Carrie Hoffman
Carrie Hoffman at Liberty Mazda

Carrie Hoffman

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
163 Reviews
4.9

163 Reviews

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164 Reviews of Carrie Hoffman

July 03, 2025

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Friendly, Honest and Respectful I never expected this to be so easy and trouble free. My wife and I are extremely impressed with your customer service. I have done business with Columbia Ford and Gat More

by CARLM.NEFF
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Recommend Dealer
Yes

June 22, 2025

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A great place to take my new Mazda for a first oil change. All were pleasant and helpful. Rated Carrie lower because she hasn't learned yet about greeting customers when they are escorted to her count More

by Katherine
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Recommend Dealer
Yes

Other Employees Tagged: Forgot his name who greeted me in the entry service bay.

Jun 22, 2025

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2025

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Carrie is fantastic. Definitely appreciated the explanation when it came to what services needed to be completed. Appreciate everyone there. More

by SANDOVALLUKEA
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Recommend Dealer
Yes

Other Employees Tagged: Alana Alvarez

Jun 20, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

June 20, 2025

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Great service. Thirteen, twelve, eleven, ten, nine, eight, seven, six, five…maybe change this part. More

by JUSTINBELICH
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Recommend Dealer
Yes

Other Employees Tagged: Alana Alvarez

Jun 20, 2025

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

June 20, 2025

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The staff was very professional and friendly. They answer any questions that I have. And the mechanic are very professional. More

by ANTOINOROSADO
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Recommend Dealer
Yes
Jun 21, 2025

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

June 18, 2025

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Great experience with my first service at Liberty Mazda. My car was quickly taken care of, cleaned and I was on my way. More

by JBOUQUOT
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Recommend Dealer
Yes

Other Employees Tagged: Alex Peruta

Jun 19, 2025

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

June 15, 2025

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Always easy to schedule service, facility is clean with decent amenities. Best part is sales staff doesn't try to sell you a new vehicle while you wait More

by dpogg
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Recommend Dealer
Yes
Jun 16, 2025

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

June 13, 2025

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The service is consistently top-notch, with staff who are always eager to address any concerns or inquiries regarding the vehicle. Their readiness to assist creates a welcoming atmosphere, ensuring that all More

by raphael
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Recommend Dealer
Yes
Jun 13, 2025

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 13, 2025

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Liberty continues to provide myself and my family with outstanding service. Keep up the good work! More

by SJENK72890
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Recommend Dealer
Yes
Jun 13, 2025

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 10, 2025

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Employee Rating

Carrie in the service department is amazing and always goes above and beyond. It is always a great experience More

by WRD
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Recommend Dealer
Yes
Jun 10, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

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