Cassey Castaneda
Cassey Castaneda at Longo Toyota

Cassey Castaneda | Page 23

Pre-Owned Sales Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

5.0
242 Reviews
5.0

242 Reviews

Write a Review

Dealership Experience

14 yrs, 5 mos

Industry Experience

30 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

242 Reviews of Cassey Castaneda

October 30, 2017

Dealership Rating
Employee Rating

Purchase Toyota Corolla This was the easiest auto transactio0n I have ever made. The entire process from beginning to end took less than 2 hours, including returning a rental More

by corolla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2017

Longo Toyota responded

Happy Monday - It's Longo Toyota wanting to say THANK YOU so much for your review. We know you have many choices and we're all very honored that you've chosen Longo Toyota for your car care needs. Team Longo

October 15, 2017

Dealership Rating
Employee Rating

Great Experience From beginning to the end, the purchase of our car was a smooth & no pressure experience. Salesman was professional, knowledgeable, and was able to a More

by Lily Regalado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2017

Longo Toyota responded

Good Morning Ms. Regalado, My name is Kary Loefler and I manage our online reputation. We cannot THANK YOU enough for posting this wonderful review on DealerRater... I will make sure that Cassey receives a copy of this review, I know it will make his day, it certainly has made mine. Sincerely, Kary

October 12, 2017

Dealership Rating
Employee Rating

Outstanding My Sales Rep Casey new exactly what I was looking for, and showed me in the right direction to the cars and price that was needed for my daily work a More

by rtinajero10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2017

Longo Toyota responded

Good Afternoon it's Longo Toyota wanting to THANK YOU so much for this awesome review. I will make sure that Cassey receives a copy of this review, I know it will make his day, it certainly has made mine... Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

September 27, 2017

Dealership Rating
Employee Rating

Great service My husband and I had a great experience working with Cassey, this was our second purchase with his help. He's very informative and patient. Go see him More

by dideviap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2017

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for this awesome DealerRater review. I'm so delighted to read of the caring attention provided by one of our team members, Cassey Castaneda. Make it a great day and thanks for your post. Kary Loelfer Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

August 23, 2017

Dealership Rating
Employee Rating

Great experience Honestly this is one of the best dealerships I have been to , I been going to so many different ones trying to find the car I always wanted but all ot More

by Arlene1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2017

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for this awesome DealerRater review. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

August 10, 2017

Dealership Rating
Employee Rating

Great customer service Shorty after our car accident, Cassey replaced the car with an Avalon. I recommend going to longo for all your needs. Cassey was amazing and went beyo More

by Amia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2017

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for this awesome DealerRater review about your experience at Longo Toyota. I will make sure that Cassey receives a copy of this posting. Make it a great day and hurry back! Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

August 08, 2017

Dealership Rating
Employee Rating

Great Buyer Experience My wife and I dropped by to look at Prius Used Cars. Instead, we ended up driving home with a used Prius. Thanks to Cassey Castaneda for the excelle More

by priusbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2017

Longo Toyota responded

Thank you so much for this awesome DealerRater review. Hi my name is Kary Loefler and I manage our online reputation. I can't wait to share this posting with Cassey, I know it will make his day. Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 04, 2017

Dealership Rating
Employee Rating

Excellent customer service We are returning customers to Longo Toyota.We purchased a toyota corrolla today. Cassey Castaneda very helpful and provided excellent customer servic More

by Cindy_Osuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2017

Longo Toyota responded

Thank you Cindy! We are so happy to read Cassey took excellent care of you during your purchase. Thank you for sharing your experience with our readers. We like to thank you for choosing Longo! Congratulations! Regina Cortes Guest Relations Supervisor

August 01, 2017

Dealership Rating
Employee Rating

GREAT CUSTOMER SERVICE GREAT SALES AND MANAGEMENT TEAM. BOTH GAVE US A LOT OF USEFUL INFORMATION. GREAT CUSTOMER SERVICE AND GOOD KNOWLEDGE. I WOULD DEFINITELY RECOMMEND MY More

by MoralesNaz1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Tovar

Aug 01, 2017

Longo Toyota responded

Thank you for sharing with others that following DealerRater about your experience and I'm delighted to read of the caring attention that both Cassey and Mario provided and I will make sure they receive a copy of this wonderful review. Congratulations and welcome to the Longo Family Kary Loefler Guest Relations Director 626.580.6057

July 16, 2017

Dealership Rating
Employee Rating

Friendly Positive. Professional Longo Toyota is dedicated to customer satisfaction from freeway access, greetings at the security booth, and all the way through car service, collisio More

by tzimmer1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob McGuire, Paul LeBlanc , Kirk Wallace, Mr. Siepl, Mr.Harrington, Mark Berube

Jul 17, 2017

Longo Toyota responded

Hello tzimmer1234, My name is Regina Cortes, Guest Relations Supervisor for Longo. THANK YOU! We just want to say Thank you! You have smile on my face after reading your review and I know I'm not the only one. We want to also thank you for being part of our Longo Family and we appreciate your feedback. Thank you! Regina Cortes

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