Carter Edwards | Page 5

Terrible communication. Service never wants to answer the phone. I was on hold for 30 minutes then after 30 minutes I only have 30 minutes left to pick up my car. I live 30 Service never wants to answer the phone. I was on hold for 30 minutes then after 30 minutes I only have 30 minutes left to pick up my car. I live 30 minutes from the dealership. No one told me to leave the Rent-A-Car at the dealership, wasted money, taking two cars and wasted time somebody to help me. I no longer get my oil changed here because every time I make an appointment, They never do it. The fourth time I called before I even picked up my car and of course it was not completed. I Don’t understand why they can’t read my paperwork and understand what I need from you guys. Instead we’re playing the guessing game? I Never wanna go to this location again. I’m at the point where I want to get rid of my Kia car and go back to Hyundai! Terrible communication, terrible customer service and terrible service. I don’t recommend to anyone to come to this place. More

by KRYSTEL M. Verified Customer Verified Customer

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Ever since I got my first service here my car is not the same. It makes noises and it’s seems they did not do their job. I had an an appointment at 1045 and they weren’t finish with my car for 3 hours later same. It makes noises and it’s seems they did not do their job. I had an an appointment at 1045 and they weren’t finish with my car for 3 hours later. That is unacceptable! This place does not care about customers. More

by Marle Verified Customer Verified Customer

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Noah is an exceptional customer service agent and treated me exceptionally. Thank Noah and will ask for you at my next service needs. me exceptionally. Thank Noah and will ask for you at my next service needs. More

by VRAGUCCI Verified Customer Verified Customer

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They messed up my windshield wipers and windshield wiper fluid and then I had to end up paying for it somewhere else and not getting reimbursed for it because I can’t get anyone at Greenway Kia North to cal fluid and then I had to end up paying for it somewhere else and not getting reimbursed for it because I can’t get anyone at Greenway Kia North to call me back More

by shanj358 Verified Customer Verified Customer

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Great and awesome staff really considering and caring plus they kept me informed the whole step of the way plus they kept me informed the whole step of the way More

by Juan Gonzalez Verified Customer Verified Customer

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Nice folks. Very busy place but everyone is very friendly. Took good care of my Kia. Very busy place but everyone is very friendly. Took good care of my Kia. More

by LeesaChristine Verified Customer Verified Customer

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As always Thank you KIA Longwood for your Excellent Service. The Best Thank you. 😊 Yes Service. The Best Thank you. 😊 Yes More

by SHANEKA_WHITLOCK Verified Customer Verified Customer

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Was awesome. They sent me a video on them doing the car which is I love that OK upgrade but customer service was outstanding and I think you guys very much. They sent me a video on them doing the car which is I love that OK upgrade but customer service was outstanding and I think you guys very much. More

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It was a great service and it was very fast. Took real good care of me Took real good care of me More

by walkermyaa Verified Customer Verified Customer

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The experience was quick easy and i have not one bad thing to say about thing to say about More

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