. More

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I recently purchased a Genesis from Universal Hyundai and had a great experience. My Sales person Carlos Roman was very informative And spent extra time explaining everything in detail. It was a fast and ple had a great experience. My Sales person Carlos Roman was very informative And spent extra time explaining everything in detail. It was a fast and pleasant experience. I came out with an excellent deal and great car. More

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Everyone is so kind and personable and not high pressure. Frankie sold me my car 4 years ago and the reason I returned. Carlos was so fun and very knowledgeable. Both times it was a great experience! Frankie sold me my car 4 years ago and the reason I returned. Carlos was so fun and very knowledgeable. Both times it was a great experience! More

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