Caroline Fletcher
Caroline Fletcher at Royal Moore Toyota

Caroline Fletcher

Service Advisor

Royal Moore Toyota

1415 SE River Rd
Hillsboro, OR 97123

Contact Me
4.9
433 Reviews

Dealership Experience

6 yrs, 2 mos

Industry Experience

6 yrs, 2 mos

Languages Spoken

English English

4.9

433 Reviews

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433 Reviews of Caroline Fletcher

February 17, 2026

Dealership Rating
Employee Rating

Excellent. Everything went smoothly with my car maintenance. Yo can wait at the dealership. They offer complementary WiFi, coffee and water. I’m satisfied with More

by jisrael.javadeve
Service Price Transparency
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Recommend Dealer
Yes

February 13, 2026

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NO PROBLEMS. AS ALWAYS PROFESSIONAL, COURTEOUS ANN PROMPT. SAME SERVICE AS IVE HAD AT ALL MY CONTACTS WITH THE SERVICE DEPARTMENT 👌, More

by cmiya4
Service Price Transparency
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Recommend Dealer
Yes

February 12, 2026

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Always wonderful service thank you thank you thank you to everyone ! Never disappointed with Royal Moore More

by josemateo1199
Service Price Transparency
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Recommend Dealer
Yes

February 11, 2026

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Caroline knew who I was and had already checked that I had a discount for an oil change when I checked in! Estimate wait time was fairly accurate and the waiting space is pleasant with free WiFi! More

by Kristen Doblar
Service Price Transparency
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Recommend Dealer
Yes

February 04, 2026

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Great staff, got me in well before my scheduled time, and finished in less than an hour. I pass numerous Toyota dealerships on the way to having Royal Moore do the service. More

by badbarkdog
Service Price Transparency
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Recommend Dealer
Yes

January 27, 2026

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Nick and Carloline were very helpful and were honest about my car and this was the best experience I’ve had with any dealership More

by Lopez215
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Oliveria

January 27, 2026

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Employee Rating

Caroline did a great job answering any questions I had and also was very friendly! More

by cb325
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Recommend Dealer
Yes

January 22, 2026

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I appreciate the reminders for service, their professionalism when I arrive, their efficiency in providing the service in a timely manner. More

by jillsims
Service Price Transparency
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Recommend Dealer
Yes

January 20, 2026

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Was previously going to Beaverton Toyota but service has just continued to go downhill Recently switched to Royal Moore and worked with Caroline she was such a delight very professional and friendly service More

by RUNNERFAM4LIFE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

January 20, 2026

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Good service good staff good coffee quick and easy going Thanks . 15 word minimum mhm More

by ELIZABEt
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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