Carlos Trindade

Friendly, knowledgeable, efficient, no-pressure sales, clean showroom, great communication, honest pricing, smooth paperwork, highly recommended. clean showroom, great communication, honest pricing, smooth paperwork, highly recommended. More

by HAGUILA Verified Customer Verified Customer

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One of the best experiences I could ask for when buying my first car! From the moment we stepped in Ouafaa’s office it felt both professional and comforting. Extremely grateful for both her help & everyone my first car! From the moment we stepped in Ouafaa’s office it felt both professional and comforting. Extremely grateful for both her help & everyone else’s at this dealer. 11/10 Experience from start to finish! More

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4-Star Review My 21-year-old son recently celebrated his birthday and wanted to purchase his very first car. He had his heart set on a 2026 KIA K5. Before making any moves, I researched the best Kia dea his birthday and wanted to purchase his very first car. He had his heart set on a 2026 KIA K5. Before making any moves, I researched the best Kia dealerships and repeatedly saw one name come up Ouafaa Kouhaila (Wafa) at Executive Kia. Even though the dealership in Wallingford was a bit of a drive, I knew we had to go there and specifically request her as our salesperson. Wafa was fantastic. From start to finish, she made the car-buying process easy, stress-free, and even enjoyable. She was incredibly informative, answered every question we had, and went above and beyond to make us feel comfortable and confident in our purchase. The General Sales Manager, Michael Schweikert, was also professional, helpful, and very welcoming. The only reason I’m giving 4 stars instead of 5 is due to the final payment process. We had a strict budget for my son’s monthly payment under $390. The 2026 K5 was above that range, so we decided on a 2025 K5 instead. After some back-and-forth, Wafa and Michael presented us with an option: if my son put $4,000 down, his monthly payment would be $386, which worked perfectly with his budget. His credit score was 720, but due to a thin credit file, the down payment was key for approval and budget control — something both Wafa and Michael clearly explained. However, when it came time to sign the paperwork with the Finance Manager, Carlos Trindade, the payment was not $386 as discussed. Instead, it was $429, which was over budget. We voiced our concerns, and while Carlos did bring the payment down slightly, it was still above the agreed target. This was disappointing because we went into the deal with a clear budget and were under the impression it would be honored. That said, the customer service from Wafa saved the experience. She truly is a gem and a valuable asset to the dealership. Thanks to her professionalism, honesty, and dedication, we left with a car my son loves. Would I go there again? Yes but I would recommend future buyers double-check that the final contract numbers match what’s been discussed during initial discussions. More

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⭐️⭐️⭐️⭐️⭐️ Absolutely Exceptional – The Definition of Above and Beyond! I’ve been with my dad and grandad who’ve both bought plenty of cars, but I have never met a salesperson like Ouaffa at Executive Above and Beyond! I’ve been with my dad and grandad who’ve both bought plenty of cars, but I have never met a salesperson like Ouaffa at Executive Kia. She’s not just a saleswoman—she’s a superwoman-level powerhouse who somehow manages to be warm, patient, and incredibly knowledgeable, all while fighting for the best deal possible. From the very first moment, she listened—really listened—to what we needed. She didn’t push, didn’t rush, and treated us like family. She even went to bat for me on the price, negotiating until we both knew I was getting the absolute best value. That kind of dedication is rare, and it did not go unnoticed. The cherry on top? Before we drove off, she spent time with my dad—showing him every bell and whistle on the car like she had all the time in the world. She made sure he felt comfortable, confident, and excited. That personal touch meant everything. If you want someone who will advocate for you, guide you through the process with zero stress, and treat you like you matter, ask for Ouaffa. She’s not just five stars—she’s the gold standard for customer service. More

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I reached out about a car I was interested in, and she went above and beyond — even coming in on her day off to help me. She was so helpful, responsive, and made the entire process stress-free. I truly fe went above and beyond — even coming in on her day off to help me. She was so helpful, responsive, and made the entire process stress-free. I truly felt I was in great hands from start to finish! I would highly recommend this dealership and our sales person. More

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Ouafa is an exceptional employee. She made this an amazing,stressful free experience and she was definitely the deciding factor in making my purchase. The staff at this dealership is She made this an amazing,stressful free experience and she was definitely the deciding factor in making my purchase. The staff at this dealership is customer service oriented and will go above and beyond for their customers. I drove 45 minutes away from my house. Yes, there are Kia dealers closer to my home but from the moment I called and spoke to Ouafa I knew this was the right place. Thank you Ouafa!!! I am forever grateful to to you! More

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I have had a few negative experiences when purchasing a car in the past so I did have some anxiety going in but when I met with Ouaffa she put my anxiety to rest. She was warm, sincere, knowledgeable and p car in the past so I did have some anxiety going in but when I met with Ouaffa she put my anxiety to rest. She was warm, sincere, knowledgeable and patient with me. Ouaffa goes above and beyond and takes the stress out of car buying. She's fun too! Executive Kia...you are lucky to have her! Carlos in finance took the time to explain the process in detail. Mason the manager is checking up to see if there is anything he can do to help even a few days after the sale! Nice bunch of people working at Kia in Wallingford! More

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HIghly recommend this dealer. Salesperson Ouaffa was incredible - she was knowledgeable, patient and super nice. She explained in detail every part of the process. There was no Salesperson Ouaffa was incredible - she was knowledgeable, patient and super nice. She explained in detail every part of the process. There was no pressure or haggling, I knew exactly what the price would be with no surprise charges or fees. Sales manager Mason and Finance Manager Carlos also played a large part in how great my experience was. More

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It was a pleasant experience from start to finish. Ouafaa took the time and patience to work with me and satisfy my requests during the sale and follow-up afterwards. Carlos was great in processing Ouafaa took the time and patience to work with me and satisfy my requests during the sale and follow-up afterwards. Carlos was great in processing the paperwork to make sure I understood everything clearly. Would definitely recommend them. More

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In looking for a car I didn’t want to sit around a dealership all day so when I spotted the car that peaked my interest I called. Ouwafa was THE BEST! she worked hard over the next 2 days and got us i dealership all day so when I spotted the car that peaked my interest I called. Ouwafa was THE BEST! she worked hard over the next 2 days and got us in and out in my daughters dream car! EVERYONE was so pleasant and I am so happy with our experience! THANK YOU AO MUCH!! So in LOVE with our new car! More

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