Carlos Umana
Carlos Umana at Westbury Toyota

Carlos Umana

Sales Consultant

Westbury Toyota

1121 Old Country Rd
Westbury, NY 11590

4.9
76 Reviews
4.9

76 Reviews

Write a Review

76 Reviews of Carlos Umana

October 31, 2023

Dealership Rating
Employee Rating

Dealing with customers very good. Love to deal with them agiin. My helper John Lopez was very nice to me. More

by G.abraham
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Lopez, sales.

Oct 31, 2023

Westbury Toyota responded

It's great to know that you had a positive experience with John and our team at Westbury Toyota. We appreciate your feedback and look forward to assisting you again in the future!

Nov 01, 2023

G.abraham responded

The sales person John Lopez and his team were very good to me from the beginning to the end of the deal. I am happy to recommend to others about this dealership. Thanks.

October 12, 2023

Dealership Rating
Employee Rating

The General Manager at Westbury Toyota, Randy Abreu, runs a great dealership and his team is awesome! The sale went very smooth, from my first visit to test drive the vehicle with Carlos Umana and Luis Bono, More

by rzotos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Nunez, Randy Abreu , Luis Bono

Oct 12, 2023

Westbury Toyota responded

We're so glad to know that your experience with our team at Westbury Toyota was a smooth one! It's fantastic to see how much you appreciate the efforts of Randy, Carlos, Luis, and Jesus. Enjoy every mile in your new Toyota RAV4 Hybrid!

September 10, 2023

Dealership Rating
Employee Rating

Timely and courteous service. Liam was precisely excellent advisor and wonderful to understand what was needed More

by Vgirdhar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Eitan

Sep 10, 2023

Vgirdhar1 responded

Liam is exceptionally valuable asset to the Westbury Toyota Service Department, for his excellent customer service skills and he is motivated and tireless to extend help to his clients.

Sep 11, 2023

Westbury Toyota responded

Thanks for choosing Westbury Toyota! We agree that Liam is an asset to our team and he will be delighted to know that his service made such a positive impact. See you next time!

May 07, 2023

Dealership Rating
Employee Rating

Carlos Umaña gave us a personal attention and helped us to get a great deal. More

by Joglochrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2023

Westbury Toyota responded

We are glad to hear that Carlos found you a great deal. Thank you for choosing Westbury Toyota!

April 29, 2023

Dealership Rating
Employee Rating

Highly recommend the location salesman Carlos Umana great salesman’s purchased a venza. Very happy with purchase. Thanks again carlos Umana. More

by Bsafiev77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 01, 2023

Westbury Toyota responded

Thanks for the 5-star rating! We're pleased to hear about your positive experience with Carlos at Westbury Toyota. Congratulations on your purchase of a Venza, we are thrilled to know you are happy with it!

April 24, 2023

Dealership Rating
Employee Rating

Courteous respectful been dealing with them for over 10years and financed my 4th car from them More

by grant derwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2023

Westbury Toyota responded

Grant, thank you for this 5-star review of Westbury Toyota! We truly appreciate your loyal business and look forward to our continued relationship!

March 23, 2023

Dealership Rating
Employee Rating

After many unresolved service issue after a recall I had contacted the Toyota engagement center which was working for months to resolve the issue that the service department did fix a one point but the fix More

by RP
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Eitan, Randy Abreu , Al from service

March 17, 2023

Dealership Rating
Employee Rating

Provided excellent information and spent a lot of time with us even though we decided not to make the purchase More

by Webguy
Sales Price Transparency
Recommend Dealer
Yes
Mar 20, 2023

Westbury Toyota responded

Thanks for sharing this feedback with us! Please don't hesitate to reach out if there is anything else we can do to assist you.

March 14, 2023

Dealership Rating
Employee Rating

Carlos is helpful in showing us the features of different car models! He is very knowledgeable about cars, making out shopping experience great! More

by wkql338
Sales Price Transparency
Recommend Dealer
Yes
Mar 15, 2023

Westbury Toyota responded

It is great that Carlos took great care of you during your visit! We wish you safe travels and look forward to assisting you next time here at Westbury Toyota!

March 11, 2023

Dealership Rating
Employee Rating

I was happy I went to Westbury Toyota after Millenium tried to screw me. Carlos was helpful and made the transaction effortless. Easiest car purchase ever! More

by Jon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2023

Westbury Toyota responded

We are glad to hear that Carlos made your purchasing experience easy and pleasant. Thanks for working with the Westbury Toyota team, Jon!

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