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Carol Leisure
33 Reviews
33 Reviews
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33 Reviews of Carol Leisure
June 06, 2015
Personalized, professional service and attention My experiences with the Ann Arbor BMW dealership have been fantastic. I have had positive interactions with Dereck West, Carol and Mark-all friendly My experiences with the Ann Arbor BMW dealership have been fantastic. I have had positive interactions with Dereck West, Carol and Mark-all friendly and top rate! By far I've worked with Dereck most frequently however, and he has such a kind and thoughtful demeanor and truly has a 'no problem" attitude about anything that has come up with my car's service needs. Whether I've had pre-arranged service or driven in with a last minute question about something, Dereck has always been pleasant and truly professional regarding my car's needs. Also impressive is the way Dereck has responded to emails or phone calls in a prompt manner. I am happy to endorse Ann Arbor BMW as an outstanding service experience. More
by since1999
Other Employees Tagged: Mark Wade , Dereck West
June 03, 2015
Terrific service for my M3 and 528xi I have been going to this dealership for service for 2 years now and I have nothing but good things to say about them. Dereck in particular has been a I have been going to this dealership for service for 2 years now and I have nothing but good things to say about them. Dereck in particular has been a superb service adviser and has been always straight to the point with me. I also really appreciate he can answer most of my questions via email when my car is being serviced over there. Note: all the services I had there were still under warranty. So not sure of prices when my cars need to be serviced out of warranty. More
by leolamas
Other Employees Tagged: Dereck West
May 10, 2015
Always superb reliable service from Ann Arbor BMW. BMW of Ann Arbor has always served my car service needs efficiently, on time, and with expert results. I have never had a complaint. Most importantl BMW of Ann Arbor has always served my car service needs efficiently, on time, and with expert results. I have never had a complaint. Most importantly, the work that is done is as quoted and done right the first time. The service team also treats the customer with great respect and helps explain the details. I always feel well served. Dusty Harrison has been extremely trustworthy and helpful for routine maintenance, and helped me out when I've had an urgent unexpected need. Superb effort. More
by 550Tom
Other Employees Tagged: Dusty Harrison
