Dealership Experience
11 yrs, 10 mos
Languages Spoken
English
Spanish
248 Reviews
Write a Review248 Reviews of Carmen Alicea
September 03, 2021
Excellent personal customer service with professional caring attitude. My car repairs were performed satisfactory, I was provided with a courtesy loaner vehicle, my automobile was returned to me working caring attitude. My car repairs were performed satisfactory, I was provided with a courtesy loaner vehicle, my automobile was returned to me working perfectly within the timeframe promised. I am completely satisfied. More
Other Employees Tagged: Gabriele, vehicle loaner department
August 20, 2021
Williamson Cadillac is the best! From their salesperson to their service department, all top of the line. Highly recommend when shopping for a new Cadillac. to their service department, all top of the line. Highly recommend when shopping for a new Cadillac. More
Other Employees Tagged: Ron Peoples, Tony Mercado , Mike Valladares
August 10, 2021
This was my first time at Williamson. Although I didn’t have an appointment, (my battery had died), I was treated promptly and courteously. The service representative who was available was extremely helpfu have an appointment, (my battery had died), I was treated promptly and courteously. The service representative who was available was extremely helpful and nice. The battery was replaced still under warranty in a timely manner even though there were many customers. More
August 03, 2021
Carmen from the service department was great. She exceeded my expectations. I went there for a regular oil change and she went through with me the services that my vehicle was behind on. She was not exceeded my expectations. I went there for a regular oil change and she went through with me the services that my vehicle was behind on. She was not pushy but just helpful. More
July 29, 2021
The service was horrible. The communication was nonexistent. I will not recommend this location to nobody. The only upside was the free water and the shuttle driver nonexistent. I will not recommend this location to nobody. The only upside was the free water and the shuttle driver More
Other Employees Tagged: Rolando Pardo
July 14, 2021
Great service, easy to book service, all advisers pleasant and knowledgable, very proffesional. The car was picked up and delivered with no delay very nice driver. pleasant and knowledgable, very proffesional. The car was picked up and delivered with no delay very nice driver. More

