Carlos Roman | Page 14

Outstanding Customer Service/Satisfaction Exceptional, fantastic, dedicated and devoted to customer satisfaction, professional, courteous, knowledgeable, and outstanding. A positive experience Exceptional, fantastic, dedicated and devoted to customer satisfaction, professional, courteous, knowledgeable, and outstanding. A positive experience. The employees of the dealership go above and beyond to provide quality customer service. More

by reen2rn Verified Customer Verified Customer

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Great service This was my first time ever buying a car and Carlos and Robert made it extremely easy for me I would definitely recommend them and their dealership to This was my first time ever buying a car and Carlos and Robert made it extremely easy for me I would definitely recommend them and their dealership to everyone their service was absolutely incredible. More

by issaeldelacruz Verified Customer Verified Customer

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Love My Genesis This is truly an awesome dealership. Wonderful employees. They are friendly, very knowledgable, answer questions, and with no pressure. Our second This is truly an awesome dealership. Wonderful employees. They are friendly, very knowledgable, answer questions, and with no pressure. Our second car from here. Service department is great as well. More

by bonzerdebo Verified Customer Verified Customer

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my Comments I am very satisfied with the excellent deal and negotiation offered to me in this Dealer, especially Carlos Roman, Felix Matos and Charlie Peets. Tha I am very satisfied with the excellent deal and negotiation offered to me in this Dealer, especially Carlos Roman, Felix Matos and Charlie Peets. Thanks a Lot. More

by juanalbornoz Verified Customer Verified Customer

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Hyundai purshase Everything went great. The service was excellent. Had a good experience. Your employee made me feel welcome, he took his time with me. Will refer per Everything went great. The service was excellent. Had a good experience. Your employee made me feel welcome, he took his time with me. Will refer person to you. More

by minepere49 Verified Customer Verified Customer

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Great experience...Thank you Very satisfied with the service I received, the salesman was very professional and had excellent product knowledge. I would definately recommend Carl Very satisfied with the service I received, the salesman was very professional and had excellent product knowledge. I would definately recommend Carlos Roman to my family and friends. More

by ERCILIA0429 Verified Customer Verified Customer

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BEST car buying experience EVER! Charlie and Carlos R. made this experience one I don't mind sharing with others. Carlos even went out in a rainstorm when he did not have to in order Charlie and Carlos R. made this experience one I don't mind sharing with others. Carlos even went out in a rainstorm when he did not have to in order to start getting cars for my wife to test drive once the storm ended. They both were super patient with us during the entire process and helped us feel very confident with our purchase in the end. Carlos was so detailed with teaching me and my wife everything about this car and this made her feel so much better about purchasing this car. We have never purchased a car and someone take so much time explaining things. He made us feel like we were the only people buying a car in that dealership that day.He never made us feel rushed or in the way. I can't say enough nice things about this duo AND would easily purchase another car from them again. My mother in law will be looking for a new vehicle in the near future and we will most likely have her drive over from St. Pete to purchase it here because we trust the people we have worked with. This is our 2nd time dealing with Charlie P...... we purchased a Sonata about 7 months ago and that is why we came back again. More

by JERRELL.LINDAWATSON Verified Customer Verified Customer

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Easiest Car Purchase Ever! The service I received from Charlie, Carlos, and Felix was amazing. They were quick, friendly and very efficient!!! They made buying a car a breeze, w The service I received from Charlie, Carlos, and Felix was amazing. They were quick, friendly and very efficient!!! They made buying a car a breeze, which is the last thing you think of when buying a car. When you make a purchase this big, you want to feel at ease with the decision you're making, as it will be with you for a very long time. These guys are stand-up guys. I will, and already have, told anyone looking to buy a car at Universal Hyundai. Thank you so much, First time car buyer More

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Excellent place to purchase a car. Great service. The time was good, price was fine and all the staff very courteous. I would recommend this dealership to anybody that wants to purchase Great service. The time was good, price was fine and all the staff very courteous. I would recommend this dealership to anybody that wants to purchase a new car. More

by DANIELADIZEU Verified Customer Verified Customer

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Great Perfect service and good staff the facility nice and a lot of variety of cars to select the cafeteria is great nice nice nice nice Perfect service and good staff the facility nice and a lot of variety of cars to select the cafeteria is great nice nice nice nice More

by MARRERO000 Verified Customer Verified Customer

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