Casey Brindley | Page 14

Excellent service from beginning to end! I recently purchased my third Honda. What keeps bringing me back is the overall quality of the cars along with the sales and service departments! I I recently purchased my third Honda. What keeps bringing me back is the overall quality of the cars along with the sales and service departments! I have only had positive experiences with the service department and have never felt like they were trying to sell me services that I didn't need. The service department is run like a well oiled machine from the minute you pull in the garage. Everyone has a job to do and they all do it well! My recent experience with the sales department was much the same! Matthew was a please to work with and the entire process was very smooth. He listened to what I was interested in, showed me my options and gave me the time I needed to make my decision! On delivery day, everything was ready and waiting for me. No surprises! I signed all the papers and was out the door in under 90 minutes! Five star service! I couldn't be happier with my new CRV! More

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Didn't believe car buying could be both fun and painless My wife and I have had several bad experiences at other dealerships - pushy sales, profiling us as unable to afford our chosen vehicle, not treating m My wife and I have had several bad experiences at other dealerships - pushy sales, profiling us as unable to afford our chosen vehicle, not treating my wife and I as equals, and acting like we hadn't done our homework and didn't understand the details of the purchase. We ended up at Roush after a bad experience at another Honda dealership. Lee was receptive to our requests, and made the buying experience one of the best we've ever had. He worked with us on getting the right vehicle at the right price the right way. I don't write reviews typically, but felt a job exceptionally well done deserved recognition. More

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A pleasant experience I visited two other dealerships before making my purchase at Roush Honda. It was a very pleasant experience. The difference was obvious. No pressur I visited two other dealerships before making my purchase at Roush Honda. It was a very pleasant experience. The difference was obvious. No pressure and no stress. Lee Cohen and his manager were very good about answering my questions. It was refreshing to work with Lee. He is the best car salesman ever! More

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First Honda in a long time We had a great experience with this purchase. They went out of their way to make sure every thing was perfect. Even offered to come back in after a we We had a great experience with this purchase. They went out of their way to make sure every thing was perfect. Even offered to come back in after a week or two for follow up technology training. Sales rep was Bill Seibert and he has followed up perfectly; not too much, not to little. More

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Greatest Service This dealer pays lots of attention to details. I would do business again and would recommend them to anyone. Very impressed with this dealership and i This dealer pays lots of attention to details. I would do business again and would recommend them to anyone. Very impressed with this dealership and it's employees. I went there expecting to buy a 2013 or 2014 CR-V and ended up with a demo 2015 CR-V because of price. More

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Professional, friendly and best customer service around I take every opportunity to praise the Roush experience to as many people I can. Though I contemplated a different model of vehicle, I came back to Ro I take every opportunity to praise the Roush experience to as many people I can. Though I contemplated a different model of vehicle, I came back to Roush because their customers are a priority. Kristen, Rich, and John could not have been any more professional and helpful. They made a difficult situation into a positive experience. When my children were in an accident and totaled their vehicle as a result, the Roush team were interested in the well-being of the kids, as opposed to simply putting them into a new vehicle. And, that's just the buying experience. That professionalism is displayed across the company, from Service to front desk. I will not purchase from anywhere but Roush. More

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Superstar Lexy! Wow! The team at Roush turned what I consider to be one of the most difficult times in my life, completely around! My car was hit at 5am on a Frida Wow! The team at Roush turned what I consider to be one of the most difficult times in my life, completely around! My car was hit at 5am on a Friday about a month ago. I was asleep when it happened and luckily, the person who hit me called the police and left their insurance information. I filed a claim immediately and sat and waited... and waited and waited and waited to find out that my car was totaled and that insurance was working to get me the money I was owed for the loss of my vehicle. My brother had just purchased a car through Lexy at Roush, and highly recommended her. I scheduled an appointment with Lexy and she quickly talked me into buying new vs. used. She provided me with the reasons I needed to hear and was very patient and just really listened to what I needed out of my new car. She found me exactly what I wanted and in the price range I needed to stay in. Lexy and her manager Casey worked with me to help me purchase my first new car, and I would tell anyone who is looking to purchase a new car to go see them. They were timely, friendly, detailed, organized and efficient. THANK YOU GUYS SO MUCH FOR YOUR HELP!! More

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Best Honda Dealership in Ohio thank you Casey Brindley for your help in purchasing my family Oddysey. You're a good friend and were there for me before I moved to NYC. thank you Casey Brindley for your help in purchasing my family Oddysey. You're a good friend and were there for me before I moved to NYC. More

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Great Experience and Excellent Customer Service Roush goes above and beyond what anyone would expect from a dealer. Ericka and Casey were the absolute best ever to work with. We purchased a new Od Roush goes above and beyond what anyone would expect from a dealer. Ericka and Casey were the absolute best ever to work with. We purchased a new Odyssey EXL RES. More

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Customer for 43 years Actually bought my first motorcycle from Roush when it was a cycle dealership 43 years ago. Bought our first car from them in 1982, so 33 years as a c Actually bought my first motorcycle from Roush when it was a cycle dealership 43 years ago. Bought our first car from them in 1982, so 33 years as a car customer. Have always had a great experience with them and have recommended them to numerous friends and family over all those years. And of course the quality of the Honda vehicles also has a lot to do with it. Obviously we wouldn't keep going back if the product they were selling was inferior. More

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