"In the past car shopping had become worse than getting a..."
In the past car shopping had become worse than getting a tooth pulled. However, since we have found Westbury Toyota and specifically Mr. Carlos Umana the experience has become much more pleasant. In total we have purchased 3 cars in the last few years from Carlos and I will continue to be a Westbury Toyota customer because of the service and care he provides. Carlos's best quality is that he really listens to the customer and will work tirelessly to meet your needs. After I decided on the car I wanted he was extremely proactive in compiling everything needed to complete the transaction with no stress on my end. When it came time to pick the car up everything was ready to go. All I had to do was sign the paperwork and drive off. With the stressful times we are living in, it was nice to have a car buying experience that was not stressful. Thank you again for your professionalism!
I highly recommend Carlos and Westbury Toyota.
"This is the 3rd Toyota my husband and I have purchased..."
- S Family
This is the 3rd Toyota my husband and I have purchased from Westbury Toyota. All 3 have been at the professional hands of Carlos Umana. He makes car buying as stress free as possible. Carlos is an absolute pleasure to work with; he and his manager Randy Abreu should be commended for another job well done.
"My family bought many Toyota cars from here. Carlos Umana..."
My family bought many Toyota cars from here. Carlos Umana is the person who I always see, if I want to finance or lease a car. He is a great salesmen. i would recommend Carlos to anyone who wants to buy car from here.
I am a returning customer of Westbury Toyota. I leased my first vehicle, a 2017 Highlander, 3 years ago. As that lease was coming to an end, I reached out to Carlos Umana, who was extremely helpful the first time around. Carlos offered me a great deal I could not resist on the all new 2020 Highlander, and at the same time, took care of everything when it came to returning my previous lease. Before coming in Paulette sent me an email with a link for the credit application which was super easy and fast to complete. When I showed up to the dealership my new Highlander was outside waiting for me. As I entered I was greeted by Carlos, who sent me in to finance to sign a few forms, while he transferred my plates. Carlos and Paulette made the process super easy and quick. Carlos is extremely knowledgeable about the Toyota product and knows how to treat a customer right! I am extremely pleased with my experience at Westbury Toyota and would recommend it to anyone in the search for a Toyota Vehicle.
"Great customer service "
After traveling to a variety of different Toyota dealers in both Queens and New Jersey, I was impressed by Westbury Toyota above all of them. They made it easy to make an appointment and were quick to connect us with a sales associate, Carlos Umana. I must admit, they did not have the exact car we wanted - the color combination we wanted is very uncommon. But they sold us on their customer service and their ability to work with us on our trade in. We were able to take the car home same day - everything went super smoothly. Would recommend Westbury to anyone!
"From the time that I first came to look for a car he was..."
- Sabrina Franco
From the time that I first came to look for a car he was very nice,humble,and very helpful.he offered his help when we needed it and thanks to him we found the perfect car
"I had a great experience at Westbury Toyota. My parents..."
- Kim G
I had a great experience at Westbury Toyota. My parents were looking to buy a brand new RAV4 and thanks to Carlos Umana and the financing manager Luis Valdes that’s exactly what they got. They were both helpful and made the process of buying a new car smooth.
Carlos Umana was extremely polite, knowledgeable and competent. Recommend very highly! I'm very happy with my new car - toyota highlander. It's very comfortable. Thank you Westbury Toyota for very good service.
"Great customer service "
carlos UMANA is a great customer service to be part of your team please visit WESTBURY Toyota and see Carlos he will help you with anything and great person
"Great customer experience "
I had a very good experience with your representative Carlos UMANA please visit Westbury Toyota and see Carlos he will help you with anything his a great person