Cassandra Wallace
Cassandra Wallace at Schomp Honda
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Cassandra Wallace

Service Advisor

Schomp Honda

1003 Plum Valley Lane
Highlands Ranch, CO 80129

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4.1
9 Reviews

Hi, I'm Cassie and I have been part of the Schomp Honda team in Colorado since 2023. A native Coloradan, I switched gears from Vet Med to the automotive world. Toyota is my go-to for its reliability and off-road capabilities. Outside work, catch me cooking, hiking, and spending quality time with my dog. I am thrilled to be part of the Schomp family!

4.1

9 Reviews

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9 Reviews of Cassandra Wallace

April 24, 2024

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Employee Rating

We have bought 2 vehicles and both times it was great experience! Couldn’t be more grateful for the employees and the management there. More

by Peter G
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Schomp Honda responded

Peter, we're delighted to know you've had two great experiences with us at Schomp Honda. We appreciate your continued support and are here for any of your future needs!

March 25, 2024

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I have been going to this dealership for over 15 years and have bought 6 cars here Brodi was great selling me the car and Mr. McNair was great helping me out with and issue.I have serviced all my vehicles More

by Chisolm0975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Schomp Honda responded

We're honored to have had your loyalty for over 15 years! It's great to know that Brodi and Mr. McNair were able to assist you in a satisfactory manner at Schomp Honda. We look forward to continuing our relationship with you, thank you so much for the review!

March 08, 2024

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Terrible, TERRIBLE, scam. I went in a month ago for a technical issue with my door. They tried to charge me for a part they replaced that didn't fix the issue. I refused and s More

by jordanhayes219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 11, 2024

Schomp Honda responded

Jordan, I'm sorry to read about your experience. We aim for transparency and honesty in all our services, so it's concerning to see that you felt otherwise. It seems like there may have been some miscommunication or misunderstanding here which we'd love the opportunity to clear up with you directly if possible. Please reach out at your earliest convenience so we can address this matter properly - Thank you.

July 21, 2023

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Tanner was wonderful. Made sure we were comfortable and was friendly . Really long wait however. More

by kaylalyric2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan McClair , Tanner Ingalls

Jul 24, 2023

Schomp Honda responded

Thank you for your kind words toward Tanner! We apologize for the long wait, but we appreciate your patience with us. We hope to see you again soon!

July 12, 2023

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Schomp Honda was amazing! The facility is nice and clean. Everyone who greeted us were helpful and friendly. Jacob our salesperson was extremely knowledgeable about the vehic More

by TanzaniteJen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan McClair , Jacob Treantos

Jul 12, 2023

Schomp Honda responded

We are thrilled to hear that you had such an easy, streamlined process at Schomp Honda working with Jacob! We truly appreciate your kind words and recommendation and we hope you enjoy your new vehicle!

June 24, 2023

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Good customer service, friendly staff. We are in the process of buying our 5th vehicle from Schomp Honda and we get all of our service here...that should sum up how we feel about this deal More

by kkjim2
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Heidi Warden, John Perez

Jun 26, 2023

Schomp Honda responded

Thank you so much for your continued customer loyalty to Schomp Honda! We truly appreciate your business and are so happy to provide an experience that leaves you satisfied and coming back for more. We are so happy to serve you and hope you enjoy your next vehicle!

June 06, 2023

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Great service and Honda has always done an amazing job to ensure I receive the best service and am treated well! More

by Mcarlile23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heidi Warden

Jun 06, 2023

Schomp Honda responded

Thank you for the great review! We are so happy to hear that our team has always treated you so well.

May 10, 2023

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Employee Rating

Service is excellent. They pay great attention to detail and make sure my car was up to standard before I drove it away. More

by Ana Cecilia
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

April 27, 2023

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Employee Rating

Was told my Element needed almost $1,700 worth of work which included replacing an O2 sensor and the brake master cylinder because it was cracked and leaking. Feeling like the price was too high, I took m More

by yeti1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 28, 2023

Schomp Honda responded

We would like to thank you for your feedback. We would also like to state that we are always open to discussion about the accuracy of our inspections and diagnosis'. The technician who looked at your vehicle is a Honda Master Tech with over 30 years of experience working solely on Hondas. I have reviewed the technician's video of your inspections and while the video does indeed show what looks like a leak. We are absolutely happy to recheck the vehicle with you present to verify our findings. It is an absolute priority to us to be transparent and genuine in all of our practices here. To that end, I will make myself and my shop foreman available to reinspect this, with you present, at any time. I can be reached at (720) 265-3811 directly, or at John.perez@schomp.com. We/I look forward to helping you with this issue. Sincerely, John Perez - Service Manager for Schomp Honda

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