Dawn McMicheaux

An absolute disgrace. Do yourself a favor and research all the negative reviews before you walk in here. IF you buy a car from here take it to a mechanic to have it look Do yourself a favor and research all the negative reviews before you walk in here. IF you buy a car from here take it to a mechanic to have it looked at. These crooks do NOT run their vehicles through service after being traded in, they clean and shine them up and re sell. My experience ⬇️ We came here to purchase a 2021 Kia Telluride. We needed something reliable for my family and I. While sitting down with ours salesman Mark Prokay I asked SPECIFIC QUESTIONS. I wanted to see the repair order from when they brought it in the shop from the previous owner trading it in… he assured me they bring all the vehicles in and everything checked out great. I told him I was mainly concerned about the brakes, rotors and tires .. he said everything was near perfect there was nothing to worry about. After a few weeks I reached out to the dealership and told them my temp tags were about to expire and I was still waiting on the sales tax check they were suppose to be sending me. They said it should be coming etc. After my tags expired I reached back out (at this time I got pulled over and got a ticket) Told them about it and was not happy. I also mentioned they never fully paid my previous loan off(car I traded in ) after them telling me they weren’t responsible for it and they tried taking that amount from my sales tax check! (Ohio car to PA transfer) After a few days of going back and forth The GM Russ did make it right and sent us the check immediately. And we greatly appreciated that from him. At this time (almost 2 months later) I took the car to get a PA State inspection done on it (had to wait that long because of the registration etc) I took it to a dealership that basically gave me a quote for a whole new car…. *They told me there was ZERO oil in it. *Brakes and rotors were down to 0. *My coolant sensor needed replaced (warranty covered $1,200 out of the $1,700 repair) *Serpentine belt needed replaced *both side front CVs axels need replaced *one tire has a bubble because of a bent rim *engine and cabin filters are FILTHY (previous owner had a mouse issue ) (Called a maintenance shop from a previous repair off car fax. (The owner of that dealer told me “don’t buy that car”) And a list full of other stuff that needs done. They told us to bring the car back over to them so they can check it out and get us better pricing etc (Why we are responsible for something they should of fixed before selling is beyond me) Specifically when I asked Mark about these things… They gave me a quote for brakes and rotors all the way around. Oil change And the CV axels….. that was $1,300 roughly. Not the sensor that needs done, filters, Tire that has a bubble in it, NO OIL ( Previous dealer said I’m probably going to have to take to Kia for a motor replacement) Nor anything else… Btw they said they were going to give me better prices for these items, nor did that happen. That’s typical dealer prices. No where on that is discounted. I asked AGAIN for the repair order when they “ran it through service” And now they can’t find it because they moved buildings…. Which is xx. Dealerships are required to keep paperwork for an extended amount of time, esp if it has warranty they may get audited Once you sign those papers they do not care. At all… STAY FAR AWAY from this place, look at all of they’re reviews (all terrible) They should all be ashamed of themselves. They claim they sold us a “very nice car” A car I literally can’t even drive bc it has no oil, brakes and rotors. They never checked it out. Etc. First picture listed is the quote from Yalcar. Other pictures are proof of the mess and from the other dealer I took it to for inspection. More

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Dawn is a liar so is Mark & Russ. Dawn told me I was receiving a check for overpayment & never received it & now ignoring my phone calls or texts Dawn told me I was receiving a check for overpayment & never received it & now ignoring my phone calls or texts More

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Terry Mellisa Russ and Dawn did a wonderful job helping me purchase this beautiful Porsche me purchase this beautiful Porsche More

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Tony was so helpful and knowledgeable. I live in another state and was worried but he made everything a smooth transition. Thank you again. I live in another state and was worried but he made everything a smooth transition. Thank you again. More

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Russ was great on all follow up issues. Quick to respond and had asnwers to all my questions. Quick to respond and had asnwers to all my questions. More

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Made an appointment, drove 1 hr 15kin, phoned to find locked doors, left a message, waited 25 minutes for no one to show up or contact us. Very poor business. Would like to award less than 1 star. I lost locked doors, left a message, waited 25 minutes for no one to show up or contact us. Very poor business. Would like to award less than 1 star. I lost 3 hrs of work and wasted gas money. More

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I am very satisfied for my purchase. They answered all my questions and got me a great rate for financing. Definitely recommended. They answered all my questions and got me a great rate for financing. Definitely recommended. More

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Yalcars gave me a deal on a good car. I found it online, contacted the dealership and we made an appointment same day for me to look at it. Very quick and easy process. Carol was very I found it online, contacted the dealership and we made an appointment same day for me to look at it. Very quick and easy process. Carol was very professional and very friendly. She didn't try to push anything on me that I didn't want as well as she didn't beat around the bush. She was upfront and honest, and when I had questions about stuff she was quick to help me figure it out and/or give me an answer. I pushed off doing this interview because I thought I may have issues with the vehicle as well as I wanted time in it to give a fair and honest review. I took it to a dealership and everything was golden. To explain, I did some work on it and noticed some things but the dealership said everything was in good working order. It is a great car and I've had no issues since and I'm very happy with the car I got from Yalcars! Sorry Carol and everyone at the dealership that this took so long. I told you I'd give you a review and here we are! If you're looking for a trustworthy dealership that isn't gonna sell you lemons or be shady, Yalcars in Austintown is the place to go! Definitely recommending anyone I know to shop there. More

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100% recommended place to purchase a car. I visited yalcars dealership to purchase this acura mdx was recieved warmly got proper attention in a very friendly atmosphere we had a good and fai I visited yalcars dealership to purchase this acura mdx was recieved warmly got proper attention in a very friendly atmosphere we had a good and fair deal. Special thanks to Mr Yigit Yalcin for hospitality and wonderful deal.U guys rock!!!!! More

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Excellent company starting at their website, to my terrific sales person Russ, to the whole closing process. Answered all my questions before I drove 3.5 hours. I inspected the truck and everything w terrific sales person Russ, to the whole closing process. Answered all my questions before I drove 3.5 hours. I inspected the truck and everything was as advertised. I would definitely by another car from this company. More

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