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Carrie Brown
Carrie Brown at MINI of St Louis

Carrie Brown | Page 2

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

Contact Me
4.9
281 Reviews

Dealership Experience

21 yrs, 4 mos

Languages Spoken

English English

4.9

281 Reviews

Write a Review

281 Reviews of Carrie Brown

June 03, 2026

Dealership Rating
Employee Rating

Communication was amazing and staff were very helpful and friendly. Took really good care of my vehicle! More

by Jadynwuebbels725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 04, 2026

MINI of St Louis responded

Jadyn, we are grateful for the 5 - star review. We'd love to continue providing great services to awesome customers like you. Thanks again!

May 18, 2026

Dealership Rating
Employee Rating

The service and sales are worth the drive. I love their thoroughness looking over my car and explaining everything. More

by candacef70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells , Bill Hasara

Print
May 18, 2026

MINI of St Louis responded

Thank you for the wonderful review! We’re so glad to hear our service and sales teams made the drive worthwhile. We truly appreciate your trust and support, and we look forward to continuing to care for both you and your MINI in the future!

May 18, 2026

Dealership Rating
Employee Rating

I really like all the friendly faces at my dealership. They have my best interests at heart. The efficiency has improved alot over the 9 years we've been going to them. Everyone is very considerate and h More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells

Print
May 18, 2026

MINI of St Louis responded

Thank you so much for your kind words and for being part of the MINI of St. Louis family for the past 9 years! We truly appreciate your continued trust and loyalty. We look forward to seeing you again soon and continuing to provide the friendly and helpful experience you’ve come to expect from us!

April 28, 2026

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Employee Rating

We were there yesterday, the day of all the tornado & severe thunderstorm warnings. We appreciated that we could stay there until there was a break. Your service is always 5 ⭐️Thank you for always taking More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells

Print
May 20, 2026

MINI of St Louis responded

Thank you so much for your kind words and for trusting us to take care of Mini Pearl! We’re especially glad we could provide a safe and comfortable place for you to stay during yesterday’s severe weather and tornado warnings. We truly appreciate your continued support and your 5-star feedback. We look forward to seeing you and Mini Pearl again soon!

April 16, 2026

Dealership Rating
Employee Rating

Outstanding. I broke down and was towed in and they worked quickly to get me on the road again. More

by cpound3693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells , David

Print
Jun 02, 2026

MINI of St Louis responded

We greatly appreciate the five- star rating. It's fantastic to know we were able to get you in and fix the problem quickly. Thank you for choosing us and for taking the time to leave such a positive feedback. You're always welcome here!

March 27, 2026

Dealership Rating
Employee Rating

You cannot get better service at any other dealership. ..I have had 4 mini's! More

by MiniPat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Wright, Scott Thompson, Steve Pfeiffer, Erica Wells , Sam salesman

Print
Jun 29, 2026

MINI of St Louis responded

Thanks for the " FIVE STAR " review! We look forward to serving you many more visits ahead. If there's anything else we can do for you, don't hesitate to let us know!

March 24, 2026

Dealership Rating
Employee Rating

The people here are always courteous and very informative. Best place if you need service. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells

Print
Jun 29, 2026

MINI of St Louis responded

Thank you for the 5 - star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

March 03, 2026

Dealership Rating
Employee Rating

Seventh Mini. Great dealership. Bill Harada, my longtime sales Motoring Advisor, is a gem. Let’s Motor! More

by kwherring
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bill Harada, Scott Thompson, Steve Pfeiffer, Michael Cross , Matt Viero

Print
Jun 29, 2026

MINI of St Louis responded

Thanks for the review! We can't thank you enough for your wonderful review and for being such a loyal customer. Your continued trust in us means the world, and it's always a pleasure to serve you. We're so happy to hear you're still enjoying your experiences with us!

February 27, 2026

Dealership Rating
Employee Rating

In and out with no problems! Received. A video of my car and what was needed. Excellent! More

by Judy DeMoisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells

Print
May 23, 2026

MINI of St Louis responded

Thank you for the great service review. We appreciate your business very much!

February 24, 2026

Dealership Rating
Employee Rating

Excellent service-as always! Mini of St. Louis has consistently treated me and my car with prompt, reliable service and advice. More

by franzela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

Print
Jun 29, 2026

MINI of St Louis responded

Thank you for the fantastic review. We love being of service to you and hope we can assist you again when needed in the future.

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