Casey Ingenito | Page 4

Always fast and professional. They always take care of my car, and are never trying to add hidden fees/services. They are honest. They always take care of my car, and are never trying to add hidden fees/services. They are honest. More

by edwardsj9090 Verified Customer Verified Customer

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Always a pleasant, professional, timely experience. Service is always exceptional and easy. Best service experience I have ever had Service is always exceptional and easy. Best service experience I have ever had More

by ANA.SORRILLA Verified Customer Verified Customer

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Excellent service didn’t have to wait and very attentive to explaining everything about appointment to explaining everything about appointment More

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I’m always pleased with the quality and timeliness of my service! Casey is awesome. service! Casey is awesome. More

by abbypainnp Verified Customer Verified Customer

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Casey answered all my questions & kept me informed, wait time wasn't long & the waiting room was comfortable. time wasn't long & the waiting room was comfortable. More

by prettyzebras12 Verified Customer Verified Customer

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Casey and the service dept are awesome and extremely helpful. Communication was on point and I had a great experience. My car is performing so much better since correcting the issue! Thank you so muc helpful. Communication was on point and I had a great experience. My car is performing so much better since correcting the issue! Thank you so much! More

by erin.pessagno Verified Customer Verified Customer

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Very fast service,Casey is a great advisor. definitely will return, highly recommended. a very helpful dealership definitely will return, highly recommended. a very helpful dealership More

by n8133f Verified Customer Verified Customer

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Took service 3 times to fix my sensor problem. Filters not changed with oil change Filters not changed with oil change More

by almk0917 Verified Customer Verified Customer

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Dealership took care of the recalls, also oil service tire rotation, next time might spend a little more time checking tire pressures tire rotation, next time might spend a little more time checking tire pressures More

by rcistrel Verified Customer Verified Customer

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I had to have a recall, warranty motor installed in my 2016 Kia Soul. The actual process of having that done was somewhat time consuming (how long they had my car) but since I have another vehicle, it wa 2016 Kia Soul. The actual process of having that done was somewhat time consuming (how long they had my car) but since I have another vehicle, it wasn't that big of a deal to me. However, when I got the car back, and began to drive it gently to break in the motor properly, the first time I took the car out on the highway and actually got it warmed up, I smelled burning oil. Got it home, let the motor cool, and checked the oil. Whatever tech replaced the motor overfilled the oil. A LOT. It was over an inch above the highest level mark on the dipstick. So, basically, when the engine heated up, having too much oil in it, it over pressurized the engine, forcing oil out through the seals (gaskets.) From there it poured out over the exhaust manifolds, hence the smell of burned oil. Family Kia did have the car immediately towed back to the dealership. I haven't heard anything from them yet (24 hours later) and I'm bracing myself for the news that my brand new, 250 miles old motor has to be replaced again. Very disappointing. This should have been the most elementary check they could have done on the car on it's way out the door. More

by JEFF.ONSTED.TRITON Verified Customer Verified Customer

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