Casey Jones | Page 6

I have had very good experience with this dealer. Jon was very helpful and professional. They took my truck in for service immediately and completed the inspection in a matter of minutes. I had a ver Jon was very helpful and professional. They took my truck in for service immediately and completed the inspection in a matter of minutes. I had a very thick book with me to read, and I did not have time to finish a single chapter before they came to tell me my truck was ready to go. More

by LALMOND Verified Customer Verified Customer

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Excellent service and very nice people! I appreciated how everything was explained to me. It was a great experience! I appreciated how everything was explained to me. It was a great experience! More

by rdobson Verified Customer Verified Customer

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We had an excellent experience from start to finish! They took great care of us and made us feel like valued customers. Thank you! They took great care of us and made us feel like valued customers. Thank you! More

by simonsma931 Verified Customer Verified Customer

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We love the service department. Casey and the whole service team are great to work with. Casey and the whole service team are great to work with. More

by lhend1357 Verified Customer Verified Customer

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Professional staff. The service was performed in a reasonable amount of time. Nice waiting area. The service was performed in a reasonable amount of time. Nice waiting area. More

by wvsa Verified Customer Verified Customer

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Went for my state inspection that I pay for monthly, I went 3 weeks ago to just say I needed to get my tires replaced to pass. Then I come in and they say I had a small tear in my windshield wiper and nee went 3 weeks ago to just say I needed to get my tires replaced to pass. Then I come in and they say I had a small tear in my windshield wiper and needed to replace that. Funny how I used them on the way there and they worked at clearing the windshield just fine but I didn’t have a choice. So I walked to auto zone because I didn’t want to pay that and accidentally got the wrong one that wasn’t curved so it didn’t even fully wipe my windshield but they didn’t see that as a problem and put that right on and gave me the sticker. Well I asked to see where this tear was on my old one and they brought it out to me and had ripped the rubber completely off, which I KNOW was not like that, as I literally just used them on my way there and that would have been flapping! Very very disappointing, the mechanic was VERY rude and spoke badly about us when she didn’t think I could hear her. After speaking with Brandon, I’m appreciative of his time in speaking with me. We were able to come to a resolution, that I am happy with! More

by briannasimoni Verified Customer Verified Customer

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I was not made aware that I would be charged $175. 00 just for having my under warranty batteries checked. There was no shuttle service to take me back to work. 00 just for having my under warranty batteries checked. There was no shuttle service to take me back to work. More

by Bromo911 Verified Customer Verified Customer

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Service desk man was really nice, informative, and helpful with any questions and concerns that I had. helpful with any questions and concerns that I had. More

by chubyz317 Verified Customer Verified Customer

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Was able to drop my car off over night and it was serviced the next day. Received a call saying it was ready. serviced the next day. Received a call saying it was ready. More

by larae.23 Verified Customer Verified Customer

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Friendly and efficient. Problems with my vehicle explained well. Did not try to up sell. Prices were reasonable. Problems with my vehicle explained well. Did not try to up sell. Prices were reasonable. More

by wvsa Verified Customer Verified Customer

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