Carter Hartley
Carter Hartley at Southern Hyundai Newport News

Carter Hartley

Sales Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.7
52 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

7 yrs, 6 mos

4.7

52 Reviews

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52 Reviews of Carter Hartley

December 01, 2025

Dealership Rating
Employee Rating

The sales staff was awesome Wasent pushy and very helpful Had a great experience will refer friends More

by TNMHANDYMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 24, 2025

Dealership Rating
Employee Rating

Always pleased with the service department! They even made arrangements to get me in after I mixed up the date and showed up a week early for my state inspection. More

by LEWIS.SMIDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 09, 2025

Dealership Rating
Employee Rating

Excellent service. Absolutely zero pressure put on us to m a ke a purchase or up-sell us. We are glad we chose Southern Hyundai. More

by MLCARLTON80
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: K. LaMar Gresham

October 18, 2025

Dealership Rating
Employee Rating

I purchased my new Hyundai Santa Fe Calligraphy on October 1, 2024, and my experience was outstanding! My salesman, Michael Smith, was patient, knowledgeable, and professional from start to finish. He More

by BROWNKICCY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Smith

August 31, 2025

Dealership Rating
Employee Rating

Our experience was great! The process was quick and painless. Everyone was friendly and checked in on you while you waited for the administrative side of things. More

by Csirum08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Washington , Anton (Finance)

August 19, 2025

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Employee Rating

Good service but the car buying process takes a little too long. Approximately 3 hours More

by RAYMOND.COLWELL
Recommend Dealer
Yes

Other Employees Tagged: Joel Washington

Aug 19, 2025

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

August 06, 2025

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Employee Rating

Acceptable service, friendly and fairly quick to service my vehicle within the range of my experience More

by PAPPYSILVA60
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Service Time
Service Communication
Recommend Dealer
Yes

July 31, 2025

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The worst customer service care ever 4 hours for a oil change & inspection is just ridiculous. More

by jim.nelson103010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 18, 2025

Dealership Rating
Employee Rating

Ernesto was polite and attentive when checking me in for my scheduled appointment car services. More

by Glas76623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 02, 2025

Dealership Rating
Employee Rating

Southern Hyundai has been providing top notch service to our Ionic 5 for the past 18 months. More

by Joseph Umstead
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris House

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