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Casey Obrien
Casey Obrien at Maserati of Santa Monica

Casey Obrien | Page 21

Service advisor

Maserati of Santa Monica

1820 Santa Monica Boulevard
Santa Monica, CA 90404

Contact Me
not yet
rated
335 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

15 yrs, 9 mos

not yet
rated

335 Reviews

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335 Reviews of Casey Obrien

October 11, 2021

Dealership Rating
Employee Rating

Casey was very helpful. Was able to get oil change under warranty — thank you so much ! More

by Paul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Oct 11, 2021

Maserati of Santa Monica responded

Paul, Thank you so much for your kind words for Casey, and for taking the time to leave us this wonderful service feedback!

October 09, 2021

Dealership Rating
Employee Rating

Pedro was fantastic , very helpful and knowledgeable . Ken who I normally deal with also does a fantastic job . Give them both promotions and a big pay raise , thank you Vinny F. More

by VINNY.F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

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Oct 10, 2021

Maserati of Santa Monica responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pedro and our team, and we look forward to working with you again.

October 06, 2021

Dealership Rating
Employee Rating

They never tell you anything about what's going on with the car it's like a mystery More

by Yalemw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Pedro Leal, Ken Moore

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Oct 23, 2021

Maserati of Santa Monica responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Oct 06, 2021

Maserati of Santa Monica responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 03, 2021

Dealership Rating
Employee Rating

Service department is excellent. Friendly, knowledgeable, and happy to explain any details. Its a pleasure working with the whole team. More

by mdg_nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 03, 2021

Maserati of Santa Monica responded

Thank you so much for your excellent review! We are so glad that Casey had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

October 02, 2021

Dealership Rating
Employee Rating

Best service in town. Casey really goes the extra mile to take care of his customers More

by RUDY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 03, 2021

Maserati of Santa Monica responded

Thank you for the kind words for Casey and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 02, 2021

Dealership Rating
Employee Rating

Professional Reliable Responsible and the best people to get the job done with no worry More

by Papi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore, PARTS DEPARTMENT

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Oct 03, 2021

Maserati of Santa Monica responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

October 01, 2021

Dealership Rating
Employee Rating

Casey was amazing, and the service was fast and efficient. I would recommend Maseratti SM to everyone I know. More

by JAY3_1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 03, 2021

Maserati of Santa Monica responded

We are very happy to hear that Casey provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 01, 2021

Dealership Rating
Employee Rating

Very friendly and helpful . I will definitely recommend . I really liked to get a complementary car cleaning too . More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 03, 2021

Maserati of Santa Monica responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 01, 2021

Dealership Rating
Employee Rating

Pedro is and continues to be very helpful and the lovely lady outside, that coordinates everything, is wonderful. More

by TORONTO200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

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Oct 03, 2021

Maserati of Santa Monica responded

Thank you for taking the time to share your thoughts on working with Pedro and our team. We're glad to hear we delivered such a great experience!

October 01, 2021

Dealership Rating
Employee Rating

I consistently have received outstanding customer service and great communication with advisor Casey and the crew here. Service has been excellent so far and I have no complaints. I Really appreciate when I More

by Douginla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 01, 2021

Maserati of Santa Monica responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

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