Carlos Rovira | Page 3
Service Director
Nucar Toyota of Norwood
277 Providence Highway
Norwood, MA 02062
62 Reviews
Write a Review62 Reviews of Carlos Rovira
May 10, 2020
Came to cut and program a key took only 30 min I was in and out! Amazing service!!! Thank you Carlos and Kenny so much! and out! Amazing service!!! Thank you Carlos and Kenny so much! More
Other Employees Tagged: Jason Aufiero, Dennis Hoatson , Kenny Lopez
May 08, 2020
Excellent job , very satisfied , I have 2015 car with extended warranty, most of the services was covered, I wouldn’t be happier, thankful for the services extended warranty, most of the services was covered, I wouldn’t be happier, thankful for the services More
Other Employees Tagged: Yves Redon
May 04, 2020
I brought in my vehicle for its 100k mile service. I needed spa ark plugs a transmission and radiator service. I was told it would take several hours to complete but was given a free loaner car while I needed spa ark plugs a transmission and radiator service. I was told it would take several hours to complete but was given a free loaner car while I waited More
May 04, 2020
Excellent customer service in COVID time. Felt safe and taken care of. I was nervous about coming in but felt comfortable at both drop off and pick up of my vehicle for service. taken care of. I was nervous about coming in but felt comfortable at both drop off and pick up of my vehicle for service. More
May 02, 2020
Staff is easy to work with and they are always pleasant. Carlos had paperwork ready and the car rental place all set up when I arrived. He was also very accomodating by waiting a few minutes after 5pm for m Carlos had paperwork ready and the car rental place all set up when I arrived. He was also very accomodating by waiting a few minutes after 5pm for me to get there for my car. I very much appreciated that. More
April 28, 2020
Amazing! Carlos Rovira at the service center provided exceptional service as always but this time it was very special considering COVID-19 situation. I was offered the option of support with alternate tr exceptional service as always but this time it was very special considering COVID-19 situation. I was offered the option of support with alternate transportation to pick up my vehicle, my vehicle was cleaned and my gas tank was filled when I went to pick up my vehicle. Most importantly, Carlos listened to my specific needs regarding the service that I needed and explained all the work to be done in a way that was clear to me. More
April 24, 2020
The manager at service department Carlos Rovira is very pleasant with lots of patiences. Know his job well and does a excellent job in his role. pleasant with lots of patiences. Know his job well and does a excellent job in his role. More
Other Employees Tagged: Gilbert Perea , Monike Silva
April 23, 2020
Boch Toyota has an awesome group of service advisors. Many of them have been there for many years. They are courteous and prompt in letting you know when your vehicle is ready to be picked up! Many of them have been there for many years. They are courteous and prompt in letting you know when your vehicle is ready to be picked up! More
Other Employees Tagged: Lucio Lopes, Kevin Gallagher, Larry Dulski, Chris Gray, Angel Pimentel , Kyle Arruda, Matt Crane, Kenny Lopez, Jance Sae-Eung
April 20, 2020
Above and Beyond! Carlos was just awesome. Very knowledgeable and the whole experience was convenient. Carlos made me aware of other issues that will need attention. I Carlos was just awesome. Very knowledgeable and the whole experience was convenient. Carlos made me aware of other issues that will need attention. I will be contacting Carlos for any of my service needs. Kevin was also great in communicating that my vehicle was ready for pick up. More
Other Employees Tagged: Kevin Dasilva
April 17, 2020
Very convenient. They picked up and dropped off my car from home. Called me each step of the way. Very professional. Very easy. I would choose this dealership again. from home. Called me each step of the way. Very professional. Very easy. I would choose this dealership again. More

