Cassey Castaneda
Cassey Castaneda at Longo Toyota

Cassey Castaneda | Page 17

Pre-Owned Sales Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

5.0
242 Reviews
5.0

242 Reviews

Write a Review

Dealership Experience

14 yrs, 5 mos

Industry Experience

30 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

242 Reviews of Cassey Castaneda

October 06, 2018

Dealership Rating
Employee Rating

Friendly Service I felt bad. I'm not a big time haggler, but I like doing a little bad and forth with my sales person to try to get a better deal. I've purchased six p More

by gfg3312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2018

Longo Toyota responded

Hello gfg3312, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Cassey at Longo Toyota. Don't feel bad, we are honored that you chose us again and you got to drive out knowing you got a great deal! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

October 04, 2018

Dealership Rating
Employee Rating

Great customer service. You want good service and a great deal go to Cassey in the certified used car section. You will not regret it I guarantee it! More

by Mandy83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2018

Longo Toyota responded

Hi Mandy83, Thank you so much for the great review. We are very happy to read that Cassey took care of you and you're referring him to the rest of the world. Please keep spreading the word about Longo Toyota. Jessica Becerra D. 626-580-6268 E. jessica.becerra@longotoyota.com

September 19, 2018

Dealership Rating
Employee Rating

Found His Dream Truck Thank you so much to Cassey for all the help and knowledge during our buying process. My Fiancé has been looking for a truck for weeks and we finally More

by Lindsay2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2018

Longo Toyota responded

Hello Lindsay2018, Thank you so much for posting a 5 star DealerRater review. I can't wait to share this with Cassey. Call us if you need us, we're always here to listen! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

September 02, 2018

Dealership Rating
Employee Rating

Helpful employees Gracie was easy to work with. Fast and expedious. Answered all my questions and got me the car I wanted. Not pushy and got us through all the hassle. More

by Andreagshome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gracie Camba, Roy (Peng) Wu

Sep 04, 2018

Longo Toyota responded

Hello Andreagshome, THANK YOU so much for your feedback. I will be sharing your comments with our team. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

August 27, 2018

Dealership Rating

Overall very fast and great experience The employees were all so respectful and made the whole experience very quick. I was in and out in about 2 hours. Overall great experience, strongly r More

by ItsOnVal
Recommend Dealer
Yes
Aug 27, 2018

Longo Toyota responded

WOW - sounds like you had a wonderful experience visiting Longo Toyota / Cassey. We can't thank you enough. Team Longo

August 25, 2018

Dealership Rating
Employee Rating

Excellent Customer Service Cassey was very personable and approachable. Worked with my mom and I to get a good deal and made sure we were satisfied with our final decision. More

by lyssacos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2018

Longo Toyota responded

Thank you for the shout out on DealerRater. Team Longo

August 21, 2018

Dealership Rating
Employee Rating

Great deal awesome service Came and helped me with all my question no games straight to business great customer services I would go back to cassey for any future car buys again More

by Mar360tor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2018

Longo Toyota responded

Thank you for the shout out on DealerRater and delighted to read of the caring attention that was provided by Cassey. Make it a great day! Kary Loefler Guest Relations Director

August 17, 2018

Dealership Rating
Employee Rating

Good Service overall Very Good Service. Cassey is very profesional and friendly Person. Longo Toyota made things easy for me to finance my Toyota Tundra. Thank you. Thank More

by Riquelmis8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2018

Longo Toyota responded

Hello Riquelmis8, CONGRATULATIONS on your Tundra! Glad to read that Cassey took great care of you. From all of us here at Longo we really do appreciate your business. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

August 09, 2018

Dealership Rating
Employee Rating

Couldn’t of picked a better sales agent . Thank You Cassey Cassey was very helpful and understating of what exactly I wanted . Thank you for all your help Me and my family are very Happy !! Cassey is the ma More

by fmariscal9127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2018

Longo Toyota responded

Hello fmariscal9127, THANK YOU so much for your feedback. I will be sharing your comments with Cassey. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota- Welcome to our Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

August 09, 2018

Dealership Rating
Employee Rating

Excellent Service Cassey was amazing. Helped me purchase my first car. He made sure the process went smoothly. I left very happy and more than satisfied. I will be reco More

by Jess2522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2018

Longo Toyota responded

Hello Jess2522, Thank you for the awesome review! I am so pleased to read of the attention provided by Cassey. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

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