Carrie Hoffman
Carrie Hoffman at Liberty Mazda

Carrie Hoffman | Page 14

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
197 Reviews
4.9

197 Reviews

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197 Reviews of Carrie Hoffman

January 18, 2024

Dealership Rating
Employee Rating

A bit pricey but good work. Excellent customer service especially for service department. Definitely I am going back More

by CHRISCHALKIOTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier , Alana Alvarez, Bradley Coleman

Jan 18, 2024

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Chris. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

Dealership Rating
Employee Rating

Love the service we receive there. Definitely recommend Liberty Mazda for purchasing and servicing needs. More

by JONATHAN.DOWTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor , Zeon (Sales)

Jan 18, 2024

Liberty Mazda responded

Thank you, Jonathan, for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

January 17, 2024

Dealership Rating
Employee Rating

I’m always pleasantly surprised with Liberty Mazda – each time I visit, they chip away at that “dealership reputation” and have become somewhere I don’t hesitate to bring my vehicle. Carrie is an amazing adv More

by TAYLORDOTWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Liberty Mazda responded

We are very happy to hear that Carrie and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 16, 2024

Dealership Rating
Employee Rating

Everything went smoothly on my recent visit to Liberty Mazda. They performed the services efficiently. Their video review is very helpful and they completed the work in less time than anticipated. I am ve More

by jshafer.ct
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Jan 16, 2024

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

January 14, 2024

Dealership Rating
Employee Rating

Was a good experience. I waited for all my services to complete Good, timely, okay cost More

by RACHELLEAEKINS
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Jan 14, 2024

Liberty Mazda responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2024

Dealership Rating
Employee Rating

Good It was great service. Everyone was very friendly and responsive. I would recommend them again. More

by NICK.ALDENCRL
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Jan 14, 2024

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2024

Dealership Rating
Employee Rating

fast and hospitable they are fast and reliable, able to attend my need asap. yes More

by sampi78
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Jan 14, 2024

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 12, 2024

Dealership Rating
Employee Rating

Everyone at the dealership was incredibly responsive, kind, and communicative throughout the entire proces. Their professionalism and thoughtfulness made this a painless experience. More

by MICHAELPOLEMAN
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Jan 14, 2024

Liberty Mazda responded

Michael, Thank you for taking the time to share your feedback with us. Carrie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2024

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Employee Rating

It was good, only small complaint is the automatic calendar scheduling said 1:25am-2:25am instead of the actual time which was pm. My mom said it's also standard for it to take around 2 hours to get d More

by dallas.lacomb
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Jan 12, 2024

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2024

Dealership Rating
Employee Rating

Responsive, professional, and used tech in experience which I like On time, easy to make appointments More

by T_RABUN
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Jan 12, 2024

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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