Carmine Francese | Page 3

Excellent staff well educated in the process of making the purchase of the car delightful. Would recommend this dealership to anyone interested in purchasing a staff well educated in the process of making the purchase of the car delightful. Would recommend this dealership to anyone interested in purchasing a Mazda. More

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Happy ending to our car shopping A tree fell on our car when we evacuated from St Simons to Greenville, SC to escape Irma. We had been doing some intensive research on cars. We foun A tree fell on our car when we evacuated from St Simons to Greenville, SC to escape Irma. We had been doing some intensive research on cars. We found our perfect car, and the experience couldn't have been better. Everyone made us feel great about buying this car. The dealership even returned our rental car for us, so we could ride back together to St Simons. The sales team was very caring, and all we can say is thank you Hodges Mazda Sharon and Mike Grodsky More

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One of a kind Carmine has sold me two cars in about a year's time. He is refreshing and one of a kind. The new owners of the dealership have continued the exception Carmine has sold me two cars in about a year's time. He is refreshing and one of a kind. The new owners of the dealership have continued the exceptional car buying experience. I felt no pressure to buy and I feel like I got a great deal on both cars. The folks in the service department have been amazing as well. My car was done on time and always had a loaner car for me to drive while mine was in service. If you look in the dictionary for excellence you will see the definition of Hodges Mazda. More

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Straight forward helpful dealer and associates. Searched 7 other dealers before coming here. There was only one other comparable in customer service. I highly recommend you ask for Carmine Francese Searched 7 other dealers before coming here. There was only one other comparable in customer service. I highly recommend you ask for Carmine Francese when you go here. He was the best Car salesman I have met. He was straight forward and honest and didn't push anything outside of budget.This dealer was not pushy and didn't try upselling unneeded products either. They stayed within the range I was looking and and even settled below budget. The only constructive criticism I have for this dealer is the amount of waiting time for the paperwork seemed a little excessive since I had made a down payment a couple days before hand. I was expecting it to take about an hour and ended up closer to 2 and half. Otherwise I am happy so far with the Kia Forte I purchased here. More

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Easy buying experience I was hesitant to buy from a dealership but Hodges made it easy from the start...Thanks to Mark and Carmine for the great customer service! I was hesitant to buy from a dealership but Hodges made it easy from the start...Thanks to Mark and Carmine for the great customer service! More

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Best car buying experience we ever had! Great atmosphere, very fair with trade in, and great price. The sale was handled entirely by management. The sales consultant showed you the vehicl Great atmosphere, very fair with trade in, and great price. The sale was handled entirely by management. The sales consultant showed you the vehicle and explained how everything worked and reviewed the paperwork. Carmine continued to explain every option throughout delivery. Excellent salesman and we would highly recommend him. Just ask for him and he will do a wonderful job for you! They are not on commission so no presure to buy. I have bought many cars throughout my life and this by far was best overall experience. Thank you Carmine and Kevin(sales manager)!!! We live in Bradenton, Fl and we will be back. More

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Great staff Best experience at a dealership in jacksonville Carmine and kevin make you feel at home. They really go above and beyond on anything you need great s Best experience at a dealership in jacksonville Carmine and kevin make you feel at home. They really go above and beyond on anything you need great staff More

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The best experience buying a car! This is the first time I bought from Mazda and it was an excellent experience. In the person of Carmine Francese I was able to see that their sales pe This is the first time I bought from Mazda and it was an excellent experience. In the person of Carmine Francese I was able to see that their sales personnel is profesional, knowledgeable, they really assist you to make the decision that is best for you, not for their numbers, and they go the extra mile to assure that you are satisfied. It was very pleasant not having to deal with the proverbial car salesman. The process was amazingly simple and fast. Truly my best experience buying a car so far and I recommend Mazda to my family and friends without a doubt. More

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Mazda CX-5 Prior to my purchase of a new Mazda CX-5, I utilized USAA's Car buying service, but also looked at Edmunds, Kelley Blue Book and True Car so I had in Prior to my purchase of a new Mazda CX-5, I utilized USAA's Car buying service, but also looked at Edmunds, Kelley Blue Book and True Car so I had in mind what a good deal might look like for a new CX-5. I worked with Carmine Francese and he was simply fantastic. There was no hassle, no haggling and their initial offer was exactly what USAA's car buying service said was "a great deal." I also got a better than fair price for my trade in as valued by True Car. The overall experience was exactly as advertised by Duval Mazda and I am walking away a happy customer. Carmine new his product well and treated us with respect during the entire process. I would highly recommend Carmine and the entire staff at Duval Mazda at The Avenues in Jacksonville, FL. More

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Awesome Experience I visited this dealership earlier this month and purchased a 2014 Mazda 6. I first inquired about the vehicle online and Carmine the sales rep who too I visited this dealership earlier this month and purchased a 2014 Mazda 6. I first inquired about the vehicle online and Carmine the sales rep who took my appointment was very courteous and answered all my questions. He was knowledgeable about the vehicles and helpful. I can in already approved for the loan but Carmine and Christopher sat me down and found me a better deal. They worked quickly to get the car detailed and installed the navigation system before i was even done signing the paper work.When i left my GPS couldn't locate a signal so i brought the car back a few days later to have that fixed. Torben in the service department was prepared for my appointment and fixed it with in 5 mins He even ordered a little cover i didn't even notice was missing. Though out this whole process if i had a question i could count on them all. Very pleased with their service and will definitely recommend to my family and friends! More

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