Casey Jones
Casey Jones at Southern Team Nissan of New River Valley

Casey Jones | Page 3

Service Advisor

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

Contact Me
4.7
147 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

33 yrs, 11 mos

Specialties & Trainings

Graduate of Nashville Auto Diesel College, Prior ASE certified, Prior State Inspector

4.7

147 Reviews

Write a Review

147 Reviews of Casey Jones

April 27, 2026

Dealership Rating
Employee Rating

Great service. Easy to access with my truck and trailer Everyone is very friendly and helpful. More

by lizfitzgerald2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 21, 2026

Dealership Rating
Employee Rating

The repairs were done appropriately. I was told a wait time of 1,5 hours and it took me 3 hours and 10 minutes. I understand that things don’t run as planned all of the time. In my case, More

by francisco.carvallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Southern Team Nissan of New River Valley responded

We appreciate your feedback and are eager to better your return experience.

April 10, 2026

Dealership Rating
Employee Rating

After purchasing vehicles from Southern team we were told that we would have lifetime free oil service and inspections. The last time we took both vehicles to have them serviced we were told we were removed More

by geremy.carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 10, 2026

Southern Team Nissan of New River Valley responded

Geremy. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 08, 2026

Dealership Rating
Employee Rating

The dealership is very adequate. It actually went above and beyond everybody. There were so helpful and thoughtful and nice and cheerful and they did an excellent job. I recommend yo More

by y2kcounselor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau, Andrew Tawney , Jon Carroll

Apr 10, 2026

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 31, 2026

Dealership Rating
Employee Rating

Great service . In a timely manner . Comfortable waiting area . Very courteous employees . Always an enjoyable experience More

by RANDALL4712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 13, 2026

Dealership Rating
Employee Rating

Easy to schedule appointment. Completed all of the work and found other things that were needed and covered under warranty. More

by ESTURGIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 06, 2026

Dealership Rating
Employee Rating

Love the fast service in and out did not have to wait long and always friendly More

by rdwalters58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 05, 2026

Dealership Rating
Employee Rating

They do a great job and very through. Always happy with the service. All staffing great and wil continue going there. More

by DJECHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau, Andrew Tawney , Jon Carroll

March 04, 2026

Dealership Rating
Employee Rating

Great people, I dropped my truck off and they had it ready in no time, the service staff and the mechanics are A+ More

by 1p8riotfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau , Jon Carroll

March 01, 2026

Dealership Rating
Employee Rating

Recommendable The appointment dates has improved. .. before it was terrible now only 3days from the time you called for appointment. The guy in the receiving is kind and respectful. Overall it's a gre More

by LESTHER_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

Dealership Inventory (140 Vehicles)

new 2026 Nissan Frontier car, priced at $37,805
2026 Nissan Frontier
new
Glacier White exterior
Automatic
Four-wheel Drive
used 2025 Hyundai Venue car, priced at $20,621
2025 Hyundai Venue
used
Lunar White w/Black Roof exterior
CVT
Front-wheel Drive
new 2026 Nissan Kicks car, priced at $28,451
2026 Nissan Kicks
new
Canyon Bronze Metallic exterior
Automatic
All-wheel Drive
used 2024 Nissan Sentra car, priced at $17,880
2024 Nissan Sentra
used
Gray Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Sentra car, priced at $27,476
2026 Nissan Sentra
new
Gun Metallic exterior
Automatic
Front-wheel Drive
used 2024 Volkswagen Jetta car, priced at $16,835
2024 Volkswagen Jetta
used
Deep Black Pearl exterior
Automatic
Front-wheel Drive