Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Casey Obrien
Casey Obrien at Maserati of Santa Monica

Casey Obrien | Page 22

Service advisor

Maserati of Santa Monica

1820 Santa Monica Boulevard
Santa Monica, CA 90404

Contact Me
not yet
rated
335 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

15 yrs, 9 mos

not yet
rated

335 Reviews

Write a Review

335 Reviews of Casey Obrien

October 01, 2021

Dealership Rating
Employee Rating

The personal were fantastic willing to help. Service good as well .very satisfy with the job More

by Erwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 01, 2021

Maserati of Santa Monica responded

We appreciate your business and our team looks forward to serving you again soon!

September 30, 2021

Dealership Rating
Employee Rating

The team is always honest, helpful and accommodating. I have had a good experience each time I have been there. More

by ANTHONY_DIBLASI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

Report | Print
Oct 01, 2021

Maserati of Santa Monica responded

Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 30, 2021

Dealership Rating
Employee Rating

Casey is a wonderful advisor. I always feel taken care of by him. He is honest, kind and always willing to help. I only trust him. More

by ms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 30, 2021

Maserati of Santa Monica responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Casey and our team here at Santa Monica Maserati Alfa Romeo FIAT.

September 26, 2021

Dealership Rating
Employee Rating

I was offered an unacceptable price for the replacement, which I accepted just because I trusted you. I also spent time to complain but no resultions. More

by P.PAOLILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jim Gonzalez

Report | Print
Oct 13, 2021

Maserati of Santa Monica responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

Sep 30, 2021

Maserati of Santa Monica responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

September 25, 2021

Dealership Rating
Employee Rating

Casey was outstanding, informative and helpful. Car was done on time. And loaner was great More

by scottdiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 26, 2021

Maserati of Santa Monica responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Casey met your expectations. Thank you, Scott, for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

September 24, 2021

Dealership Rating
Employee Rating

I had the worst experience @ Santa Monica Maserati. I was charged3200+ Still not fixed boo More

by FRANKYECAMPBELL69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Pedro Leal, Ken Moore

Report | Print
Oct 11, 2021

Maserati of Santa Monica responded

We're sorry to hear, Frankye, that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Sep 29, 2021

Maserati of Santa Monica responded

We're sorry to hear, Frankye, that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 20, 2021

Dealership Rating
Employee Rating

I'm always impressed with the welcome team. I appreciate the customer ride/transportation offers. More

by ALANMARKLIGHTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 20, 2021

Maserati of Santa Monica responded

Alan, Thank you for taking the time to share your feedback with us. Casey and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 17, 2021

Dealership Rating
Employee Rating

Good customer service.Takes to long to get service done Good customer service. Takes to long to get service done there. Takes longer then promised time More

by alicewoo82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

Report | Print
Sep 18, 2021

Maserati of Santa Monica responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we apologize for the long wait and thank you for your patience. We look forward to seeing you again at Santa Monica Maserati Alfa Romeo FIAT.

September 15, 2021

Dealership Rating
Employee Rating

The advisor Kevin was helpful .. been to different dealerships and this one is spectacular .. the technician was amazing taking care of my vehicle More

by Olivares.andres09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

Report | Print
Sep 16, 2021

Maserati of Santa Monica responded

Thank you for your business and this review. We're happy to hear Kevin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 12, 2021

Dealership Rating
Employee Rating

Friendly, knowledgeable and very accessible. Could not ask for more. This is from being greeted to very knowledgeable service advisor to the minute I paid my bill and left. I am in hospitality so these More

by mdg_nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

Report | Print
Sep 12, 2021

Maserati of Santa Monica responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

1
...
21
22
23
...
34

Dealership Inventory (284 Vehicles)

new 2024 FIAT 500e car, priced at $34,095
2024 FIAT 500e
new
Red exterior
Automatic
Front-wheel Drive
$34,095
View Details
used 2023 Alfa Romeo Giulia car, priced at $31,999
2023 Alfa Romeo Giulia
used
Misano Blue Metallic exterior
Automatic
Rear-wheel Drive
$31,999
View Details
new 2024 FIAT 500e car, priced at $34,095
2024 FIAT 500e
new
Red exterior
Automatic
Front-wheel Drive
$34,095
View Details
new 2025 Alfa Romeo Tonale car, priced at $38,530
2025 Alfa Romeo Tonale
new
Milano exterior
Automatic
All-wheel Drive
$38,530
View Details
used 2025 Maserati Grecale car, priced at $80,880
2025 Maserati Grecale
used
Bianco exterior
Automatic
All-wheel Drive
$80,880
View Details
new 2025 Alfa Romeo Stelvio car, priced at $53,685
2025 Alfa Romeo Stelvio
new
Vesuvio Gray Metallic exterior
Automatic
All-wheel Drive
$53,685
View Details
View All Inventory