Luis P.

I was a few minutes late -as always, but the gentleman accepted me with a smile and was sincerely happy to help me. Friendly, fast,efficient -they broke as lug nut bolt and automatically fixed it, and tol accepted me with a smile and was sincerely happy to help me. Friendly, fast,efficient -they broke as lug nut bolt and automatically fixed it, and told me about it being the reason why an oil change & tire rotation was taking so long. I Think I even took a nap and if I snored, no one laughed or was rude, it was awesome. The waiting area had free wi-fi, snacks and drinks. This is my first time EVER BUYING CAR on my own from its dealership and first time having maintenance done at dealership. I'm so thankful More

by brandi.tyndall1178 Verified Customer Verified Customer

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Great customer service by Luis Rolon who greeted me and explained everything he was going to do for my car. He kept me informed of how the service area was doing and also gave me information on what would explained everything he was going to do for my car. He kept me informed of how the service area was doing and also gave me information on what would be next for my car and when I should expect to do the work as far as a timeline. He was kind and very respectable to me. More

by smontgomery6 Verified Customer Verified Customer

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Everyone was very very helpful while I was there and give me a ride home and my vehicle is done on time in a timely manner me a ride home and my vehicle is done on time in a timely manner More

by DANIELEVAGCS Verified Customer Verified Customer

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The diagnostic charge is ridiculous! I had to pay $300 because my car wouldn’t start, just to be told that my car didn’t start. The claim is that the tech needs to he paid for the hour. I had to pay $300 because my car wouldn’t start, just to be told that my car didn’t start. The claim is that the tech needs to he paid for the hour. So it took the tech an hour to look under the hood and see that my starter went and possibly hook up an OBD2? Get real. Couldnt even offer a break off the price either. KIA is terrible, which is probably why there are so many class action lawsuits and recalls. I will never buy another KIA and have to deal with their rip off service charges. More

by Vinny Verified Customer Verified Customer

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I try to keep having my serviced at the dealer so I am able to get original parts I need to. able to get original parts I need to. More

by ronheil12 Verified Customer Verified Customer

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The service was excellent in jennifer was very attentive and on top of making sure I was being taken care of and on top of making sure I was being taken care of More

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Good service nice people kept me informed free coffee big screen tv clean waiting room screen tv clean waiting room More

by SPORTFSH Verified Customer Verified Customer

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Muy buena atención de parte de Lisan, de verdad que se preocupa por como te sientes, super amable y comunicativo. preocupa por como te sientes, super amable y comunicativo. More

by lairyucarolina Verified Customer Verified Customer

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The customer service is always phenomenal. As you enter into the dealership Miss Michelle is very inviting she had an awesome personality which makes your first impressions of the dealership a As you enter into the dealership Miss Michelle is very inviting she had an awesome personality which makes your first impressions of the dealership a great experience. More

by janeenboone1970 Verified Customer Verified Customer

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Took over 6 hours for a 2-3 hour appointment, no communication as to why. communication as to why. More

by Kiagreenwaysucks Verified Customer Verified Customer

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