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Carlos Rovira
Carlos Rovira | Page 2
Service Director
Nucar Toyota of Norwood
277 Providence Highway
Norwood, MA 02062
62 Reviews
62 Reviews of Carlos Rovira
June 19, 2020
It took five hours for the dealer to call me and say “come on in and talk to my service manager“. And then took five days for Boch and Toyota corporate to determine that there wasn’t anything that could “come on in and talk to my service manager“. And then took five days for Boch and Toyota corporate to determine that there wasn’t anything that could be done with the car.I may have to look for another service center More
by petnanny48
Verified CustomerOther Employees Tagged: Chris Gray , Kyle Arruda, Matt Crane
June 15, 2020
We brought the car in for a very serious issue. We have contacted the corporate phone number we were given and were told to call and speak to customer service manager who is not in the office and is probab contacted the corporate phone number we were given and were told to call and speak to customer service manager who is not in the office and is probably working from home. Call the service manager and had to leave message twice. We get lots of action when we buy cars very little and we have a serious problem. On the day we brought the car in for service, they kept the car for over five hours and ended up not even touching the car because of the unintended acceleration problem. More
by petnanny48
Other Employees Tagged: Kyle Arruda, Matt Crane
June 11, 2020
Bought several cars here , Boch has lost it..... this experience was absolutely the worst car dealership circus i have ever had. I will not be doing business anymore with Boch sales or service , I gave a experience was absolutely the worst car dealership circus i have ever had. I will not be doing business anymore with Boch sales or service , I gave ample opportunity for Boch staff to explain the multiple screw ups around this sale ; nobody would step up so you lost a loyal ; tegular customer. Update 7.8.20 After a month of waiting the floor mats that went missing from the car were replaced . More
by SEAN32681
Other Employees Tagged: Eric Yngve , Tyler Mason
May 22, 2020
I travel all the way from Lawrence, MA which is about 45 minutes because they take good care of my vehicle. I'm always in the know of what's going on. minutes because they take good care of my vehicle. I'm always in the know of what's going on. More
by number_10
Other Employees Tagged: Yves Redon
May 20, 2020
The stuff was great with Excellent customer service. I loving bringing my car her at all the time. Thank you so much For your great service loving bringing my car her at all the time. Thank you so much For your great service More
by dahir Ali
Other Employees Tagged: Angel Pimentel, Kevin Dasilva , Yves Redon
May 20, 2020
5,000 Mile Servicing Excellent experience as usual especially during these tough times. Angel was a pleasure to deal with and the work was completed quickly so I was in a Excellent experience as usual especially during these tough times. Angel was a pleasure to deal with and the work was completed quickly so I was in and out in just over an hour. More
by MSCHELLINGS
Other Employees Tagged: Angel Pimentel
May 19, 2020
Very clean, courtesies workers that worked with me to complete the work in a timely fashion.I would recommend Boch for service and I will go there in the future. complete the work in a timely fashion.I would recommend Boch for service and I will go there in the future. More
by GERRYF315
May 16, 2020
They were very good about communicating what they found with three car. They also were clear about how much it would cost and how long it would take. with three car. They also were clear about how much it would cost and how long it would take. More
by lambes
Other Employees Tagged: David Lin , Matt Crane
May 15, 2020
Arnaldo Teixeira the best seller and I like The people for the service thank you everyone for everything and do for me when I have any problem with my car anytime then there for me. for the service thank you everyone for everything and do for me when I have any problem with my car anytime then there for me. More
by NEISA1234513
Other Employees Tagged: Gilbert Perea, Arnaldo Teixeira, Lucio Lopes, Kevin Gallagher, Kevin Dasilva , Kyle Arruda, Yves Redon
