Carra Baker
Carra Baker at Zeigler Subaru of Lafayette

Carra Baker

Express Service Advisor

Zeigler Subaru of Lafayette

1600 S Creasy Ln
Lafayette, IN 47905

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5.0
146 Reviews
5.0

146 Reviews

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146 Reviews of Carra Baker

June 08, 2025

Dealership Rating
Employee Rating

If it wasn’t for the staff I won’t even give one star. The reception/check in staff was great. After looking at the repairs that were made i found several bolts loose including the ground on the battery. More

by Randy’s crosstrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jenny Scott, Nicole Garrett

Jun 13, 2025

Zeigler Subaru of Lafayette responded

Randy, I'm sorry to hear about the issues with your vehicle's repairs. We strive for thorough and precise service, so it's concerning to learn of these oversights. Please reach out at your convenience so we can address this matter directly. Thank you, Karalee Sollars - Service Manager - karaleesollars@zeigler.com

Jun 13, 2025

Zeigler Subaru of Lafayette responded

Randy, I'm sorry to hear about the issues with your vehicle's repairs. We strive for thorough and precise service, so it's concerning to learn of these oversights. Please reach out at your convenience so we can address this matter directly. Thank you, Karalee Sollars - Service Manager - karaleesollars@zeigler.com

May 31, 2025

Dealership Rating
Employee Rating

The dealership was clean, friendly and service was completed quickly. I had no issues during or after my oil change and tire rotation. More

by JULIEWHITTLE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Zeigler Subaru of Lafayette responded

Hi Julie, we're delighted to hear that your service experience at Zeigler Subaru of Lafayette was smooth and efficient. Thanks for choosing us! Safe travels!

May 28, 2025

Dealership Rating
Employee Rating

Ziegler was clean, efficient, and very helpful. Our salesman Justin gave us all the information we needed while giving us space to test and make a decision. Overall, my wife and I are very happy wi More

by Nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Dunn, Alexander Raines

May 28, 2025

Zeigler Subaru of Lafayette responded

Nick, we're delighted to hear that Justin and the team at Zeigler Subaru of Lafayette provided you with a clean and efficient experience. Thank you for sharing your positive feedback! Enjoy your new ride!

May 25, 2025

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Employee Rating

The best experience you could have. Reasonable prices. Great interest rate. Helpful staff I was stranded on the side of the road. They gave me a rent a car. And delivered my car More

by SKIPPY5979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Ubelhor, Tyler Beyer

May 26, 2025

Zeigler Subaru of Lafayette responded

Hi Kippy! We're delighted to hear that our team at Zeigler Subaru of Lafayette could assist you during a challenging time and provide such excellent service. It's great to know we were able to offer reasonable prices, a great interest rate, and go the extra mile by delivering your car 130 miles away! Thank you for sharing this experience with us.

May 19, 2025

Dealership Rating
Employee Rating

Best Dealership experience each and every time, makes no difference who you deal with. Always a great experience! More

by DADUDE8652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Zeigler Subaru of Lafayette responded

Thank you for sharing your positive experience with Zeigler Subaru of Lafayette! We're delighted to hear that our team consistently provides great service. We look forward to seeing you again in the future!

May 19, 2025

Dealership Rating
Employee Rating

Friendly Service staff. Regular maintenance performed very quickly and kept informed of all services performed. More

by Phil
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Zeigler Subaru of Lafayette responded

Phil, we're delighted to hear that our service team at Zeigler Subaru of Lafayette provided you with friendly and efficient maintenance. Thanks for sharing your experience!

May 17, 2025

Dealership Rating
Employee Rating

Service personnel very helpful and friendly. Offered a loaner when realizing the work may be longer then first anticipated. More

by GSPENCER0559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience with us! We're glad to hear our team at Zeigler Subaru of Lafayette was helpful and accommodating during your visit. We appreciate the feedback and look forward to serving you again in the future!

May 14, 2025

Dealership Rating
Employee Rating

Great responsive team answered all my questions in a straight forward and forthright manner. Showed me how I was getting the best value. More

by URIEGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Young

May 15, 2025

Zeigler Subaru of Lafayette responded

We're delighted to hear that our team at Zeigler Subaru of Lafayette provided clear and valuable assistance! Thank you for sharing your positive experience with us. Enjoy the ride!

May 09, 2025

Dealership Rating
Employee Rating

Clean place, snagged some Arnie's pizza. ...didn't know that came with cars these days but alas. Easy to deal and negotiate with. Likeable people. I gave the finance guy a run for his mone More

by ckestermann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Hainje, Bobby Brown

May 12, 2025

Zeigler Subaru of Lafayette responded

We're glad to hear you enjoyed your experience at Zeigler Subaru of Lafayette! It's great that our team made the process smooth and enjoyable for you. Enjoy your new car!

May 04, 2025

Dealership Rating
Employee Rating

He was very courteous and always prompt when following up. I would recommend that dealership. More

by mtyson9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Swanson, Taylor Rice

May 05, 2025

Zeigler Subaru of Lafayette responded

Thanks for the five-star love! We’re excited to welcome you again! - Zeigler Subaru of Lafayette

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