Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 21

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
232 Reviews

Dealership Experience

11 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

232 Reviews

Write a Review

232 Reviews of Carmen Alicea

June 16, 2021

Dealership Rating
Employee Rating

They were courteous attentive quick and clean, they made a good experience even tho I waited for my vehicle it didn’t seem like an inconvenience to me I had everything I needed to feel comfortable. More

by Allenwest57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Williamson Buick GMC responded

We appreciate your marvelous feedback, Allen. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 16, 2021

Dealership Rating
Employee Rating

Carmen and the entire service team are great. SUPER attentive and willing to assist. The car works better than when it was brought in to service. More

by NEONJUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Williamson Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Carmen and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 07, 2021

Dealership Rating
Employee Rating

For me it’s been a good experience always have no negative feed back. I would recommend it to others . The service is really fast and friendly staff . More

by MARIO7583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Betancourt , Mickey Barrios, Robert Garcia

Jun 10, 2021

Williamson Buick GMC responded

We appreciate your input, Mario. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 05, 2021

Dealership Rating
Employee Rating

Carmen was attentive as I explained the situation. She kept me updated on the status of repairs. She suggested other things to look out for. More

by URMYHIDINGPLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

Williamson Buick GMC responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 31, 2021

Dealership Rating
Employee Rating

How many ways can you say excellent?! WILLIAMSON exceeds and goes above and beyond all expectations. Their cars and customer service are simply the best More

by AUDREYROTATI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mickey Barrios, Angel Gonzalez, Skip Moosang

Jun 09, 2021

Williamson Buick GMC responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 09, 2021

Dealership Rating
Employee Rating

I am extremely happy with the customer services provided by the service department. Carmen Alicea was a pleasure to work with, ver polite and professional. Benny, thank you and your staff for such a pleasan More

by Diana Labrador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beny Ledesma , Gabriel from the loaner department.

Apr 13, 2021

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 06, 2021

Dealership Rating
Employee Rating

All is good on service area , great attention and very professional. Time waiting was reasonably and I received call when service has been done and give explanation More

by JGBETHENCOURT2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Mickey Barrios, Carlos Gomara, Skip Moosang

Apr 09, 2021

Williamson Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 30, 2021

Dealership Rating
Employee Rating

Carmen Alicea muy atenta muchas gracias para ella. Me ofreció un servicio que requería el carro a las 15 mil millas y yo lo tome. Pero no estoy contento porque después de este servicio de más de 400$ con More

by anrey89
Recommend Dealer
Yes
Apr 05, 2021

Williamson Buick GMC responded

Gracias por sus comentarios! Sinceramente, Jeff Rogers - jrogers@wagmiami.com

March 24, 2021

Dealership Rating
Employee Rating

I’ve been dealing with Williamson since 2015 have never had a bad experience everybody is so polite they all work very hard to satisfy the customers everything was explained really well just an excellent o More

by fdsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mickey Barrios

Mar 29, 2021

Williamson Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2021

Dealership Rating
Employee Rating

Service,well trained personnel,great dealers ,even the owner Mr Williamson answer the phone when you call him what else you can ask for. A perfect Co More

by MIAMIWALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

Mar 23, 2021

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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