Dealership Experience
20 yrs, 11 mos
Languages Spoken
English
268 Reviews
Write a Review268 Reviews of Carrie Brown
October 13, 2020
Arman offers outstanding customer service, seems genuine in his care for your car needs, offers options in not overselling you and is very knowledgeable in all Mini related concerns. in his care for your car needs, offers options in not overselling you and is very knowledgeable in all Mini related concerns. More
Other Employees Tagged: Arman Dzafic
October 01, 2020
Service was excellent and the follow up afterwards was greatly appreciated. You can tell these folks are concerned about customer satisfaction. Very polite and professional. greatly appreciated. You can tell these folks are concerned about customer satisfaction. Very polite and professional. More
Other Employees Tagged: Mark Conn, Mary Silver
September 28, 2020
Again great people great service innovative tech update to start your service procedure. Updates during the service. Went over findings and showed me issues but didn’t pressure me to fix it immediately to start your service procedure. Updates during the service. Went over findings and showed me issues but didn’t pressure me to fix it immediately More
Other Employees Tagged: Arman Dzafic, Derek Johnson, Kyle Moyers, Mary Silver, Frank
September 23, 2020
I have been a faithful Customer at Mini of St Louis since the first year of the Mini Cooper in 2002. Because of the focus on " Positive Customer Experience" I have Purchased 3 Coopers and considering a four the first year of the Mini Cooper in 2002. Because of the focus on " Positive Customer Experience" I have Purchased 3 Coopers and considering a fourth. The entire Service Team including Mary Silver have always treated me Professionally, addressed my concerns and upon my departure, gave me the feeling that I was important! Over the years I feel as though I have added members to my family. I look forward to my visits knowing it will always end on a Positive Note. Thank You my Mini Family! Jerry D. Braden More
Other Employees Tagged: Arman Dzafic, Todd Feuerhaken, Derek Johnson, Kyle Moyers, Mary Silver, Mary Silver
September 18, 2020
I’ve always been satisfied with your Car and service. I’ve always been satisfied with your Car and service. Never have I have a problem with your service and you’ve always been expedient and excellent se I’ve always been satisfied with your Car and service. Never have I have a problem with your service and you’ve always been expedient and excellent service More
Other Employees Tagged: Arman Dzafic, Mary Silver
August 15, 2020
Lots of help Terrific job and follow up. I was very pleased with the work and how polite everyone was. Very clean and professional dealer too. I will be back for a Terrific job and follow up. I was very pleased with the work and how polite everyone was. Very clean and professional dealer too. I will be back for all service. More
Other Employees Tagged: Mark Conn
August 06, 2020
Great Service Had a little work done. Everyone went above and beyond to make sure I was happy. They also went out of their way to communicate make sure I felt comfo Had a little work done. Everyone went above and beyond to make sure I was happy. They also went out of their way to communicate make sure I felt comfortable with everything that was being done during my visit. Thank you! More
Other Employees Tagged: Mark Conn
July 20, 2020
I've purchased my cars from Mini of St Louis since 2003...Can't imagine buying anywhere else!!! Love you StL Mini!!! 07/20/2020 2003...Can't imagine buying anywhere else!!! Love you StL Mini!!! 07/20/2020 More
Other Employees Tagged: Arman Dzafic, Derek Johnson, Dave Joseph, Kyle Moyers, Mary Silver, Dan Wirick
July 15, 2020
Arman was friendly, courteous, knowledgeable and professional starting from when we were greeted by the gentleman who took my car into the service area followed up by Arman at the service desk and C professional starting from when we were greeted by the gentleman who took my car into the service area followed up by Arman at the service desk and Carrie, in the boutique. Once our service was completed, we were handed back our car in excellent condition and it was nice and shiny. From beginning to end, service was phenomenal. 5+ stars! More
Other Employees Tagged: Arman Dzafic, Greeter, sorry his name escapes me

