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Eric Matos
33 Reviews
33 Reviews
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33 Reviews of Eric Matos
September 16, 2026
Terrible experience not only was the actual buying process terrible. The finance department charge me for a new tag even though I requested a transfer now months later the air condition has gone out i process terrible. The finance department charge me for a new tag even though I requested a transfer now months later the air condition has gone out in the vehicle and I cannot get a single reply from the dealership. Very very poor customer service. More
by Kurt Davis
Other Employees Tagged: Eric Kristan, Guillermo Faria, Frankie Martinez, Raul Martinez, Alexis Ramos, Cesar Alegre, Simo Bassi, Francisco Melendez, Gina Nava
June 05, 2025
Purchased a 2024 Hyundai Santa Cruz in Dec 2024 with 6,000 miles on it from universal Hyundai. Leased vehicle I was told..... Now 3,000 miles later the harness for all electrical went out and they a 6,000 miles on it from universal Hyundai. Leased vehicle I was told..... Now 3,000 miles later the harness for all electrical went out and they are telling me they are working on it, however I just found out it was replaced at 34 miles! This was not disclosed to me when purchased or on its Carfax report. This tells me it's a lemon, but they just say they will fix it and call me when it's ready. No refund of course for this truck I paid cash for! A car with now 9,000 miles and the whole electrical system is blown and they want to FIX IT? WTH?? DO NOT BUY FROM THIS DEALERSHIP!!! More
by pam.stewartfl
Other Employees Tagged: Alexis Ramos
February 28, 2025
The service was very good, the way we were treated was very professional, Carlos our salesman has extensive knowledge of GENESIS vehicles. It should be noted that Bili helped us with the numbers being in very professional, Carlos our salesman has extensive knowledge of GENESIS vehicles. It should be noted that Bili helped us with the numbers being in our favor. More
by evchunter
Verified CustomerOther Employees Tagged: Carlos DeJesus , Bili Kins,,,, Jose Cepera
November 24, 2024
Carlos was an absolute legend to work with! We’d recommend his services to anyone. We’d recommend his services to anyone. More
by KLYNNJOHNSON2
Other Employees Tagged: Carlos Roman
November 15, 2024
Quiero agradecer a Carlos Castro por su excelente atención y servicio! Muchas gracias por ayudarme a elegir el mejor vehículo! atención y servicio! Muchas gracias por ayudarme a elegir el mejor vehículo! More
by Emmanuel Rondon
Other Employees Tagged: Hector Riquel , Carlos Castro
October 20, 2024
My salesman Brian was easy to work with and very informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models More
by april.lansed
Other Employees Tagged: Brian Cortes , Jacob McNeely
October 04, 2024
To make it perfect, need some amenities for customers waiting. Also a mini cafe would be great. waiting. Also a mini cafe would be great. More
by angelhance2
Other Employees Tagged: Eric Kristan , darrin diaz, Jacob McNeely, Christian Matos
September 24, 2024
They did everything to make the car purchase fit our budget. We are so happy!!! budget. We are so happy!!! More
by ZABELDJONI33
Other Employees Tagged: Eric Kristan, Ramces Rivera , Eddy Matos
September 12, 2024
Amazing dealer and team for any car that you need, very professional team Eric Matos always do the best ,excellent 5 start professional team Eric Matos always do the best ,excellent 5 start More
by Maceiro_3397
Other Employees Tagged: Giovanne Sanchez , Jacob McNeely
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