Carolyn Gordon-Williams | Page 2

Satisfied customer I’ve been dealing with Rockaway Nissan for about 2yrs and my rep is Carolyn..i bought two cars and brought my daughter and sons which bought 2 car I’ve been dealing with Rockaway Nissan for about 2yrs and my rep is Carolyn..i bought two cars and brought my daughter and sons which bought 2 cars as well from Carolyn. Carolyn service is 100% once you walk into the building and leave the building, as well as the service Rockaway Nissan provides I consider myself a family member at Rockaway Nissan. More

Helpful 0

Report | Print

Best in Class Dealer A colleague recommended Rockaway Nissan and Carolyn Gordon-Williams. I found the car I would consider on their web site, called Carolyn and made an a A colleague recommended Rockaway Nissan and Carolyn Gordon-Williams. I found the car I would consider on their web site, called Carolyn and made an appointment. When I arrived at Rockaway Nissan, the car was parked out front and a few hours later, the transaction was made. Carolyn and the finance team (Ken) made the car buying experience a pleasure. I am extremely pleased with my purchase and my new Nissan Rogue. Have since taken my car in for the first service. The appointment was confirmed by telephone two days in advance. The Service Advisor was efficient and my car was returned on time, as promised. More

Helpful 0

Report | Print

Rockaway Nissan is the best Carolyn is the best sales rep at Rockaway she walks u thru every step and allows u to make the right decision about buy ur car her personality tells i Carolyn is the best sales rep at Rockaway she walks u thru every step and allows u to make the right decision about buy ur car her personality tells it all would recommend her to everyone I? guarantee u will not leave there without a car . More

Helpful 0

Report | Print

Carolyn Gardon-Williams very professional easy to talk to ea Mrs Carolyn Gardon-Williams is very professional easy to work with easy to talk to I get my Marano from her also she explained everything to you befor Mrs Carolyn Gardon-Williams is very professional easy to work with easy to talk to I get my Marano from her also she explained everything to you before you got the car thank you Miss Carolyn to help me get my first Murano nice working with you keep up the good work and I will recommend you to my friends and family's More

Helpful 0

Report | Print

Wonderful dealer ,service and sale person This dealership is the best they work with you to make sure your comfortable no matter what problems or concerns you might have and the atmosphere is This dealership is the best they work with you to make sure your comfortable no matter what problems or concerns you might have and the atmosphere is friendly and welcoming...... my sales lady mrs Carolyn is super professional and knowledgeable about her job and whatever her customers like... she make sure your happy and understands all aspects of a purchase of any car and she is honest and a wonderful warm genuine person.... if you have any questions you can always ask her with out a problem ...... thank you mrs Carolyn.. the service tech suzanna is also wonderful and knowledgeable about her job and answer any questions or concerns you have these two persons is a realistic representation of what Nissan is all about ...... without them I don’t know if I would have brought a car .... thanks again I’m happy with my purchase..... More

Helpful 0

Report | Print

First time lease They were very patient and the service was amazing and I am now driving the car of my dreams. Since I was a college graduate they were able to help They were very patient and the service was amazing and I am now driving the car of my dreams. Since I was a college graduate they were able to help me. They worked with me to get me in the care of my dreams and not just any car. More

Helpful 1

Report | Print

Thanks Carolyn! Carolyn was EXCELLENT! I felt like she valued my time and my business, and knew a lot about the Rogue (which I bought). I knew I'd be needing a car f Carolyn was EXCELLENT! I felt like she valued my time and my business, and knew a lot about the Rogue (which I bought). I knew I'd be needing a car for months so I really took my time and went to different dealers, even stopped in to dealership while in a different state. Carolyn was the difference maker! I test drove the SL and when I changed my mind, we also test drove the SV. I felt like I made a good choice in salesperson and dealership, she made sure I was happy! Thanks Carolyn! More

Helpful 1

Report | Print

Amazing I would like to thank Rockaway Nissan for the Excellent customer service I received!! When I came in there they took care of me right away and I got a I would like to thank Rockaway Nissan for the Excellent customer service I received!! When I came in there they took care of me right away and I got a brand new Pathfinder!! everyone was friendly and helpful and I was very happy w service thank you! More

Helpful 1

Report | Print

Dishonest Practice I was scheduled to test drive a vehicle and got a call on the evening to confirm that I am keeping my appointment. I confirmed and asked to make sure I was scheduled to test drive a vehicle and got a call on the evening to confirm that I am keeping my appointment. I confirmed and asked to make sure that the vehicle was in the dealership. I had read other reviews stating that the vehicle that was supposedly there and turned out not. Obviously, I wanted to make sure I am not wasting an hour plus drive for nothing. Turned out that I was right on that gut feeling. Excuse: "That vehicle is not in this lot, but in one of our other 5 lots. I can show you something else right now". Stop it guys!!! These trickery does not work and shouldn't be part of the routine. Why waste everyone time when you know that a sale of another vehicle is slim to none?! I had asked for 1 particular vehicle. It is easier for you to tell me that the vehicle is sold then to waste my time to drive all the way out there. This dishonest practice has to change as the general view of car dealership is less than favorable to begin. Thanks guys for keeping this stereotype alive!! More

Helpful 7

Report | Print