Carrie Brown | Page 17

I love the people and the organization at this dealership and it will make me sad to leave it. But the maintenance cost of this car is outrageous with only 45000 miles. and it will make me sad to leave it. But the maintenance cost of this car is outrageous with only 45000 miles. More

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I’ve been a customer of Mini of STL for six years. When the two long time service writers retired, I was nervous. Yes Todd the manager knew me and Carrie was moving up, but who knew about the two new guys the two long time service writers retired, I was nervous. Yes Todd the manager knew me and Carrie was moving up, but who knew about the two new guys! No issues, Arman has gone above and beyond to help me with my daughters Hyundai as well as my Mini! I’m so spoiled, who wants to buy anything else when I’m treated like a queen HERE???? More

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Superb customer service! All the steps from schedule for a service to pick up the car is very smooth. The service was done professionally and always done on time as promised. a service to pick up the car is very smooth. The service was done professionally and always done on time as promised. More

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Red carpet service. Each time. Every time. Always treated like family. They go above and beyond and exceed all expectations. We will never take the ur MINIs anywhere else. like family. They go above and beyond and exceed all expectations. We will never take the ur MINIs anywhere else. More

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Arman has been a great addition to the superb team at Mini if St. Louis. Todd and his team have spoiled me against any other dealership for service!!! He’s also a great help with my daughters Hyundai. Mini if St. Louis. Todd and his team have spoiled me against any other dealership for service!!! He’s also a great help with my daughters Hyundai. More

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Service during quarantine Arman was very professional. Took care of us & our MINI very well. Our car was fixed in a short period of time and waiting for us completely sanitize Arman was very professional. Took care of us & our MINI very well. Our car was fixed in a short period of time and waiting for us completely sanitized! Thanks again, MINI of St Louis! More

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This is the 2nd Mini I have owned, and I love these cars a lot, but sometimes they can be pricey to maintain. They are specialty cars and I understand that and the reason I got my 2nd mini was because I kno a lot, but sometimes they can be pricey to maintain. They are specialty cars and I understand that and the reason I got my 2nd mini was because I know my dealership is still going to give me a fair price on parts and service, they are so friendly every time I visit them for service, online schedules make it easy and convenient, loaner cars make my drop off visits less stressful cause I can go about my day as normal and they always clean my car, which fit a busy person is a time saver most the time. Thank you so much for all the great services. More

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The Full Monty Not unlike our expectations for airlines when flying internationally, I guess you could say we have similar expectations from our Mini Dealer: great s Not unlike our expectations for airlines when flying internationally, I guess you could say we have similar expectations from our Mini Dealer: great service, great equipment (vehicle) and 'on time' performance, which in itself speaks to the people. From our experience with sales staff when ordering our 2 Mini Coopers to any required or unexpected service visits, and follow up contacts with Finance, we have always been treated with respect and concern and as though we are trusted friends. Can't say enough about ALL the staff we have interacted with over the past 5+ years. All are great, friendly, knowledgeable people who have always made it pleasant and enjoyable whenever we have visited Mini. More

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Excellent Follow Up Visit I Had some accessories installed, they did an excellent job. Scheduling was simple and there was a free loaner for me while they had my car. My MINI l I Had some accessories installed, they did an excellent job. Scheduling was simple and there was a free loaner for me while they had my car. My MINI looks great. More

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Fast and friendly! I recently purchased a used MINI and this was my first service. Carrie was very personable and professional! I'll be coming back in the future! I recently purchased a used MINI and this was my first service. Carrie was very personable and professional! I'll be coming back in the future! More

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