228 Reviews
Write a ReviewDealership Experience
12 yrs, 5 mos
Industry Experience
28 yrs, 10 mos
Languages Spoken
English
Spanish
228 Reviews of Cassey Castaneda
August 23, 2017
Great experience Honestly this is one of the best dealerships I have been to , I been going to so many different ones trying to find the car I always wanted but all ot Honestly this is one of the best dealerships I have been to , I been going to so many different ones trying to find the car I always wanted but all other dealer were making everything so hard and also prices were to high overall all other dealers suck . I came across longo Toyota and literally they make buying my car so easy felt like I was buying a cake on how easy it felt . Cassey Castaneda was super straight forward and made the whole process so much easier and super nice . More
August 09, 2017
Great customer service Shorty after our car accident, Cassey replaced the car with an Avalon. I recommend going to longo for all your needs. Cassey was amazing and went beyo Shorty after our car accident, Cassey replaced the car with an Avalon. I recommend going to longo for all your needs. Cassey was amazing and went beyond our expectations. More
August 08, 2017
Great Buyer Experience My wife and I dropped by to look at Prius Used Cars. Instead, we ended up driving home with a used Prius. Thanks to Cassey Castaneda for the excelle My wife and I dropped by to look at Prius Used Cars. Instead, we ended up driving home with a used Prius. Thanks to Cassey Castaneda for the excellent Customer Service! Couldn't have asked for a better customer service experience. he was patient addressing all of our questions, provided us with all the information in order to make our decision on selecting a model, and made the final transaction a smooth and easy process. Definitely, he deserves 5-stars! More
August 04, 2017
Excellent customer service We are returning customers to Longo Toyota.We purchased a toyota corrolla today. Cassey Castaneda very helpful and provided excellent customer servic We are returning customers to Longo Toyota.We purchased a toyota corrolla today. Cassey Castaneda very helpful and provided excellent customer service. We highly recommend thjs dealer. We will be back. More
August 01, 2017
GREAT CUSTOMER SERVICE GREAT SALES AND MANAGEMENT TEAM. BOTH GAVE US A LOT OF USEFUL INFORMATION. GREAT CUSTOMER SERVICE AND GOOD KNOWLEDGE. I WOULD DEFINITELY RECOMMEND MY GREAT SALES AND MANAGEMENT TEAM. BOTH GAVE US A LOT OF USEFUL INFORMATION. GREAT CUSTOMER SERVICE AND GOOD KNOWLEDGE. I WOULD DEFINITELY RECOMMEND MY FRIENDS AND FAMILY More
Other Employees Tagged: Mario Tovar
July 16, 2017
Friendly Positive. Professional Longo Toyota is dedicated to customer satisfaction from freeway access, greetings at the security booth, and all the way through car service, collisio Longo Toyota is dedicated to customer satisfaction from freeway access, greetings at the security booth, and all the way through car service, collision repair and car sales. Every employee's number one concern is keeping you informed, comfortable, and satisfied. Specifically, Kirk Wallace is a tireless, dedicated Service Advisor, Rob McGuire is a fine Service Manager, Paul Le Blanc is a top notch Service Supervisor, and Casey Castaneda is a great Sales Consultant. Cashier Millie makes you feel better just for interacting with her. Top management is just as friendly and approachable as everyone on the lot. This makes you feel right at home. Respect from everyone you meet. Longo is the Disneyland of dealerships. They have great amenities, including Starbucks, Subway, AAA, and Verizon, They have an unsurpassed inventory of cars, great loyalty and rewards programs, and business and family friendly technology access. They have convenient and efficient customer pick up and delivery shuttle service. Everything is designed for customer satisfaction and communication. More
Other Employees Tagged: Rob McGuire, Paul LeBlanc , Kirk Wallace, Mr. Siepl, Mr.Harrington, Mark Berube
July 12, 2017
Great service I bought a used Honda fit from longo. Cassey was very helpful with his service and knowledge. He took care of all my needs. Thanks. I bought a used Honda fit from longo. Cassey was very helpful with his service and knowledge. He took care of all my needs. Thanks. More
July 09, 2017
Finding the best and affordable newer car All I can say ... Salesman Cassey , he's a great one, I'm very satisfied with his customer service skills ..very friendly and willing to do extra help All I can say ... Salesman Cassey , he's a great one, I'm very satisfied with his customer service skills ..very friendly and willing to do extra help to fulfill customer satisfaction. I did not have to wait so long in financial department , Very quick. I definitely recommend to all my friends and family to buy car at Longo Toyota El Monte More
July 08, 2017
The BEST from Longo Toyota We had nothing but a positive experience at Longo Toyota today! Our sales person was friendly, courteous and professional! Thank you Cassey C, you alo We had nothing but a positive experience at Longo Toyota today! Our sales person was friendly, courteous and professional! Thank you Cassey C, you along with Longo made buying our car a breeze on hot El Monte day. More
July 07, 2017
Cassey! I recently purchased a 2014 Toyota Camry SE and Cassey made that experience such a breeze! He was incredibly helpful and informative. Cassey made me f I recently purchased a 2014 Toyota Camry SE and Cassey made that experience such a breeze! He was incredibly helpful and informative. Cassey made me feel at ease and never once pressured me into any particular vehicle! I had an overall A+ experience at Longo Toyota! More