Caroline Fletcher

Everybody running around but no time for customers. Asked to have my divers side visor replaced, she said she would get me an estimate. They finished with the maintenance on my car but never gave me an Asked to have my divers side visor replaced, she said she would get me an estimate. They finished with the maintenance on my car but never gave me an estimate for the visor. She said they would email it to me. Never received an estimate. Still waiting. More

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Great dealership and Wonderful young lady who helped me out this last visit around very pleasant and easy to talk to made sure all my needs for my car was taken care of . Royal Moore is definitely by far o out this last visit around very pleasant and easy to talk to made sure all my needs for my car was taken care of . Royal Moore is definitely by far one of the better dealerships I have taken my car to service for so thank you More

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Tristen was very kind and checked me in right away. He listened and payed attention to all my concerns and I appreciated that. His team of technicians and co workers up front were friendly and professi He listened and payed attention to all my concerns and I appreciated that. His team of technicians and co workers up front were friendly and professional. More

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I've known him as a Toyota service advisor for quite some time now, and I just have to say how much I truly appreciate his niceness over the years. Thank you so much for everything you do! Grateful! S. Park time now, and I just have to say how much I truly appreciate his niceness over the years. Thank you so much for everything you do! Grateful! S. Park More

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Kadin made my experience at Royal Moore super smooth. He was super transparent about all of the service my car needed. I highly recommend visiting Kaiden as Royal Moore He was super transparent about all of the service my car needed. I highly recommend visiting Kaiden as Royal Moore More

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Caroline was very attentive and had me in and out in less time alloted for. Great work Toyota team highly recommended time alloted for. Great work Toyota team highly recommended More

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I recently purchased a Toyota Tacoma Trailhunter & a TRD Sequoia from Brandon and the Sales Manager Patrick. My wife & I couldn’t be happier with the experience! From start to finish, everything was handled Sequoia from Brandon and the Sales Manager Patrick. My wife & I couldn’t be happier with the experience! From start to finish, everything was handled with professionalism, honesty, and a personal touch that’s hard to come by these days for sure! Brandon was knowledgeable, friendly, and not at all pushy. He took the time to walk me through all the features of the Trailhunter, answered my questions patiently, and made sure I felt confident in the vehicle I was choosing. It was clear he genuinely wanted to make sure I got exactly what I needed—nothing more, nothing less. Patrick, was equally impressive. He was upfront, transparent about the numbers, and made the paperwork process quick and painless. No runaround, no last-minute surprises, just a straightforward and respectful deal from start to finish! The Tacoma Trailhunter itself is a beast. It’s built for adventure, and you can tell Toyota really put thought into the off-road package. Between the rugged suspension, advanced tech, and overall build quality, it’s a truck that’s ready to go wherever the trail leads—and look good doing it. If you’re in the market for a new truck and want to be treated like more than just a number, I highly recommend reaching out to Brandon and Patrick. They’ll take care of you the right way. HIGHLY recommend! Thank you all at Royall Moore Toyota who was there to help as well, you folks ROCK! More

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My service was extremely quick and the service team helped answer additional questions I had about my specific warranty/service plan helped answer additional questions I had about my specific warranty/service plan More

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This dealership was great for oil changes and purchasing a new vehicle. Great job on the oil change. a new vehicle. Great job on the oil change. More

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Sweet young Lady. Excellent customer service! Well Done a definitely Plus ta your dealership! Keep up the good work! 🤠 Excellent customer service! Well Done a definitely Plus ta your dealership! Keep up the good work! 🤠 More

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