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Carrie Hoffman
Carrie Hoffman at Liberty Mazda

Carrie Hoffman

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
179 Reviews
4.9

179 Reviews

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179 Reviews of Carrie Hoffman

September 02, 2025

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Employee Rating

Great service! Took the car in on time per the appointment. Received video of what service tech did while car was in bay. Car was washed and ready go. More

by HARA_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor, Malik Beckford

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Sep 02, 2025

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 24, 2025

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Employee Rating

Best service department I have been to in about most of all the types of cars I have owned More

by BRC042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor, Adam Sifodaskalakis, Alan Piacenta, Malik Beckford, Craig Fournier, Alana Alvarez, Bill Nolette

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Aug 24, 2025

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 23, 2025

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Employee Rating

I had a great experience at Liberty Mazda. The staff was professional and friendly which made the process quick and easy. I love my new CX 90 and would recommend Liberty Mazda. More

by ANNELLI
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

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Aug 23, 2025

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 18, 2025

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Employee Rating

Trust there recommendations and more importantly not making unnecessary recommendations. Love the videos created showing my vehicle and areas of concern or not. More

by msp75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier, Alana Alvarez , Georgios Zervantaridis

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Aug 18, 2025

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 16, 2025

Dealership Rating
Employee Rating

Craig, Jason and the guys over there are always so great. Easy to work with and always accommodating. More

by WKABLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Craig Fournier, Alana Alvarez , Georgios Zervantaridis

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Aug 16, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

August 11, 2025

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Employee Rating

Excellent the always helpful efficient and cheerful. Never any problems but always ready to help and obligr More

by PAUL_LUNIW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier, Alana Alvarez , Georgios Zervantaridis

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Aug 11, 2025

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 01, 2025

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Employee Rating

It’s been nearly 2 & 1/2 years since i purchased my cx-30 from Liberty Mazda, and still, i couldn’t be happier, with the car itself, and their service. Craig, Carrie, and all the staff have been wonderful. i More

by north13579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Malik Beckford, Craig Fournier, Alana Alvarez , Georgios Zervantaridis

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Aug 01, 2025

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

August 01, 2025

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Employee Rating

Amazing inventory. Fair pricing. Fair trade in value. Informative. Clean. Friendly. We will buy again from Liberty. More

by Caleb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Montez, Jordan Udi , Semir Osmanovic

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Aug 01, 2025

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

July 28, 2025

Dealership Rating
Employee Rating

Carrie was very helpful when our information system went crazy. She helped us out greatly by dealing with our warranty . More

by AKBWCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Sanders, Alex Peruta

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Jul 28, 2025

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 25, 2025

Dealership Rating
Employee Rating

Well organized. Transparent interaction. Respectful of my time. On top of their game. Exceeded expectations. More

by JULESMACKSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

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