Carlos Umana | Page 6

Patience Carlos was very kind to me when I was unsure and apprehensive about getting another vehicle. He showed a great amount of patience, answered all our qu Carlos was very kind to me when I was unsure and apprehensive about getting another vehicle. He showed a great amount of patience, answered all our questions, and went back and forth to his superiors, without an attitude. Thank you Carlos, I am happy with my car. More

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Great customer service Carlos Umama was wonderful. When I had some issues arranging to pick up the vehicle, he got his supervisor involved so that I got a good result. Yan Carlos Umama was wonderful. When I had some issues arranging to pick up the vehicle, he got his supervisor involved so that I got a good result. Yanora Martinez in the finance department was also very helpful. I’m very happy with my new car. More

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GREAT EXPERIENCE THEY WERE VERY FRIENDLY. THEY TOOK THE TIME OUT TO EXPLAIN EVERYTHING IN DETAIL. THEY ARE WILLING TO WORK WITH YOU AND THE SERVICE WAS FAIRLY QUICK. THEY WERE VERY FRIENDLY. THEY TOOK THE TIME OUT TO EXPLAIN EVERYTHING IN DETAIL. THEY ARE WILLING TO WORK WITH YOU AND THE SERVICE WAS FAIRLY QUICK. More

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Best Sales Consultant! My husband and I have been looking for quite sometime for a new vehicle that sits at least 7. We have recently visited many different dealerships and My husband and I have been looking for quite sometime for a new vehicle that sits at least 7. We have recently visited many different dealerships and each time have left unsatisfied, until we arrived at Westbury Toyota. We were greeted and helped as soon as we entered by Carlos Umana. Carlos was very knowledgeable and patient in showing us the vehicle we showed interest in. Carlos is not the typical sales consultant who only see dollar signs on your forehead. He answered all of our questions, and took the time to listen to our needs. I am excited to recommend Carlos to my family and friends! More

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Expert Assistance Provided I did extensive research on line for certified pre owned Camrys. I checked out all dealers in Queens, Nassau and Suffolk county. I like to know that I I did extensive research on line for certified pre owned Camrys. I checked out all dealers in Queens, Nassau and Suffolk county. I like to know that I have checked out all my options, so I can make the best decision possible. Westbury Toyota had the most comprehensive selection available. I also found that their cars had the best Carfax ratings. Their website had the most information on each car and was the easiest to navigate. I was able to arrive knowing that there were three cars I was most interested in considering for purchase. My salesman was Carlos Umana. He was exceptionally accommodating, very knowledgeable and patient. He did everything he could to make the process easy. He was willing to give me all the time I needed to make the right purchase for me. I would unequivocally recommend Carlos to anyone I know in the market for a car. More

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My experience with xxx Carlos was a wonderful salesmen, my husband and really liked him and he made our experience wonderful. We will definitely be seeing Carlos in the fut Carlos was a wonderful salesmen, my husband and really liked him and he made our experience wonderful. We will definitely be seeing Carlos in the future. More

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We were treated professionally and courteously. Carlos treated us in an exemplary manner. He was very friendly and personable. He is very well informed and explains things in a very user friendly wa Carlos treated us in an exemplary manner. He was very friendly and personable. He is very well informed and explains things in a very user friendly way. He was able to work with us to obtain the deal we were looking for. More

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Excellent customer service I have to say my salesman Carlos mana and finance rep Luis Valdez were awesome!! Fast and very professional! I'd buy here again!! Went above and beyon I have to say my salesman Carlos mana and finance rep Luis Valdez were awesome!! Fast and very professional! I'd buy here again!! Went above and beyond for me! More

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Easy and efficient. From the moment I walked in the showroom everyone was friendly and attentive. Carlos was my salesman, I purchased a Rav 4 he made the entire process From the moment I walked in the showroom everyone was friendly and attentive. Carlos was my salesman, I purchased a Rav 4 he made the entire process easy and was very efficient. More

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Great service by Carlos Umana Just leased a Toyota Highlander from Westbury Toyota. Carlos Umana was a pleasure to work with. He spent his time, listened to our wants and we quickl Just leased a Toyota Highlander from Westbury Toyota. Carlos Umana was a pleasure to work with. He spent his time, listened to our wants and we quickly came to a decision. Carlos and the Dealership made this process very easy. Even picking up the car was a pleasure and the whole team worked with us in a very professional manner. I highly recommend Westbury Toyota and Carlos. More

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