Carrie Brown
Carrie Brown at MINI of St Louis

Carrie Brown | Page 6

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

Contact Me
4.9
268 Reviews

Dealership Experience

20 yrs, 11 mos

Languages Spoken

English English

4.9

268 Reviews

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268 Reviews of Carrie Brown

April 04, 2025

Dealership Rating
Employee Rating

The whole process went smoothly. All the way from service write up with Steve P., Spencer in the Service Dept. to Carrie at the cashier office. Great place with great people. Would h More

by Mike.crader56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad Steve, Spencer, and Carrie made your visit smooth from start to finish. We truly appreciate your recommendation and look forward to seeing you again!

March 29, 2025

Dealership Rating
Employee Rating

Best service I’ve ever received at any dealership and/or service center. Thoroughly impressed by the communication, facilities and customer service provided. More

by heathbo54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells

Oct 08, 2025

MINI of St Louis responded

Thank you for your wonderful feedback! We’re thrilled to hear that our team and facilities made such a great impression. Providing clear communication and excellent service is always our goal, we appreciate you choosing MINI of St. Louis!

March 21, 2025

Dealership Rating
Employee Rating

Service was great. Erica even found a couple of extra things that the car needed serviced. More

by d14harris1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are pleased that your service visit was great, and that Erica was able to spot a few more things that needed repaired. Thank you for choosing MINI of St. Louis! :)

March 19, 2025

Dealership Rating
Employee Rating

Everyone there was very friendly and professional. I love that I saw a video of an issue they found with my car. I completely trust them, and I will be going there to buy my next Mini. More

by Jkberry5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you for the wonderful feedback! We're so glad you enjoyed the transparency of our inspection video and that our team earned your trust. We can’t wait to help you find your next MINI! :)

March 13, 2025

Dealership Rating
Employee Rating

Always a pleasure from the moment you walk in. Very nice people and beautiful waiting area and showroom. Lots of amenities for those who wait for their car More

by hamby5783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

MINI of St Louis responded

Thank you so much for your kind words! We're thrilled to hear you enjoy visiting our dealership and appreciate our team, showroom, and amenities. We always want our guests to feel comfortable and welcomed from start to finish. We look forward to seeing you again soon at MINI of St. Louis!

March 12, 2025

Dealership Rating
Employee Rating

Scott’s crew always comes through for me with exceptional service. I appreciate their help. More

by Mini Lover Cate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you for the 5-star review. We are very pleased that we can always provide exceptional service during your visits. Thank you for choosing MINI of St. Louis! :)

March 08, 2025

Dealership Rating
Employee Rating

The purchase was easy. The car was ready in the showroom. We were explained in detail all the operations of the car. Paperwork seemed like it took forever and out of state More

by turdweasel2014
Purchase Time
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re happy to hear that you enjoyed your purchase and that our service team provided you with professional and respectful care. We appreciate your patience with the paperwork process and are glad everything was resolved!

March 08, 2025

Dealership Rating
Employee Rating

Excellent service - could not have been any better from beginning to end. Very impressed. Unusually good. More

by Michaelbbude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was excellent from start to finish. We truly appreciate your feedback and look forward to seeing you again!

March 06, 2025

Dealership Rating
Employee Rating

The Mini St Louis Service Family are the best. Always friendly and take great care of my Mini. Love Mini of St Louis! More

by rfix63114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Wright, Scott Thompson, Steve Pfeiffer, Erica Wells , Joe Emerson, Todd Feuerhaken

Oct 13, 2025

MINI of St Louis responded

Thank you so much for your kind words! We’re thrilled to hear you feel like part of the MINI St. Louis family, that’s exactly what we strive for. We appreciate you trusting us to care for your MINI! :)

March 04, 2025

Dealership Rating
Employee Rating

Great service. Flawless performance. Welcoming environment. I’ll continue to get my service through St. Louis Mini More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that we provided a welcoming environment and flawless service for you and your MINI. Thank you for choosing MINI of St. Louis! :)

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