Carlos Umana
Carlos Umana at Westbury Toyota

Carlos Umana | Page 5

Sales Consultant

Westbury Toyota

1121 Old Country Rd
Westbury, NY 11590

4.9
76 Reviews
4.9

76 Reviews

Write a Review

76 Reviews of Carlos Umana

December 06, 2017

Dealership Rating
Employee Rating

Professional, courteous, informative and comfortable My salesman at Westbury Toyota was Carlos Umana-He provided us with an excellent and relaxed car-buying experience-Very informative, he took his time More

by Nat
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdes

December 05, 2017

Dealership Rating
Employee Rating

Patience Carlos was very kind to me when I was unsure and apprehensive about getting another vehicle. He showed a great amount of patience, answered all our qu More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 13, 2017

Dealership Rating
Employee Rating

Great customer service Carlos Umama was wonderful. When I had some issues arranging to pick up the vehicle, he got his supervisor involved so that I got a good result. Yan More

by Halfmajik
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 08, 2017

Dealership Rating
Employee Rating

GREAT EXPERIENCE THEY WERE VERY FRIENDLY. THEY TOOK THE TIME OUT TO EXPLAIN EVERYTHING IN DETAIL. THEY ARE WILLING TO WORK WITH YOU AND THE SERVICE WAS FAIRLY QUICK. More

by CINNA76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 10, 2017

Westbury Toyota responded

Thanks for taking time out to write this review. We're glad you find our staff friendly and informative. Regards Westbury Toyota

September 25, 2017

Dealership Rating
Employee Rating

Best Sales Consultant! My husband and I have been looking for quite sometime for a new vehicle that sits at least 7. We have recently visited many different dealerships and More

by Hbatista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 26, 2017

Dealership Rating
Employee Rating

Expert Assistance Provided I did extensive research on line for certified pre owned Camrys. I checked out all dealers in Queens, Nassau and Suffolk county. I like to know that I More

by Linda987
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes

July 25, 2017

Dealership Rating
Employee Rating

My experience with xxx Carlos was a wonderful salesmen, my husband and really liked him and he made our experience wonderful. We will definitely be seeing Carlos in the fut More

by LORETTA PSALIDAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2017

Westbury Toyota responded

LORETTA, on behalf of all of us here, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Carlos Umana is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town in your new car! Sincerely, Westbury Toyota

June 24, 2017

Dealership Rating
Employee Rating

We were treated professionally and courteously. Carlos treated us in an exemplary manner. He was very friendly and personable. He is very well informed and explains things in a very user friendly wa More

by cmb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 16, 2017

Dealership Rating
Employee Rating

Excellent customer service I have to say my salesman Carlos mana and finance rep Luis Valdez were awesome!! Fast and very professional! I'd buy here again!! Went above and beyon More

by Edcarey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdes

Jun 22, 2017

Westbury Toyota responded

Thanks for the 5-star rating, Edcarey! We're happy to hear that you had a great experience with Carlos and Luis, and that they worked together that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Regards, Westbury Toyota

June 04, 2017

Dealership Rating
Employee Rating

Easy and efficient. From the moment I walked in the showroom everyone was friendly and attentive. Carlos was my salesman, I purchased a Rav 4 he made the entire process More

by ellen9296
Recommend Dealer
Yes
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