Casey Waller | Page 7

John truly cares about the customers experience and making sure you get what your looking for! They treat you like family and make the process super easy. I had my new car within 3 hours of entering th making sure you get what your looking for! They treat you like family and make the process super easy. I had my new car within 3 hours of entering the dealership! More

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Everyone involved in getting me into a new vehicle went above and beyond! The kindness and patience that they showed was something that is hard to find theses days you have a forever customer! above and beyond! The kindness and patience that they showed was something that is hard to find theses days you have a forever customer! More

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I just have to say I’m beyond happy to be in my Durango and it’s all thanks to John Pepitone. This will be my second time dealing with John who got me in my first Durango which it wouldn’t of happened if n and it’s all thanks to John Pepitone. This will be my second time dealing with John who got me in my first Durango which it wouldn’t of happened if not for him. John’s an all around great guy who I can say for the first time dealing with salesmen I have full trust in him and what he does best which is getting the job done. Just like the first time John stuck with me and got me exactly what I wanted an more. I know John,Chang and Casey really went the extra mile to close this deal. I’ve dealt with a lot of dealerships through the years and this dealership is the best. It’s a whole different vibe there and it makes you feel comfortable.I’d recommend them to everybody. Well I’m loving my new truck now but I look forward to dealing with John an the crew next time. It’s always a great experience. More

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John was an excellent salesman, not pushy,very thorough a great experience! They had the car I wanted and made the process w financing trade in all very smooth. Town and Country Jeep is the best spot and gre great experience! They had the car I wanted and made the process w financing trade in all very smooth. Town and Country Jeep is the best spot and great staff. More

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I called dealership to confirm that te vehicle was there and the price. I spoke with a rep who went around the dealership and asked all the questions I had for him regarding incentives. I found out I was el and the price. I spoke with a rep who went around the dealership and asked all the questions I had for him regarding incentives. I found out I was eligible for all incentives. I was email the price of the vehicle which was the same that the rep quoted and scheduled an appointment for the same day to purchase. I get to the dealership, which is not that close to me, and they would not honor the price I was given. The manager, Casey Waller, said I was not give a quote to which I provide an email from Town and Country. He also proceeded to tell me that if I wanted to use Chrysler financing for my purchase I would have to pay 10% more than the sticker price. This was because there was a person also there purchasing an identical truck to which I was looking to buy. Casey felt that I should pay more because paid the other guy paid more. My quote was disregarded. I felt so deceived. Again, I showed the manager my email quote for todays price to which my sales rep confirmed that I was quoted that price and all notes of my calls were in the system. Very dishonorable! More

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John and Casey were both great in getting me out of my current lease and into a new 2022 Dodge Durango. I highly recommend anyone who is looking for a new car to go to Town and Country! current lease and into a new 2022 Dodge Durango. I highly recommend anyone who is looking for a new car to go to Town and Country! More

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Everyone was efficient, friendly, informative and beyond easy to deal with. I hate getting new cars but this experience was one of the best I’ve had I years, highly recommended not only this dealership, but easy to deal with. I hate getting new cars but this experience was one of the best I’ve had I years, highly recommended not only this dealership, but John in particular. He was a great help and very accommodating. More

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Casandra has helped me and my family with a few cars over the years now and honestly she has always made it one of the best experiences. the years now and honestly she has always made it one of the best experiences. More

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Second lease with the dealership. Excellent professional and great customer service . I am very happy with this dealership. Excellent professional and great customer service . I am very happy with this dealership. More

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They go above and beyond. I won’t go anywhere else. Always quick service and a pleasure to deal with. I’ve been a repeat customer for almost 10 years. I won’t go anywhere else. Always quick service and a pleasure to deal with. I’ve been a repeat customer for almost 10 years. More

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