Carolyn Gordon-Williams
Carolyn Gordon-Williams at Rockaway Nissan
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Carolyn Gordon-Williams

Sales Consultant

Rockaway Nissan

600 Burnside Ave.
Inwood, NY 11096

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19 Reviews
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19 Reviews

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19 Reviews of Carolyn Gordon-Williams

January 05, 2023

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Employee Rating

This place is by far the worst dealership I have dealt with in 20 years. Stay away save yourself the hassle of being lied to and tricked. When a person says trust me that's when you know to run. Do not de More

by d.aulov38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Daniela Tabera, Albert Simmons , Alberto Diaz, Dan Divine, Jeffrey Meltser, Alladin

Jan 12, 2023

Rockaway Nissan responded

Hi D.aulov38, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (516) 239-0100. We look forward to hearing from you.

December 23, 2022

Dealership Rating
Employee Rating

It’s a dishonest place that switches prices and adds on ridiculous fees. Stay far away. More

by Unhappy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alberto Diaz, Dan Divine, Jeffrey Meltser

Dec 27, 2022

Rockaway Nissan responded

Hello - we apologize to read of your recent impression of our dealership. I would like the opportunity to step in and make things right for you. Please contact me at your earliest convenience. Thanks, Andrea Rodrigues - Owner Loyalty Manager - 7185870743

Dec 28, 2022

Rockaway Nissan responded

Hi Unhappy Customer, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (516) 239-0100. We look forward to hearing from you.

September 04, 2021

Dealership Rating
Employee Rating

Thanks for all mangers in this place ✅✅✅✅✅thanks for the response about my car and thanks again for take care off customer it’s great please 👍 More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniela Tabera, Albert Simmons , Alberto Diaz, Dan Divine, Jeffrey Meltser

Sep 08, 2021

Rockaway Nissan responded

Hi Moe, we regret to hear that your recent experience was anything less than exceptional. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (516) 239-0100. We look forward to hearing from you.

Sep 04, 2021

Moe responded

Great management an Rockaway Nissan

Sep 08, 2021

Moe responded

Thanks

Sep 08, 2021

Moe responded

Thanks

Sep 08, 2021

Moe responded

Thanks

Sep 08, 2021

Moe responded

Service department cheating me for my tires

Sep 08, 2021

Moe responded

Thanks Mangers team

Sep 10, 2021

Moe responded

Thanks 🙏🏻

July 30, 2021

Dealership Rating
Employee Rating

My mom went in to buy a car and they overcharged her and oversold her on every service. If I can prevent them from getting one sale by posting here, I'm happy to do so. TAKE YOUR BUSINESS ELSEWHERE. More

by Su
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Al Ibrahim

Aug 16, 2021

Rockaway Nissan responded

Hi there, we would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (516) 239-0100. We look forward to hearing from you.

November 17, 2020

Dealership Rating
Employee Rating

This dealership I can’t even start to describe how unprofessional the receptionist is, the sales team and the sales managers are. I have called 78 times to get my money back that they essentially at t More

by mattmckinnon1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alberto Diaz, Dan Divine, Jeffrey Meltser, Thomas Valerius

September 21, 2019

Dealership Rating
Employee Rating

Brilliant people running this establishment beyond satisfied very very happy will be sure to tell all my friends And family im really happy with them More

by Jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniela Tabera

Oct 11, 2019

Rockaway Nissan responded

Hi Jesus, thank you for taking the time to leave a review for us at Rockaway Nissan. We're happy we could meet your expectations!

Oct 11, 2019

Rockaway Nissan responded

Hi Jesus, thank you for taking the time to leave a review for us at Rockaway Nissan. We're happy we could meet your expectations!

August 21, 2019

Dealership Rating
Employee Rating

Great experience Carolyn is an amazing sales person. Very informative. Very helpful. A true pleasure to not only work with but to just sit and chat with. I can’t reco More

by Dbludevil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019

Rockaway Nissan responded

Dbludevil, we're happy you found Carolyn to be so supportive during your experience here at Rockaway Nissan. If there is anything else we can do to assist you, please give us a call. -Rockaway Nissan

January 20, 2019

Dealership Rating
Employee Rating

Good so far I am happy with the service. I will tell other family members to visit this location for their car buying needs. It has been a great experience thus More

by Daphnee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2019

Rockaway Nissan responded

Thank you for your review! Please contact us if there is anything else we can do to assist you. We look forward to speaking with you soon. -Rockaway Nissan

November 28, 2017

Dealership Rating
Employee Rating

Great first car buying experience Carolyn, was a big help. I didn't feel pressured at all to buy my car. When I was pushy she went with the flow. I like that she didn't try to coerce m More

by Mzjoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky -Analyst

November 22, 2017

Dealership Rating
Employee Rating

Excellent Service I was treated like a royal queen. Carolyn made sure I left there driving a brand new 2017 Rogue. Even the service department was excellent. They got m More

by 78redrogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Sawyer

1

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