Carrie Hoffman

Service was quick and done accurately. The video inspection they send is also great as it confirms the inspection was completed and the condition of your vehicle. Waiting area is also grea The video inspection they send is also great as it confirms the inspection was completed and the condition of your vehicle. Waiting area is also great. I’d definitely recommend. More

by Jsalt Verified Customer Verified Customer

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The dealership is beautiful and the service department is terrific. If you can make an appointment online without having to call I suggest you do so. The woman who answers the phones and makes the appointmen terrific. If you can make an appointment online without having to call I suggest you do so. The woman who answers the phones and makes the appointments is incredibly rude, and has an attitude when you ask questions, like you should know better than to ask a simple question. She is condescending and even raised her voice yelling at me when I asked a follow up question. As if calling her and asking her questions was bothering her. If it wasn’t for how amazing the service department treated me when I got there, I wouldn’t come back to this dealership because of my initial experience before even arriving at the dealership. If you can make an appointment online or talk to ANYBODY else if you have questions do it! More

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Friendly, Honest and Respectful I never expected this to be so easy and trouble free. My wife and I are extremely impressed with your customer service. I have done business with Columbia Ford and Gat to be so easy and trouble free. My wife and I are extremely impressed with your customer service. I have done business with Columbia Ford and Gates GMC… Totally different experience I would recommend you to anyone More

by CARLM.NEFF Verified Customer Verified Customer

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A great place to take my new Mazda for a first oil change. All were pleasant and helpful. Rated Carrie lower because she hasn't learned yet about greeting customers when they are escorted to her count change. All were pleasant and helpful. Rated Carrie lower because she hasn't learned yet about greeting customers when they are escorted to her counter, in front of her. So as friendly advise, please acknowledge their presence with at least a look, smile, and a "be right with you", so we know that you at least see us. A small, but very important bit that makes a big difference and sets the tone for a successful visit. FYI she is very pleasant otherwise! More

by Katherine Verified Customer Verified Customer

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Carrie is fantastic. Definitely appreciated the explanation when it came to what services needed to be completed. Appreciate everyone there. Definitely appreciated the explanation when it came to what services needed to be completed. Appreciate everyone there. More

by SANDOVALLUKEA Verified Customer Verified Customer

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Great service. Thirteen, twelve, eleven, ten, nine, eight, seven, six, five…maybe change this part. Thirteen, twelve, eleven, ten, nine, eight, seven, six, five…maybe change this part. More

by JUSTINBELICH Verified Customer Verified Customer

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The staff was very professional and friendly. They answer any questions that I have. And the mechanic are very professional. They answer any questions that I have. And the mechanic are very professional. More

by ANTOINOROSADO Verified Customer Verified Customer

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Great experience with my first service at Liberty Mazda. My car was quickly taken care of, cleaned and I was on my way. My car was quickly taken care of, cleaned and I was on my way. More

by JBOUQUOT Verified Customer Verified Customer

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Always easy to schedule service, facility is clean with decent amenities. Best part is sales staff doesn't try to sell you a new vehicle while you wait decent amenities. Best part is sales staff doesn't try to sell you a new vehicle while you wait More

by dpogg Verified Customer Verified Customer

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The service is consistently top-notch, with staff who are always eager to address any concerns or inquiries regarding the vehicle. Their readiness to assist creates a welcoming atmosphere, ensuring that all always eager to address any concerns or inquiries regarding the vehicle. Their readiness to assist creates a welcoming atmosphere, ensuring that all your automotive needs are met with care and professionalism. More

by raphael Verified Customer Verified Customer

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