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Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 20

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
232 Reviews

Dealership Experience

11 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

232 Reviews

Write a Review

232 Reviews of Carmen Alicea

July 29, 2021

Dealership Rating
Employee Rating

I am always satisfied with the service.. if any delay occurs, I always get a courtesy car … my family use this dealer all the time… More

by Tgwendoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 03, 2021

Williamson Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 29, 2021

Dealership Rating
Employee Rating

The service was horrible. The communication was nonexistent. I will not recommend this location to nobody. The only upside was the free water and the shuttle driver More

by arh6490
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Rolando Pardo

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Aug 12, 2021

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 28, 2021

Dealership Rating
Employee Rating

The services was fast and straightforward, Carmen took care of all my concerns thank you. Will recommend to all my friends and family the best. More

by JPUYANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 02, 2021

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 14, 2021

Dealership Rating
Employee Rating

Great service, easy to book service, all advisers pleasant and knowledgable, very proffesional. The car was picked up and delivered with no delay very nice driver. More

by GUSTAVOGUERRERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 19, 2021

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 13, 2021

Dealership Rating
Employee Rating

Excellent work and treatment. Really very pleased with the team Especially with service advisor Carmen Alicea. Very professional.I congratulate you all for your good work and organization. More

by JOR_GAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 16, 2021

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 13, 2021

Dealership Rating
Employee Rating

Very nice and professional staff. The service is A1 not to mention fast. I would be returning for future services for my car and will recommend to friends and family More

by Tryston32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno , Mickey Barrios, Carlos Gomara, Alfonso Robleto

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Jul 16, 2021

Williamson Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 03, 2021

Dealership Rating
Employee Rating

Service and personnel were very good. Sorry but I don’t know what else to say about your facility except I would use you again. More

by KASOVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela

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Jul 08, 2021

Williamson Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 30, 2021

Dealership Rating
Employee Rating

This dealer is very good . They give a good service. Carmen Alicea is an excellent person in the service department. Thanks Carmen Alicea. More

by Arthur's
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 06, 2021

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2021

Dealership Rating
Employee Rating

I have been coming to Williamson for a few years More

by terecurbelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Chambers , Ed Miller

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Jun 30, 2021

Williamson Buick GMC responded

We appreciate the time you took out of your day to provide this feedback. At Williamson Buick GMC, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 17, 2021

Dealership Rating
Employee Rating

I have one complaint that happens every time that the car goes in for service. The car returns dirtier then it went in. My escalade is bone color and everything is visible. I've complain before but no one ha More

by er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 22, 2021

Williamson Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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