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Casey Obrien
Casey Obrien at Maserati of Santa Monica

Casey Obrien | Page 20

Service advisor

Maserati of Santa Monica

1820 Santa Monica Boulevard
Santa Monica, CA 90404

Contact Me
not yet
rated
335 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

15 yrs, 9 mos

not yet
rated

335 Reviews

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335 Reviews of Casey Obrien

October 29, 2021

Dealership Rating
Employee Rating

Casey is the best. Took great care of my Giulia and all its needs. Extremely helpful getting me a rental car. Thank you Casey More

by LBRIZUELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 31, 2021

Maserati of Santa Monica responded

Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 29, 2021

Dealership Rating
Employee Rating

Every time I get my car back there’s still an outstanding issue. Why? It’s unacceptable m! More

by Zee Hames
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Pedro Leal

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Nov 16, 2021

Maserati of Santa Monica responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Nov 03, 2021

Maserati of Santa Monica responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 29, 2021

Dealership Rating
Employee Rating

Very friendly and helpful staff. Also quick service no waiting for ng around a plus, More

by Johnshaya22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

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Oct 31, 2021

Maserati of Santa Monica responded

Thanks for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

October 28, 2021

Dealership Rating
Employee Rating

Casey was great service was done outstanding and completed faster than promises. Everyone was professional and nice More

by scottdiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 28, 2021

Maserati of Santa Monica responded

Scott, Thank you for your very kind review. Casey and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

October 25, 2021

Dealership Rating
Employee Rating

Casey has always been the best in ServiceMichael Casey has always been the best in Service Michael (Sales) was great, professional, pleasant , and informative More

by VALSPMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 25, 2021

Maserati of Santa Monica responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

October 22, 2021

Dealership Rating
Employee Rating

Casey in Service department is great. Smart, conscientious and super helpful explaining the issues. A real find. More

by TRANQUILITY.BASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Acevedo

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Oct 25, 2021

Maserati of Santa Monica responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Casey delivered such a great experience!

October 16, 2021

Dealership Rating
Employee Rating

Professional in everyway from the beautiful lady gratitude client to service specialist listening carefully to client More

by Dr. Mikhail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Technician

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Oct 17, 2021

Maserati of Santa Monica responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

October 15, 2021

Dealership Rating
Employee Rating

Casey always treats me like a VIP … entire staff seems very excellence and customer oriented More

by Jblankenstein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Oct 17, 2021

Maserati of Santa Monica responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

October 13, 2021

Dealership Rating
Employee Rating

Great service fast & very professional & also friendly advisor (Casey) & the staff @ loaner car office. Thank you so much to all of them. Best Regards. Sue More

by SUE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 14, 2021

Maserati of Santa Monica responded

Sue, We are very happy to hear Casey provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 13, 2021

Dealership Rating

I can’t say enough about this place. This dealership got me financed when others couldn’t and at a fair rate. Mike and Steve are just great guys to do business with (no rabbits out the hat). More

by brian@burkhardtcustom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Abogunrin, Nick Argos, Steven Marcotte

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Oct 14, 2021

Maserati of Santa Monica responded

Brian, Thanks for your feedback on your recent visit to Santa Monica Maserati Alfa Romeo FIAT. I'm glad to hear that Mike and Steve were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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