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Carol Stickel
Carol Stickel at Yalcars

Carol Stickel | Page 13

Sr. Sales&Finance Advisor

Yalcars

152 Continental Dr
Salem , OH 44460

Contact Me
4.5
153 Reviews

Hello My Friends!!! I am Carol Stickel, Finance Manager at Yalcars . I have had the pleasure of being in the car industry for 31 years.. You name it I have done it. I am a people person! Love to chat about just about anything. I have 3 Grandchildren, 2 children and 2 step children whom I adore . I have been working at Yalcars since 2018. It is so nice to go to work and love what you do for a living.

Dealership Experience

8 yrs, 1 mo

Industry Experience

22 yrs, 7 mos

Specialties & Trainings

MULTI MILLION DOLLAR SALES ACHIEVEMENT AWARDS 2018,2019,2020,2021,2022,2023,2024

MULTI MILLION DOLLAR SALES ACHIEVEMENT AWARDS 2022 AND 2023

View more specialties & trainings
4.5

153 Reviews

Write a Review

153 Reviews of Carol Stickel

June 30, 2020

Dealership Rating
Employee Rating

Once we got the ball rolling the Process was nice & easy, great quality premium vehicles at a very decent & affordable price. Decent experience overall with everything. More

by Bryant2695
Recommend Dealer
Yes
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June 26, 2020

Dealership Rating
Employee Rating

Everything was great and our trade-in/purchase was a smooth quick transaction. They gave us what we were looking for for the trade we had. They took care of a minor mechanical issue with no hesitation. More

by Stephenson2013
Recommend Dealer
Yes

Other Employees Tagged: Rick Erwin

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Jun 26, 2020

Yalcars responded

Dear Stephenson2013, Thank you so much for taking time to share your experience. We were also so glad to be able to help you guys. We appreciate your business and the kind words. Enjoy your sharp Wrangler Sahara 4x4!

June 25, 2020

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Employee Rating

From the first message I sent them according my interest until the day we bought our new SUV yalcars was amazing! We don't have the best credit, and we were skeptical about being able to be approved but we More

by missreeses7
Recommend Dealer
Yes

Other Employees Tagged: Rick Erwin, Firas Ghazal, Paul Himes

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Jun 26, 2020

Yalcars responded

Dear missreeses7, Thank you for taking time to share your thoughts. We like to hear this detailed feedbacks from customers like you guys. Once again, we appreciate your business and enjoy your sharp Acadia Denali!

June 24, 2020

Dealership Rating
Employee Rating

It was a pleasure to do business with yal cars. I especial appreciated the "Hassel free approach from salesman Rick, I did not feel pressured, Very helpful and professional staff from beginning to en More

by david.crosby3
Recommend Dealer
Yes

Other Employees Tagged: Rick Erwin

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Jun 26, 2020

Yalcars responded

Dear david.crosby3, Thank you for taking time to share your experience. Rick makes sure to deliver our no-hassle policy to our customers just like rest of our team here at YALCARS. Once again, we appreciate your business and hope to see you in the future! Enjoy your Mercedes-Benz E350 4Matic!

June 14, 2020

Dealership Rating
Employee Rating

All was fine with personell, I wasn't interested in Jeep after I looked at it. Howeve I found another car at another dealer. Thank you anyway. More

by lighthouseht
Recommend Dealer
Yes

Other Employees Tagged: Firas Ghazal

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Jun 15, 2020

Yalcars responded

Dear lighthoseht, Thank you for taking time to share your feedback. We hope to be able to help you in the future. We appreciate your consideration.

June 13, 2020

Dealership Rating
Employee Rating

Firas and Carol were great to work with. Carol helped us Firas and Carol were great to work with. Carol helped us secure a fantastic interest rate. We'll be back to do business in the future. More

by jmedlin6
Recommend Dealer
Yes

Other Employees Tagged: Firas Ghazal

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Jun 13, 2020

Yalcars responded

Dear jmadlin6, Thank you so much for sharing your experience. Firas and Carol are great. Our finance rates are very competitive. Once again, we appreciate your business and hope to see you in the future!

June 13, 2020

Dealership Rating
Employee Rating

RICK ,CAROL, and FIRAS YOU ALL ARE SO AWESOME IT WAS A PLEASURE MEETING YOU ALL. I LOVE MY GIRL STILL GOTTA LEARN ALL THE 🛎️🛎️ AND WHISTLES. ANYONE LOOKING FOR YOUR DREAM CAR DEFINITELY SHOULD STOP IN More

by only87msclay
Recommend Dealer
Yes

Other Employees Tagged: Rick Erwin, Firas Ghazal

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Jun 13, 2020

Yalcars responded

Dear only878msclay, Thank you for taking time to share your experience. We all enjoyed helping you as well. Once again, we appreciate your business and you guys enjoy your sharp looking Audi Q5 S-Line!!!

June 06, 2020

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Employee Rating

They were very helpful. They even stayed late to finish up paper work. It was the most pleasant place to deal with. The whole team went above and beyond what I expected. Love the car so far. THANKS TO ALL More

by Chuck
Recommend Dealer
Yes

Other Employees Tagged: Rick Erwin, Firas Ghazal

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Jun 08, 2020

Yalcars responded

Dear Chuck, Thank you for taking time to share your experience with our dealership and the staff. It was a true pleasure to do business with you! Enjoy your new ride!

June 05, 2020

Dealership Rating
Employee Rating

Perfect,a great team and a wonderful company that stands behind thier customers just as much as they stand beside there company better yet they call and see you as family More

by Lonnie cook
Recommend Dealer
Yes

Other Employees Tagged: Yigit Yalcin, Melissa Yalcin , Rick Erwin, Firas Ghazal, Paul Himes, Rochele Saviers, Danielle Vallero, Jacob Vandergriff

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Jun 15, 2020

Yalcars responded

Dear Mr. Lonnie Cook, Thank you for taking time to share your feedback with our company and staff. It was a true pleasure to business with and and the family. We hope to see you in the future. Enjoy your Hummer!

Jun 05, 2020

Yalcars responded

Dear Lonnie Cook, You were scheduled for a courtesy service appointment but you never showed up. We are promptly trying to understand and help you. Please give a call to schedule your appointment if you have any concerns.

Jun 05, 2020

Yalcars responded

Sir, Once again, if you have any concerns we can set up an service appointment to go over and see how we can help you. You'll need to show up on your appointment for us to be able to do it. You bought an over 11 year old vehicle that has more than 130k miles on it. It's normal to have wear and tear and rust especially in NE Ohio, Western PA region. We are willing to listen and help in the best way we can. We tried to reach you out and it goes to your voice message. Your case has been passed to our manager per your request.

Jun 13, 2020

Yalcars responded

Dear Lonnie, I am so happy to hear your problem has been solved. It is always a great pleasure to do business people like you and the family. I see Frank Cook left a 5-review on our google page. We appreciate that. For this one, if you could remove or switch it to positive, I'd appreciate it. Next time, I want to meet you in person as well. Once again, thank you for your business and more to come! Yigit Yalcin, President

Jun 05, 2020

Lonnie cook responded

I did vall you yesterday and got the same thing let me.talk to tje manager and ill vall you back and didnt jere from you ahain! And i valled you and told you i have to get it towed witch is going to cost me more money. So i will call you and i will be recording the phone call so i van post it for the world to hear.i paid tou $9400 cash and called you the same day and didnt hear back from you as you said i would until i kept calling you.sinve i have to tow it from salem all the way to the other side of youngstown you should have me take it to stadium gm in salem who acually builds them so it doesnt xost me $150 towing bill.why would i want to take it to your macanic that you said its been looked at before lime all your cars and missed the dangerous things again on this hummer i bought from you? I feel safe to take it to someone who knows about them.you guys cant be trusted! So i will call you again for the 9th time today.but plz dont have the person say they are the manager and then get back on the phone and say you have to talk to a manager and get back to me lol. Cause im going to do my best to get ahold of the news to shine light on this situation and yojr dealership

Jun 05, 2020

Lonnie cook responded

The owner of the company got ahold of me and he is taking action as a true owner and having it loomed at and said he will do the right thing. I will update to let you know the update its takes a big business man to do.what he is doing now i will update next week what goes on.thank you.will update soon..

May 21, 2020

Dealership Rating
Employee Rating

Firas was extremely helpful and I LOVE MY NEW CAR!!! I highly recommend everyone comes here to get a car! Thank you for all your help at Yalcars. More

by Ebelenderjessica
Recommend Dealer
Yes

Other Employees Tagged: Firas Ghazal

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May 21, 2020

Yalcars responded

Dear Ebelenderjessica, Thank you for taking time to share your feedback. Firas is very helpful and very focused on customer needs. Once again, we appreciate your business and enjoy your new Equinox!

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