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Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 22

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.7
248 Reviews

Dealership Experience

11 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

248 Reviews

Write a Review

248 Reviews of Carmen Alicea

July 13, 2021

Dealership Rating
Employee Rating

Excellent work and treatment. Really very pleased with the team Especially with service advisor Carmen Alicea. Very professional.I congratulate you all for your good work and organization. More

by JOR_GAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 16, 2021

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 13, 2021

Dealership Rating
Employee Rating

Very nice and professional staff. The service is A1 not to mention fast. I would be returning for future services for my car and will recommend to friends and family More

by Tryston32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno , Mickey Barrios, Carlos Gomara, Alfonso Robleto

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Jul 16, 2021

Williamson Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 03, 2021

Dealership Rating
Employee Rating

Service and personnel were very good. Sorry but I don’t know what else to say about your facility except I would use you again. More

by KASOVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Print
Jul 08, 2021

Williamson Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 30, 2021

Dealership Rating
Employee Rating

This dealer is very good . They give a good service. Carmen Alicea is an excellent person in the service department. Thanks Carmen Alicea. More

by Arthur's
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 06, 2021

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2021

Dealership Rating
Employee Rating

I have been coming to Williamson for a few years More

by terecurbelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Chambers, Ed Miller

Print
Jun 30, 2021

Williamson Buick GMC responded

We appreciate the time you took out of your day to provide this feedback. At Williamson Buick GMC, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 17, 2021

Dealership Rating
Employee Rating

I have one complaint that happens every time that the car goes in for service. The car returns dirtier then it went in. My escalade is bone color and everything is visible. I've complain before but no one ha More

by er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jun 22, 2021

Williamson Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 16, 2021

Dealership Rating
Employee Rating

They were courteous attentive quick and clean, they made a good experience even tho I waited for my vehicle it didn’t seem like an inconvenience to me I had everything I needed to feel comfortable. More

by Allenwest57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jun 22, 2021

Williamson Buick GMC responded

We appreciate your marvelous feedback, Allen. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 16, 2021

Dealership Rating
Employee Rating

Carmen and the entire service team are great. SUPER attentive and willing to assist. The car works better than when it was brought in to service. More

by NEONJUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jun 22, 2021

Williamson Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Carmen and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 07, 2021

Dealership Rating
Employee Rating

For me it’s been a good experience always have no negative feed back. I would recommend it to others . The service is really fast and friendly staff . More

by MARIO7583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Betancourt , Mickey Barrios, Robert Garcia

Print
Jun 10, 2021

Williamson Buick GMC responded

We appreciate your input, Mario. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 05, 2021

Dealership Rating
Employee Rating

Carmen was attentive as I explained the situation. She kept me updated on the status of repairs. She suggested other things to look out for. More

by URMYHIDINGPLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jun 09, 2021

Williamson Buick GMC responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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