Carlos Trindade | Page 2

Ouafaa is EXCELLENT! I was searching for a newer Telluride so my first thought was to reach out to Ouafaa. This is my second vehicle and second time working with Ouafaa. I was searching for a newer Telluride so my first thought was to reach out to Ouafaa. This is my second vehicle and second time working with Ouafaa. She did not disappoint. When I called her she knew exactly who I was after not speaking for over 2 years. She got an understanding of what I wanted and she went to work to get me everything I wanted and more. Ouafaa is so upbeat, compassionate, informative, understanding, knowledgeable and very customer oriented. She is an amazing individual and a true asset to Executive Kia. I ended up with my dream car...2024 Kia Telluride EX and I couldn't be happier. Ouafaa went to bat for me, checking all options just to make sure I got what I was seeking! We spoke regularly during the process. Her response time is immaculate. Never did I have to wait around for a response. Overall Ouafaa is an amazing sales woman whom I have the utmost respect for. Her associates Joe & Carlos also get some kudos for working diligently with me to get my new SUV. More

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My experience at Executive Kia in Wallingford was nothing short of exceptional, especially due to the outstanding service provided by my salesperson, Ooafaa. From the moment I walked into the dealership, I f short of exceptional, especially due to the outstanding service provided by my salesperson, Ooafaa. From the moment I walked into the dealership, I felt a welcoming and pressure-free environment that is quite rare in the car buying process. Ooafaa stood out as not just a salesperson but as a guide who was genuinely interested in helping me find the perfect car for my needs. Her knowledge about the vehicle I was interested in was impressive, allowing me to make an informed decision with ease. The absence of the typical high-pressure sales tactics made the entire experience enjoyable. I highly recommend Executive Kia to anyone looking to purchase a car without the usual stress and pressure, and suggest asking for Ooafaa to ensure a great buying experience. More

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I recently purchased a new Kia Niro from Executive Kia. I had a very pleasant experience. Kevin Rodriguez was very helpful to me in explaining the features of the vehicle, answered my questions, and made I had a very pleasant experience. Kevin Rodriguez was very helpful to me in explaining the features of the vehicle, answered my questions, and made me feel welcome. Jorge made a reasonable offer for my old vehicle, and Carlos processed the deal very quickly. Unlike other dealerships, I did not feel that I was being hustled, or led towards vehicles or options that I didn't want, and the prices for each item were clearly spelled out. I can't yet rate the service department. More

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This is a top professional dealership, focused on delivering an excellent experience. John, the GM, has a well trained staff. Chin Chang is a highly valued Sales Advisor to me. delivering an excellent experience. John, the GM, has a well trained staff. Chin Chang is a highly valued Sales Advisor to me. More

by Hansonian Verified Customer Verified Customer

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I recently visited Executive Kia and was thoroughly impressed by their exceptional service and customer care! From the moment I walked in, the staff were friendly, knowledgeable, and attentive. The sal impressed by their exceptional service and customer care! From the moment I walked in, the staff were friendly, knowledgeable, and attentive. The sales team took the time to understand my needs and preferences, showing me options that fit my budget and lifestyle. The finance team made the paperwork process a breeze. And the after-sales support has been top-notch, ensuring I'm completely satisfied with my new vehicle. Kudos to the entire team for delivering an outstanding customer experience! If you're looking for a dealership that truly cares, look no further. Five stars and highly recommended!" More

by jai_ramsaroop Verified Customer Verified Customer

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Pro customer. Great attitude Made me feel like family Appreciate all the nice associates Thank you Great attitude Made me feel like family Appreciate all the nice associates Thank you More

by FRAZ Verified Customer Verified Customer

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Very communicative and customer oriented dealership. Very communicative, customer oriented dealership, who want to meet the needs without price gouging their customers. Very communicative, customer oriented dealership, who want to meet the needs without price gouging their customers. More

by dlamontagne14 Verified Customer Verified Customer

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Andrew was easy to work with, he was knowledgeable about the car we were interested in. We were able to get the vehicle on the same day with our trade in and had everything set up for us by the time we left the car we were interested in. We were able to get the vehicle on the same day with our trade in and had everything set up for us by the time we left. It was a pleasant experience and never felt stressful. More

by csimpson0910 Verified Customer Verified Customer

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There is almost nothing they could have done to make my experience worse. The dealership was horribly unprepared for us to test drive the specific car we were interested in despite us notifying them that w experience worse. The dealership was horribly unprepared for us to test drive the specific car we were interested in despite us notifying them that we would be coming with several days notice. When we arrived, the car was dirty and had bumper stickers on it, including one with profanity (it said “sucks dick”). We were ready to purchase the car the day we showed up to test drive it, but left after such an underwhelming and disappointing experience. The only reason we returned was because this specific car was difficult to find, but even through what should have been a quick process of sorting out the paperwork, Andrew managed to make our opinion of Executive Kia even worse by making repeated errors in the paperwork all while insulting and belittling us. Thankfully, we were able to work with other people when we came to pick up the car. Chin and Carlos were the only people we interacted with who were professional and helpful. Chin went above and beyond to ensure the customer experience was satisfactory. More

by kia Verified Customer Verified Customer

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Ouafaa was awesome, she was patient, funny and knowledgeable about the vehicle and covered everything and introduced me to service to make my first oil change appointment. Carlos went over al knowledgeable about the vehicle and covered everything and introduced me to service to make my first oil change appointment. Carlos went over all the paperwork, explained everything and answered all my questions. Thank you to both. Linda Demers More

by LPDEMERS Verified Customer Verified Customer

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